AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM Reviews 

315
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

ORDER NUMBER 66828. WHAT IS THE STATUS OF MY ORDER??? On April 10 2026 I ordered (1) 530036098 Poulan Throttle Lockout @ $14.39, and (1) 530010845 Poulan Jonsered Fuel Gas cap @ $15.99. My credit... See more

Rated 1 out of 5 stars

🚫 Unreliable Seller – Still No Refund! Відгук: I returned my order on October 2, 2025, according to the law. The seller — FOP Vitkovskyi Vladyslav Dmytrovych (online stores FIX PARTS and ALLPA... See more

Company replied

Rated 4 out of 5 stars

Great place to buy OEM parts The parcel came well packed, however it did take around 2 weeks to arrive as the part was coming from the manufacture. The inside plastic that is meant to seal the part s... See more

Company replied

Rated 5 out of 5 stars

Staff are knowledgable and helpful. Items are genuine, and they sent me the latest version of the parts i need. Thank you fixparts! Will be ordering in the future again. For philippine customers,... See more

Company replied

Company details

  1. Auto Parts Store
  2. Auto Body Parts Supplier
  3. Auto Parts Market
  4. Motorcycle Parts Store
  5. Truck Parts Supplier

Written by the company

We have 8+ year experience engaged in the sale of auto parts for cars, trucks, as well as special equipment and motorcycles. We are here to offer you the best shopping experience through superior product selection and best service.


Contact info

3.0

Average

TrustScore 3 out of 5

315 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 month

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3.0

All reviews

(315)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Success

Another successful international purchase and delivery - thank you

7 December 2020
Unprompted review
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Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’are here for you anytime.

Rated 5 out of 5 stars

Professional trusted agency

5 December 2020
Unprompted review
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Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

We are so grateful for your kind words. Thanks for sharing your review with us. We appreciate it.

Rated 4 out of 5 stars

Glitch

Have yet to order, just a hickup. I found everything I need, great. Ahhh, I'll register for future purchases. After that my shopping cart is empty, and I have to start over. NOT cool, dude. EDIT: Thank you for the update.

25 November 2020
Unprompted review
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Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Thank you for flagging it with us!

We want to let you know, that we've fixed that bug. And we hope that experience now will be much smoother for you.

Have a great day!

Rated 5 out of 5 stars

they are working perfect.they are…

they are working perfect.they are sending the parts on time but in turkey customs takes long time because of covid I received the parts today they are genuine parts thanks to Fixparts Online. I will work again soon

23 November 2020
Unprompted review
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Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

We are so grateful for your kind words. Thanks for sharing your review with the community and us.
We are looking forward to having business with you again.

Rated 5 out of 5 stars

Always great service from this…

Always great service from this team!!!!!!!!!!!!!
Will always purchase from them!!!!!!!

21 November 2020
Unprompted review
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Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Thank you so much for taking the time to leave us this amazing review.
We are glad that you've had a good experience with us, and we hope to do business with you in the future again!

Rated 5 out of 5 stars

Im totally recommending Fixparts to…

Im totally recommending Fixparts to everyone i know..they are very professionel ... customer service respond to your questions quickly .. they have genuine parts and the delivery was fast.
I am very appreciative of your service and I could not be more satisfied with your work

15 November 2020
Unprompted review
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Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Thank you so much for taking the time to leave us this amazing review.
We put customer experience, and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to having business with you again.

Rated 5 out of 5 stars

Good service

15 November 2020
Unprompted review
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Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Thank you for taking the time to give your feedback. We are glad that you've had a good experience with us, and we hope to do business with you in the future again!

Rated 5 out of 5 stars

Perfect transaction on this web site

Perfect transaction on this web site. Quality products and competitive prices. Fast delivery.

8 November 2020
Unprompted review
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Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Thank you so much for taking the time to leave us this amazing review.
We are glad that you've had a good experience with us, and we hope to do business with you in the future again!

Rated 5 out of 5 stars

Easy to find the right part

Easy to find the right part! Fast service!

5 November 2020
Unprompted review
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Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Thank you for taking the time to give your feedback. We really appreciate it.
We hope you'll order from us again in the future.

Rated 5 out of 5 stars

Excellent products and service

Staff are knowledgable and helpful. Items are genuine, and they sent me the latest version of the parts i need. Thank you fixparts! Will be ordering in the future again.

For philippine customers, i suggest you make a request for a different shipping courier. From my experience, TNT Philippines charged me with 25% of the item’s value and held my package for 4 days prior to releasing it even though i settled their dues immediately. Other couriers charge around 0-12%. TNT Philippines also has slow and inefficient services.

2 November 2020
Unprompted review
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Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

David Christian Calma,
Thank you for taking the time to give your feedback.
We are happy to hear that you had a good experience with us and thanks a lot for your suggestion we really appreciate that.
This will help improve our service in the future.

Rated 5 out of 5 stars

I was looking for a very specific bolt…

I was looking for a very specific bolt for my 89’ Mercedes which fixparts online was the only ones to provide. Good service and quick shipping. My Benz is now driving again!

31 October 2020
Unprompted review
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Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Thank you, Soren Olsen, for your feedback.

We are glad that we have lived up to your expectations, and we look forward to having business with you again.

Rated 5 out of 5 stars

They know what their customers want

They know what their customers want and try to respond as much as possible. The delivery is also quite satisfactory.

25 October 2020
Unprompted review
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Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Thank you for taking the time to give your feedback.
We are glad that you've had a good experience with us, and we hope to do business with you in the future again!

Rated 5 out of 5 stars

Very fast delivery.

Quality parts and SUPER speedy delivery to Australia - very impressed!

15 October 2020
Unprompted review
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Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Thank you for taking the time to give your feedback.
We are glad that you've had a good experience with us, and we hope to do business with you in the future again!

Rated 5 out of 5 stars

Happy with with service

Happy with with service , got what i ordered for. I'd definitely recommend .

12 October 2020
Unprompted review
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Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience.
Thanks again for your kind words, and we look forward to having business with you again.

Rated 3 out of 5 stars

Additional delivery charge

The services is good, but additional delivery charge is added suddenly, it makes me a problem to handle it, thanks!

5 October 2020
Unprompted review
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Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Hello, Steven Cheung

We're so sorry to hear that your experience with our company has not met your expectations.
Customer satisfaction is our top priority, and we're truly sorry that wasn't demonstrated to you.

We are working on adding more shipping methods as well as optimizing our logistics efforts. We hope that shortly, we can increase satisfaction in that area.
Our shipping rates depend on the weight and country of delivery and how quickly we can surface each part from the dealer's warehouses.
In the current situation with COVID-19, it is hard to keep prices and times at the level it was before the global pandemic. When the world gets back to normal, we tend to re-review our shipping methods and partners.
Our deepest apologies for any inconvenience we have caused you. We wish you all the best in the future.

Rated 5 out of 5 stars

Great company

Great company, helpful staff, fast service what more do you need? 5Star

3 October 2020
Unprompted review
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Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Dear Trevor Skelton,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience, and satisfaction is our priority, and your review reaffirms the hard work we put in every day.
So thanks for your kind words, and we look forward to having business with you again.

Rated 5 out of 5 stars

Best service!

1 October 2020
Unprompted review
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Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Thank you for your feedback!
We are glad that you've had a good experience with us, and we hope to do business with you in the future again!

Rated 5 out of 5 stars

Legit

Legit. The only question I have is that the Control unit airbag that we bought. Is there anyway you can help us on how to program/code the said module? We'll be waiting for your response. Thank you!

29 September 2020
Unprompted review
AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM logo

Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Hello, Gian
Our clients are really important to us, so we will trie to help you as far as we can.
To know your issue better and find a way to help you, please contact our Phone's support: +44 14 184 61 184 or e-mail: sales@fixparts-online.com.

Rated 4 out of 5 stars

Can you guys ship to California

Can you guys ship to California? I ordered megan racing coilover kit n i need these control arms for the coils to sit on for my 04 e320 rwd

25 September 2020
Unprompted review
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Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Thank you for your review.
We have worldwide shipping, so we deliver to California as well.

Please note that to give your situation ample time and care, we will need a few things from you to help with the process.

-Your order number
-The best way to contact you

As well we can resolve your issue over the phone +44 14 184 61 184 so that there are no miscommunications, and we can get things settled as soon as possible.

Rated 1 out of 5 stars

They advertise wrong prices

They advertise with wrong prices. And when you are already waiting for your order they ask you to pay more to get the part.
Seems like fraud to me.

15 September 2020
Unprompted review
AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM logo

Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Hi Heinzi,

Sorry that you feel that way. When you've made an order for the particular car part, at the moment of order we can't be sure if this car part can be ordered from the manufacturer. OEM car parts, especially for MB are taken off from manufacturing process quite often.

In your particular case, car part that you've ordered, was discontinued. We've found an MB OEM replacement part for you that is similar to what you were looking, but it was with different Part number and different price.

We've sent you an explanation and a request if you want to proceed. You've agreed.

We apologize if that wasn't clear from our messaging, why that happened.

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