We were forced into buying a recumbent bike for medical reasons and from the very first call, Ricky Osborn at Fitness Superstore Tunbridge, was absolutely fantastic. He guided us through the minefield... See more
Company replied
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Review summary
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What people talk about most
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I popped into store during the week to look over some adjustable dumbbells for me and my son, I was shown what was on offer by very knowledgeable staff. While looking online at the Bowflex dumbbells... See more
Company replied
We visited the store wanting to buy a treadmill. Cameron went through all the different options within our budget encouraging us to try them. We did not feel pressurised and Cameron was very patient a... See more
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Excellent customer service. Great advice. The guys working in the Norwich store were very professional and knowledgeable. Jordan helped me choose the right piece of equipment for me, and it was reall... See more
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Company details
- Fitness Equipment Store
- Fitness and Nutrition Service
- Fitness Equipment Wholesaler
- Indoor Cycling
- Sporting Goods Store
About Fitness Superstore
Written by the company
Founded in 1994, Fitness Superstore is the largest supplier of specialist Fitness Equipment in the UK. We have enhanced our position as the UK's largest retailer of specialist fitness equipment with an unrivalled range of import exclusives and leading high street fitness brands to choose from. Our sales staff are trained and experienced in the products we sell, ensuring we are able to offer you the best advice when purchasing your fitness equipment.
Visit our massive 175,000 sqft distribution centre in Northampton, packed with all of the latest fitness and gym equipment for you to try and take away, or call in to one of our other nationwide stores.
FIND A STORE
Fitness Superstore
Written by the company
- Next Day Delivery
- At Fitness Superstore, we offer a range of fast and flexible delivery options. For those who require express delivery we offer a genuine next day or nominated day service, including larger bulky items such as treadmills and even heavy weight sets.
- Never Beaten on Price
- At Fitness Superstore we pride ourselves on being able to offer our customers premium products at the best possible prices, which is why we will try our absolute best not be beaten on price. If you find the same like-for-like product offered at a lower price elsewhere prior to purchase, contact us by phone, email or LiveChat and we’ll do our best to match or beat the competitor's price for you.
- Stores Nationwide
- We’ve got showrooms across the UK where you can check our unrivalled product range. Try before you buy, browse at your leisure and get advice and expertise from our friendly staff.
Contact info
13 Gate Lodge Close, NN38RJ, Northampton, United Kingdom
- 01604 673000
- reviews@fitness-superstore.co.uk
- www.fitness-superstore.co.uk
4.8
Excellent
36K reviews
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Great service and great equipment multi…
Great service and great equipment multi gym, very happy with my purchase. Delivery was a bit hit and missed but eventually it arrived.. the technician installer was spot on and communication was excellent 👍
Thanks for your services Dan 😊
14 August 2026
Reply from Fitness Superstore
Guest,
We're so pleased to hear about your positive experience with the equipment and the excellent service from our installer. We appreciate your feedback regarding the delivery and are glad everything arrived safely.
Kind Regards
Fitness Superstore Trust Pilot Team
Jack our sales advisor was not pushy…
Jack our sales advisor was not pushy and gave us space and time and when asked gave us the information we required. As a result he got the sale.
Good overall experience and first time using the store after some online research
22 August 2026
Unprompted review
Reply from Fitness Superstore
David Newton,
We're so pleased to hear that our sales advisor provided you with excellent service, giving you the space and information you needed to make your decision. It's wonderful that you had a good overall experience as a first-time customer!
Kind Regards
Fitness Superstore Trust Pilot Team
At fitness superstore
At fitness superstore
Jack was great
Informative great knowledge on equipment
Credit to the store
22 August 2026
Unprompted review
Reply from Fitness Superstore
Lee Parkinson,
We are so glad to hear about your positive experience with our team member's excellent knowledge and helpfulness. We appreciate your kind words!
Kind Regards
Fitness Superstore Trust Pilot Team
Reply from Fitness Superstore
Mark,
We are delighted to hear that you received friendly and professional service. Thank you for sharing your positive experience with us.
Kind Regards
Fitness Superstore Tunbridge Wells
Great service, great products
Great web site, good choice, helpful advice, quick service and delivery. Great product. As advertised. What's not to like.
20 August 2026
Bought kettle bells from the company
Bought kettle bells from the company. Website was easy to use and the products are excellent quality
11 August 2026
Competitively Priced
Arrived on time, undamaged and the the multi-gym was very competitively priced - what's not to like.
13 August 2026
Reported a problem
Reported a problem. Nothing been done about it told me 5 days ago someone would sort it. Customer service very poor, quick enough to take your money though. I won’t purchase crap from fitness superstore again.
16 August 2026
Easy to order and quick delivery
Easy to order and quick delivery. My only minor query is why the bar and cuffs couldn’t be delivered in the same order
13 August 2026
Reply from Fitness Superstore
Dear Nigel Andrews,
We're delighted to hear that you received good advice regarding the equipment you were looking to purchase. Thank you for your positive feedback!
Kind Regards
Fitness Superstore Gloucester
Very poor quality
Very poor quality. We’ve had to use tape over the joints which are badly fitting.
12 August 2026
Great service, and great prices
Extremely helpful, great advice and service, and very competitive pricing. Highly recommended.
19 August 2026
Reply from Fitness Superstore
Dear sparkind,
We're delighted to hear that you found our service extremely helpful, our advice great, and our pricing very competitive! Thank you for your high recommendation.
Kind Regards
Fitness Superstore Trust Pilot Team
I have bought many items from fitness…
I have bought many items from fitness superstore. Barbells, plates, treadmill, benches etc and never had an issue with them.
10 August 2026
Ordered a 24kg kettlebell which was…
Ordered a 24kg kettlebell which was cheaper than anywhere else and arrived within a reasonable time
12 August 2026
Delivery was prompt and the kettlebell…
Delivery was prompt and the kettlebell appears to be of exceptional quality and value
12 August 2026
Reply from Fitness Superstore
Dear Kartar,
We're delighted to hear that your delivery was prompt and that you are pleased with the exceptional quality and value of your new kettlebell. Thank you for your positive feedback!
Kind Regards
Fitness Superstore Trust Pilot Team
This is a fantastic store
This is a fantastic store - we travelled down to look at benches and thought we had a good idea of which one we wanted. After seeing them in the store and with the help of Julian (who was brilliant), we chose something completely different and much more suited to what we needed. The bench has now been in place at home for a couple of weeks and is getting a lot of use. Would highly recommend this store and Julian.
12 August 2026
Reply from Fitness Superstore
Anne Sammon,
We're so pleased to hear you had such a positive experience in our store and that our team member was able to help you find the perfect bench. It's wonderful to know it's getting a lot of use! Thank you for your kind recommendation.
Kind Regards
Fitness Superstore Tunbridge Wells
Very helpful assistant in the Norwich…
Very helpful assistant in the Norwich store, the ordering process was smooth and the products are quality
19 August 2026
Reply from Fitness Superstore
customer,
We're delighted to hear that our team member in Norwich was very helpful and that the ordering process was smooth. It's wonderful to know you're pleased with the quality of our products.
Kind Regards
Fitness Superstore Trust Pilot Team
Thank you Ryan for the hand
20 August 2026
Unprompted review
Reply from Fitness Superstore
Dear Casey,
We're so glad we could assist you! Your positive feedback truly brightens our day. We appreciate you taking the time to share your experience.
Kind Regards
Fitness Superstore Chelmsford
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