Shivani was so helpful in helping us set up new personal account Always found a way to troubleshoot Great multitasking So kind
Company replied
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Shivani was so helpful in helping us set up new personal account Always found a way to troubleshoot Great multitasking So kind
Company replied
Shivani Marathe and Natalie Pollack - it was very fulfilling and helped with all possible things that I would have liked to accomplish.
Travis certainly was super in explaining Everything to me knowing that this info is so new to me.Pat him on his back for his patience.I appreciate it.You know that I love First Technology…
Company replied
Five star service all around. I have been with this bank for 20 years and I will never go anywhere else. Today’s visit I saw Shivani Maratha and Natalie Pollack. They helped me out with some insurance... See more
Company replied
Written by the company

Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?

Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

8700 Southwest Nimbus Avenue, 97008, Beaverton, OR, United States
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Worked with Kien today to resolve some issues and consolidate debt. Gave me some really good ideas that I will follow up on in the future. Very personable and informative!
Marcia Leanna o

Reply from First Tech - Nimbus

Reply from First Tech - Nimbus
The demeanor, attitude and responsiveness of AJ, a rep at the Nimbus branch, was exceptional. He was knowledgeable and comforting, and once he was inserted into my family's banking difficulties, he worked admirably to help resolve them. He came out to a nursing home to help personally sort out issues, which was deeply appreciated.
I would have given 5 stars, but do want to point out that First Tech policies handicapped the initial response, which AJ then worked to resolve. My sister and I had both been working to deal with financial problems surrounding our father, who had been hospitalized and moved to a nursing home, and was also the victim of a catphishing scam. In brief, multiple staff would begin working with us, but then cut off all communications. I recognize they believed as a matter of policy they could only speak with my father directly, but the sudden absence of communication was disorienting and challenging, and caused significant delays in attempting to resolve some of the issues. Even simply responding to us to confirm they'd received our messages, but couldn't answer at the moment--and attempting to take more affirmative measures to get into contact with my father, if that was what was needed, would have gone a long way.
That said, overall, we were grateful for and appreciated the personal care, attention and assistance we ended up receiving.

Reply from First Tech - Nimbus

Reply from First Tech - Nimbus
We had questions about new accounts and fixes needed. Darnell was great helped us resolve issues. Was very kind and helpful.

Reply from First Tech - Nimbus
Shivani made the process very quick straightforward and was able to walk me through account set up and different products offered through First Tech.

Reply from First Tech - Nimbus
I met with Thomas Hess. He was very thorough and made me aware of benefits I didn’t know I had. I’m glade I took the time to meet with him. Good job, Thomas. I appreciate your help.

Reply from First Tech - Nimbus

Reply from First Tech - Nimbus
Shivani Marathe
Friendly and detaile oriented. Helpful and patience.

Reply from First Tech - Nimbus
We had a great experience at the Nimbus branch with Shivani Marathe! Very gentle approach, and a lot of helpful information. We appreciate her services and will definitely come back!

Reply from First Tech - Nimbus
I greatly appreciated Shivani’s great customer service today. She was very personable and helpful.
Eileen Hendrickson-Moon

Reply from First Tech - Nimbus
Mr. Chai, you have been very helpful and knowledgeable helping me with my account. Customer service representatives like you inspired us every day. Thank you for being a part of First Tech Credit Union and I’m excited we are growing together. Thank you,
B.Johnson

Reply from First Tech - Nimbus
Shivani communication was excellent and helped me understand various options in simple terms

Reply from First Tech - Nimbus
I recently switched banks to first tech and Collyn Moore has made the process so easy and stress free. He has been a huge help and I can’t thank him enough. Thank you Collyn!

Reply from First Tech - Nimbus
We met with Shivani, she said as kind and courteous. She went way beyond what we expected and made us feel important. The personal care she showed us is an example of what customer service should always feel like.

Reply from First Tech - Nimbus
Thomas was very friendly, helpful and took care of everything we needed quickly.

Reply from First Tech - Nimbus
Employee very helpful, good suggestions, explained options thoroughly.

Reply from First Tech - Nimbus
Scheduled a visit to set up an account and fund a trust. Got in with Thomas and it was very quick and painless and he was a pleasant guy to work with.

Reply from First Tech - Nimbus
Shivani is extremely knowledgeable and kind. I trust her completely with all my financial needs. A+++

Reply from First Tech - Nimbus
Have been banking with First Tech for years
Had a great experience with Shivani Marathe especially helping us set up our sons bank accounts

Reply from First Tech - Nimbus
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