First Tech - Nimbus Reviews 

140
TrustScore 5 out of 5

4.8

8700 Southwest Nimbus Avenue, 97008 Beaverton, OR, US


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Rated 5 out of 5 stars

Shivani was so helpful in helping us set up new personal account Always found a way to troubleshoot Great multitasking So kind

Company replied

Rated 5 out of 5 stars

Shivani Marathe and Natalie Pollack - it was very fulfilling and helped with all possible things that I would have liked to accomplish.

Rated 5 out of 5 stars

Travis certainly was super in explaining Everything to me knowing that this info is so new to me.Pat him on his back for his patience.I appreciate it.You know that I love First Technology…

Company replied

Rated 5 out of 5 stars

Five star service all around. I have been with this bank for 20 years and I will never go anywhere else. Today’s visit I saw Shivani Maratha and Natalie Pollack. They helped me out with some insurance... See more

Company replied


Company details

  1. Federal Credit Union
  2. Car Finance and Loan Company
  3. Credit Union
  4. Financial Institution
  5. Financial Planner
  6. Mortgage Lender

About First Tech - Nimbus

Written by the company

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Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
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Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

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About us
Community commitment
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Contact info

  • 8700 Southwest Nimbus Avenue, 97008, Beaverton, OR, United States

  • +1 855-855-8805

4.8

Excellent

TrustScore 5 out of 5

140 reviews

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4.8

All reviews

(140)

4,008 reviews in the last 12 months

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Rated 5 out of 5 stars

Worked with Kien today to resolve some…


Worked with Kien today to resolve some issues and consolidate debt. Gave me some really good ideas that I will follow up on in the future. Very personable and informative!

Marcia Leanna o

2 January 2026
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Kien was great

Kien was great! He was very patient!

31 December 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 4 out of 5 stars

AJ's exceptional bedside demeanor

The demeanor, attitude and responsiveness of AJ, a rep at the Nimbus branch, was exceptional. He was knowledgeable and comforting, and once he was inserted into my family's banking difficulties, he worked admirably to help resolve them. He came out to a nursing home to help personally sort out issues, which was deeply appreciated.

I would have given 5 stars, but do want to point out that First Tech policies handicapped the initial response, which AJ then worked to resolve. My sister and I had both been working to deal with financial problems surrounding our father, who had been hospitalized and moved to a nursing home, and was also the victim of a catphishing scam. In brief, multiple staff would begin working with us, but then cut off all communications. I recognize they believed as a matter of policy they could only speak with my father directly, but the sudden absence of communication was disorienting and challenging, and caused significant delays in attempting to resolve some of the issues. Even simply responding to us to confirm they'd received our messages, but couldn't answer at the moment--and attempting to take more affirmative measures to get into contact with my father, if that was what was needed, would have gone a long way.

That said, overall, we were grateful for and appreciated the personal care, attention and assistance we ended up receiving.

18 December 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Michelle Rice Is a miracle worker

Michelle Rice

30 December 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

We had questions about new accounts and…

We had questions about new accounts and fixes needed. Darnell was great helped us resolve issues. Was very kind and helpful.

29 December 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Shivani made the process very quick…

Shivani made the process very quick straightforward and was able to walk me through account set up and different products offered through First Tech.

29 December 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

I met with Thomas Hess

I met with Thomas Hess. He was very thorough and made me aware of benefits I didn’t know I had. I’m glade I took the time to meet with him. Good job, Thomas. I appreciate your help.

27 December 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Thomas was great

Thomas was great, help me a lot!

26 December 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Shivani Marathe

Shivani Marathe
Friendly and detaile oriented. Helpful and patience.

26 December 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Great experience at the Nimbus branch

We had a great experience at the Nimbus branch with Shivani Marathe! Very gentle approach, and a lot of helpful information. We appreciate her services and will definitely come back!

24 December 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

I greatly appreciated Shivani’s great…

I greatly appreciated Shivani’s great customer service today. She was very personable and helpful.
Eileen Hendrickson-Moon

19 December 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

First Tech Credit Union is #1.

Mr. Chai, you have been very helpful and knowledgeable helping me with my account. Customer service representatives like you inspired us every day. Thank you for being a part of First Tech Credit Union and I’m excited we are growing together. Thank you,
B.Johnson

15 December 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Shivani communication was excellent and…

Shivani communication was excellent and helped me understand various options in simple terms

26 November 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

I recently switched banks to first tech…

I recently switched banks to first tech and Collyn Moore has made the process so easy and stress free. He has been a huge help and I can’t thank him enough. Thank you Collyn!

25 November 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

We met with Shivani

We met with Shivani, she said as kind and courteous. She went way beyond what we expected and made us feel important. The personal care she showed us is an example of what customer service should always feel like.

22 November 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Efficient and friendly

Thomas was very friendly, helpful and took care of everything we needed quickly.

21 November 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Employee very helpful

Employee very helpful, good suggestions, explained options thoroughly.

21 November 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Open an Account

Scheduled a visit to set up an account and fund a trust. Got in with Thomas and it was very quick and painless and he was a pleasant guy to work with.

21 November 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Shivani is extremely knowledgeable and…

Shivani is extremely knowledgeable and kind. I trust her completely with all my financial needs. A+++

18 November 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Have been banking with First Tech for…

Have been banking with First Tech for years

Had a great experience with Shivani Marathe especially helping us set up our sons bank accounts

13 November 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

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