I visited my local First Tech branch yesterday to verify that my wife will have 100% access to all our accounts upon my passing. Sophia Freedman was very helpful; in addition to verifying that my wife... See more
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Amanda Urias was absolutely wonderful!! I felt she had my best interests foremost. I look forward to her being my MRM. I feel safe and honored she’ll take care of me. Thank you.
Amanda Urias went out of her way to help and provide some of the most complete help and information regarding my finances. New to all of the ins and outs of the choices was daunting, she is amazing-an... See more
Company replied
The representative reached out to me by phone to make an appointment, and this is something I had been meaning to do. When I met with Dallas Carter, he helped me with a strategy for a CD that was matu... See more
Company replied
Company details
- Federal Credit Union
- Car Finance and Loan Company
- Credit Union
- Financial Institution
- Financial Planner
- Mortgage Lender
About First Tech - Santa Rosa Community
Written by the company
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
Make an appointment
About us
Community commitment
Contact
Contact info
2500 Mendocino Avenue, 95403, Santa Rosa, CA, United States
- +1 855-855-8805
4.9
Excellent
131 reviews
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Sophia Freedman has always been so…
Sophia Freedman has always been so great and helpful. She been patient, kind and so are the rest of the gals .Amanda Urias is also great.
26 March 2026
Unprompted review
Reply from First Tech - Santa Rosa Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Mayra provided us support with our…
Mayra provided us support with our banking needs today. She was pleasant to work with and we recommend asking for her during your next visit!
25 March 2026
Unprompted review
Reply from First Tech - Santa Rosa Community
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Reply from First Tech - Santa Rosa Community
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Thank you Sophia Freeedman for being so…
Thank you Sophia Freeedman for being so helpful. Thanks for taking care of my check order and answering all my banking questions and doing my transfers. You always so friendly and helpful.
24 March 2026
Unprompted review
Reply from First Tech - Santa Rosa Community
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Mayrajiminez-Metoyer
Mayra was extremely helpful. She guided me through a process that was difficult.
20 March 2026
Unprompted review
Reply from First Tech - Santa Rosa Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Friendly and professional
Mayra helped make this a pleasant experience
18 March 2026
Unprompted review
Reply from First Tech - Santa Rosa Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Exceptional customer service
Mayra went out of her way to keep me as a First Tech customer. One of my CDs reached it's maturity date. I was contemplating moving the funds to another credit union. Mayra offered to try and gain approval for a higher rate to keep my funds at First Tech. I'm pleased to say she was successful!
12 March 2026
Unprompted review
Reply from First Tech - Santa Rosa Community
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
I come see Sophia for all my banking…
I come see Sophia for all my banking she is very helpful, kind and friendly . She is professional and willing above and beyond.
17 March 2026
Unprompted review
Reply from First Tech - Santa Rosa Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Exemi Martinez Perez provided excellent…
Exemi Martinez Perez provided excellent service and very friendly.
16 March 2026
Unprompted review
Reply from First Tech - Santa Rosa Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Amanda at First Tech
Amanda Took the time to walk me through a problem I was having. she is efficient, Professional and kind.
Thank you!
13 March 2026
Unprompted review
Reply from First Tech - Santa Rosa Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Customer Service- Outstanding
Outstanding service! The banking team was professional, knowledgeable, and truly took the time to understand my needs. They made the entire process smooth and stress-free. I really appreciate their excellent customer care and highly recommend them. Thank you, Sophia!
27 February 2026
Unprompted review
Reply from First Tech - Santa Rosa Community
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Reply from First Tech - Santa Rosa Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Extremely helpful
Exemi, the financial solutions representative, was extremely helpful and supportive as I removed a co-signer then closed an account transferring the funds to another existing account. I also had support opening a 6mo CD. He was compassionate toward my life changes and offered encouragement.
10 March 2026
Unprompted review
Reply from First Tech - Santa Rosa Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
I am most happy with the interaction…
I am most happy with the interaction every time I come into the credit union, and I recommend this credit union to my friends. I always get help from my banker Mayra who helps me with my banking and tech. I trust her with finances. Thank you!
11 March 2026
Unprompted review
Reply from First Tech - Santa Rosa Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Sophia is the best
Sophia is the best! I made an appointment for my Mom and I to meet with Sophia, so we could add some accounts and open a CD. Sophia answered all of our questions and carefully set everything up the way we wanted. She was pleasant and kind in her interactions with us and didn’t make us feel rushed or hurried. I really appreciate her experience and expertise and will make another appointment with her the next time I need help. Thank you Sophia!
24 February 2026
Unprompted review
Reply from First Tech - Santa Rosa Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Sophia Freedman is professional and…
Sophia Freedman is professional and helpful.
13 February 2026
Unprompted review
Reply from First Tech - Santa Rosa Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
The gentleman who helped was awesome
The gentleman who helped was awesome! Professional, helpful and welcoming. He should get a raise and/or a promotion. His name is Exemi, short for excellante
4 February 2026
Unprompted review
Reply from First Tech - Santa Rosa Community
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
My visit With Sophia Freedman is always…
My visit With Sophia Freedman is always pleasant. She is always helpful and always smiling when I come in . I love working with her. She is so helpful.
3 February 2026
Unprompted review
Reply from First Tech - Santa Rosa Community
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Sophia Freedman is my go to girl .
Sophia Freedman is my go to girl .. she is so helpful and professional. Come see her for all your banking needs . She helps all my family .
29 January 2026
Unprompted review
Reply from First Tech - Santa Rosa Community
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
GREAT Experience with Amanda Urias at…
GREAT Experience with Amanda Urias at the Santa Rosa branch! I had some questions about moving a year end monetary gift, and she took the time to explain different options with different accounts. She went out of her way to help me choose the best option, leading to the biggest gain for me in the long term. I am a valued member of First Tech, and Amanda always helps to ensure this! I highly recommend this branch!
30 December 2025
Unprompted review
Reply from First Tech - Santa Rosa Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
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