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See what reviewers are saying

Rated 1 out of 5 stars

Absolutely horrible experience, don't go here and get scammed as well!! I got both my laptop (mcbook - got the battery and screen renewed) and phone (samsung galaxy - got the screen fixed) fix... See more

Rated 5 out of 5 stars

First off the guy that dealt with me in Rotterdam location was very welcoming & made sure I felt at home. He was very efficient & made sure I was aware of everything he was doing. He also notified... See more

Company replied

Rated 5 out of 5 stars

My first time to Fixers Leiden and I am totally impressed. My fixers was Twan and I had a problem with my DVD software, Twan was ever so nice and very professional. He quickly worked on my PC and fixe... See more

Company replied

Rated 2 out of 5 stars

Very friendly and helpful staff. However, it took them 3 weeks to replace an LCD screen and back cover. And they did not communicate unless I inquired about the delays. They looked somehow unorganized... See more

Company replied

Company details

  1. Mobile Phone Repair Shop

Written by the company

Bij Corefix repareren wij dagelijks tientallen apparaten, van Smartphones & Tablets tot aan Macbooks & Smartwatches. Met meer dan 30 jaar ervaring in het repareren van alle merken, waaronder Apple, Samsung, Huawei, OnePlus, Nintendo en Microsoft garanderen wij dat uw apparaat in goede handen is.


Contact info

2.9

Average

TrustScore 3 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 10% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional and quick service

Professional and quick service for my Macbook pro. Will definitely come again when need any help with my devices. Thanks a lot to Boudewijn and Salih at Ijburg Fixers.

16 February 2021
Unprompted review
Corefix logo

Reply from Corefix

Dear Anna,

Thank you for your review! We are happy to hear that we could be of service for you. Feel free to stop by whenever you need our help!

Kind regards,
Team Fixers

Rated 5 out of 5 stars

Really friendly staff and very helpful…

Really friendly staff and very helpful and fun. Was really upset about loosing data and they kept me stay calm and fixed everything and vey fast. Amazing friendly customer service 🥰 thank you 🙏

5 February 2021
Unprompted review
Corefix logo

Reply from Corefix

Dear Naomi,

Thank you for those kind words! We are glad that we could help you so good and fast. If you ever need us again in the future, you are more than welcome to come by our store!

Kind regards,
Team Fixers

Rated 5 out of 5 stars

Very quick service

Very quick service. Screen works Perfectly again. Thank You

1 February 2021
Unprompted review
Corefix logo

Reply from Corefix

Dear Tomasz,

Thank you for your positive review.
If you need us in the future, you are always welcome to visit us!

Rated 5 out of 5 stars

They are very friendly and helpful

They are very friendly and helpful. My MacBook screen is replaced with new one in two weeks. I am very happy that I decided fixers.

28 January 2021
Unprompted review
Corefix logo

Reply from Corefix

Dear Enis,

Thanks you for your positive review!
We are happy we could be of service to you.
If you need any support with your macbook or any other device in the future, please do not hesitate to contact us.

Kind regards,
Team Fixers

Rated 5 out of 5 stars

Very happy with the service

Got my computer repaired in 3 business days. Personnel is kind and efficient.

28 January 2021
Unprompted review
Corefix logo

Reply from Corefix

Dear M.D. Aksulu,

Thank you for your positive review!
We are very glad to hear that you are satisfied with our service.
If you ever need us in the future you are always welcome tot visit our stores or contact our clientsupportdesk at any time.

Have a great day!

Kind regards,
Team Fixers

Rated 5 out of 5 stars

Perfecte service voor m’n Apple MacBook

Mijn Apple Mac book is perfect en kundig gerepareerd met nog wat extra service erbij. Alle communicatie en informatie zoals van te voren afgesproken. Top dus.

21 January 2021
Unprompted review
Corefix logo

Reply from Corefix

Dat klinkt ontzettend goed! Fijn om te horen en bedankt voor de review.

Rated 5 out of 5 stars

Nick is very communicative and service…

Nick is very communicative and service oriented. The battery replacement even finished earlier than what they promised.

10 January 2021
Unprompted review
Corefix logo

Reply from Corefix

Hi Ratih, thank you for the review and good to hear that the repair finished eurlier than expected! Hope to see you again in the future.

Rated 5 out of 5 stars

Macbook keyboard program - no problem

Delivered my butterfly-keyboard macbook to Fixers to replace it by Apple Service Program (made an appointment via Apple Support site).
Device was repaired in 10 days (it was a Christmas and new year's eve), I was notified about every stage or repair.
I'm fully satisfied. Employee explained me that I would pay "investigation fee" only if water damage is found, so everything was clear, why and what should I pay (which I didn't have to). No complains from me

5 January 2021
Unprompted review
Corefix logo

Reply from Corefix

Hi Ilya,
Great to hear that we could replace the keyboard under the Apple Service Program for you. Thank you for the kind words!

Kind regards,
Fixers

Rated 1 out of 5 stars

Unprofessional service (laptop)

Took my working laptop with a broken screen in for a repair, the diagnosis was "laptop doesn't turn on" because the repairman didn't know how to properly connect an external monitor. Tried to get my money back, since it was unprofessional service, but was denied. They said they would diagnose again, ended up being told "the touchscreen won't work after the repair" - for a laptop that never had a touchscreen in the first place.

Needless to say, took my laptop away and never going back. A shame, because the shop is nice, conveniently placed and the staff seems nice as well.

EDIT: Was contacted by email by Fixers, to tell me they had diagnosed the laptop and as such were entitled to charge for it. Nobody said you didn't do the research. The issue at hand is that the quality of the research that was done was terrible. Both times.

13 December 2020
Unprompted review
Corefix logo

Reply from Corefix

Goodmoring Fernando. I am sorry to hear that you are not satisfied with our service. I have contacted you by email.

Rated 3 out of 5 stars

iMac display scratched after bluetooth replacement

For my iMac (Retina 5K, 27-inch, 2017), I contacted fixers.nl in Utrecht to get the bluetooth antenna replaced due to constant connectivity problems. That went fine. After bringing the iMac back home, I was surprised to see that the display now had multiple visible scratches on the top left side.

Lesson: next time, I'll check the display before I pick up my device. Or I'll choose the competition.

18 October 2020
Unprompted review
Corefix logo

Reply from Corefix

Hello Bogdan, I'm so sorry to hear that. Please contact us by: info@fixers.nl , so we can look for a suitable solution.

Rated 1 out of 5 stars

My MacBook Pro fell and the screen…

My MacBook Pro fell and the screen broke, but was still worked fine with an external screen. Brought it to fixer in August, presented with a 1400€ bill and decided to take it back without repair. Only now, nothing shows on external screen, so now it’s useless. Brought it back, I asked specifically to have a quick look and not send it over; I was treated briskly and summarily dismissed by the staff; a week later, now the repair bill is 2400€! For the damage they caused. Is this a joke?

2 October 2020
Unprompted review
Corefix logo

Reply from Corefix

Dear Alessandro,

I'm sorry to hear you are not happy with the diagnosis we made to have your MacBook repaired. We followed all the procedures from Apple and concluded that we had to replace more parts than original expected. This was related to the fall damaged and we can't take responsibility for that. We are always happy for you to make a second opinion.

Let us know if we can help you with anything.

Kind regards,
Fixers

Rated 1 out of 5 stars

they are not qualified to fix apple…

they are not qualified to fix apple products and they gonna screw you up...
here is my story with them...

I had a guarantee till 11 Augustes for 2020 and took my MacBook pro-2017 to for a speaker problem and they said that must replace the top case(the whole keyboard and underneath it), I said yes, of course, why not. after that, I went to take it back and I discover that the fingerprint does not work!...so I call them again and it seems that they don't know why that happened!...so they replace the fingerprint(power button) and it was at 30 July. after that, I brought my mac from them for the second time, but the thing is that I don't use too much, I use it maybe 3 times after I brought it because I have a Pc. after the guarantee is ended I want to use it and pink vertical lines start to show up on the screen and contact them about that and they said this something they didn't cause! ...really, I didn't have any problem like this before and if I want to fix it I need to replace the whole screen and that cost about 750 euros. for the record, I'm a person who takes care of his stuff very much and you can imagine that I still have the receipt of it and the package of it like new like the when I bought it.

if you can't fix things, don't right on your shop that you can fix things.

2 September 2020
Unprompted review
Corefix logo

Reply from Corefix

Dear Ziad,

We are sad to hear that you have a negative experience with us and the repair. Could you send us an e-mail so we could see if we can maybe work something out.

Rated 5 out of 5 stars

Polite

Polite, descriptive and fast.

2 April 2020
Unprompted review
Corefix logo

Reply from Corefix

Thank you very much for your kind review, Aleksandr! Please feel free to come over whenever you need us! 😄

Best regards,
Fixers

Rated 5 out of 5 stars

Great Service always from Fixers.nl

Great Service always from Fixers.nl. A very reliable place to go to for any apple service solutions

18 February 2020
Unprompted review
Corefix logo

Reply from Corefix

Dear Zafar,

Thank you for your kind review! Please feel free to come over again to us!

Best regards,
Fixers

Rated 5 out of 5 stars

Supersnelle service en accu vervanging…

Supersnelle service en accu vervanging bij iPhone in filiaal Utrecht.

17 August 2019
Unprompted review
Corefix logo

Reply from Corefix

Enorm bedankt voor je uitstekende review, Chris! Wat fijn om te lezen dat je zo goed én snel geholpen bent. Ook in de toekomst ben je bij ons van harte welkom!

Groet,
Fixers

Rated 5 out of 5 stars

Quick service

Quick and easy to deal with. iPhone battery replacement took only 15 minutes.

6 May 2019
Unprompted review
Corefix logo

Reply from Corefix

Thanks for that, Ruben! Enjoy your iPhone and feel free to come over in the future!

Best regards,
Fixers

Rated 5 out of 5 stars

Happy harde schijf, happy life!

Great customer service - thanks for helping me fix my laptop Marco!

20 March 2019
Unprompted review
Corefix logo

Reply from Corefix

Hi Kira! Thanks for the positive review and kind words. Hope to see you soon in the future!

Best regards,
Fixers

Rated 5 out of 5 stars

These guys were really professional

These guys were really professional, helpful and quick. Customer service was excellent as well as communication and the fact that they went out of their way to do that little extra as well. Highly recommend them

18 April 2018
Unprompted review

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