First Tech - Downtown Bellevue Reviews 33

TrustScore 4.5 out of 5

4.7

108th Avenue Northeast 555, 98004 Bellevue, Washington, US


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Rated 5 out of 5 stars

Jose Flores ws wonderful. He walked me through. a very complicated process with kindness and empathy. The woman I talked to before hug up the phone one me. Jose, spent a great deal of time helping me,... See more

Company replied

Rated 5 out of 5 stars

Qina and Ted helped me a lot to do a complex wire under urgent situation. They also guided me how to adjust the plan for loan as well as the limits of my credit card. Amazing experience as always! Str... See more

Company replied

Rated 5 out of 5 stars

Marko was so helpful. He knew that we could have an even better banking experience with First Tech, where we've been members for many years. He asked helpful questions so he could understand our needs... See more

Company replied

Rated 5 out of 5 stars

Ted is amazing. He not only help with the work at hand but also keep on inquiring other stuff and help client to find avenues to save or get a better return.

Company replied


Company details

  1. Federal Credit Union
  2. Car Finance and Loan Company
  3. Credit Union
  4. Financial Institution
  5. Financial Planner
  6. Mortgage Lender

About First Tech - Downtown Bellevue

Written by the company

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Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
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Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

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About us
Community commitment
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Contact info

  • 108th Avenue Northeast 555, 98004, Bellevue, Washington, United States

  • 425-881-4100

4.7

Excellent

TrustScore 4.5 out of 5

33 reviews

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Rated 5 out of 5 stars

Jose Flores ws wonderful

Jose Flores ws wonderful. He walked me through. a very complicated process with kindness and empathy. The woman I talked to before hug up the phone one me. Jose, spent a great deal of time helping me, making sure I knew how to use my digital wallet while zi wait for my physical card and he advised on some good investment products. He should be running the bank and there should be more people int he world like him.

4 May 2026
Unprompted review
First Tech - Downtown Bellevue logo

Reply from First Tech - Downtown Bellevue

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Super friendly and personal service - Excellent!

Super friendly and personal service. Ted is super excellent and fantastic. He took time to explain and assist me with solutions for my financial needs

17 April 2026
Unprompted review
First Tech - Downtown Bellevue logo

Reply from First Tech - Downtown Bellevue

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Kudos to Qina and Ted in Bellevue Downtown Branch

Qina and Ted helped me a lot to do a complex wire under urgent situation. They also guided me how to adjust the plan for loan as well as the limits of my credit card. Amazing experience as always! Strongly suggest you to go to the branch in Bellevue downtown.

14 April 2026
Unprompted review
First Tech - Downtown Bellevue logo

Reply from First Tech - Downtown Bellevue

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Marko was so helpful

Marko was so helpful. He knew that we could have an even better banking experience with First Tech, where we've been members for many years. He asked helpful questions so he could understand our needs, and then set everything up as we wanted. He also pointed us to resources for the other question we had so we could decide which of the many options would work best for us. Thank you, Marko!

3 April 2026
Unprompted review
First Tech - Downtown Bellevue logo

Reply from First Tech - Downtown Bellevue

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Ted Mangmati

Ted is amazing. He not only help with the work at hand but also keep on inquiring other stuff and help client to find avenues to save or get a better return.

7 April 2026
Unprompted review
First Tech - Downtown Bellevue logo

Reply from First Tech - Downtown Bellevue

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

very good very good

26 March 2026
Unprompted review
First Tech - Downtown Bellevue logo

Reply from First Tech - Downtown Bellevue

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

First Tech Bellevue is first rate!

First Tech is first rate! We always enjoy visiting the Bellevue branch. We were helped once again by Ted, who is very friendly and knowledgeable. Annie, the branch manager, also spent a few minutes with us and was very kind and thoughtful.

19 March 2026
Unprompted review
First Tech - Downtown Bellevue logo

Reply from First Tech - Downtown Bellevue

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

It was really nice working with Ted

It was really nice working with Ted! He was very helpful!

12 March 2026
Unprompted review
First Tech - Downtown Bellevue logo

Reply from First Tech - Downtown Bellevue

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Great experience while interacting…

Great experience while interacting within the bank and on the phone. Thanks Qina

3 March 2026
Unprompted review
First Tech - Downtown Bellevue logo

Reply from First Tech - Downtown Bellevue

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Very good experience today!

We visited the branch today and were welcomed by Jasmine Humphries. She helped me to get my debit card and offered to help to access I ate it online. She was professional, friendly and very helpful. She definitely made the experience very good for us.

2 March 2026
Unprompted review
First Tech - Downtown Bellevue logo

Reply from First Tech - Downtown Bellevue

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Qina was super helpful navigating…

Qina was super helpful navigating through all of the products that suit my needs.

9 February 2026
Unprompted review
First Tech - Downtown Bellevue logo

Reply from First Tech - Downtown Bellevue

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

I had a great seamless experience…

I had a great seamless experience depositing my money. Ted was amazing and answered so many questions that i have asked which was unrelated to the transaction i came for.

7 January 2026
Unprompted review
First Tech - Downtown Bellevue logo

Reply from First Tech - Downtown Bellevue

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Amazing service as always

Amazing service as always. Huge kudos to Ingrid Van Veen. Thanks 🙏

31 December 2025
Unprompted review
First Tech - Downtown Bellevue logo

Reply from First Tech - Downtown Bellevue

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

The way Francisca explained and made…

The way Francisca explained and made the auto loan very clearly and efficiently. Appreciate her efforts for the customers

30 December 2025
Unprompted review
First Tech - Downtown Bellevue logo

Reply from First Tech - Downtown Bellevue

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

5 star rating

I want to express my sincere thanks to the staff at FTFCU name is Qina. She was professional, patient, and incredibly helpful in explaining all the options. Because of she support, the whole process was smooth and quick. Great customer service like this is what keeps me coming back. Thank you again!

11 December 2025
Unprompted review
First Tech - Downtown Bellevue logo

Reply from First Tech - Downtown Bellevue

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Relaxing and stress-free!

My second time working with Ted, helping me get an important check cleared more quickly and exploring some other services offered! Relaxing and stress-free!

28 October 2025
Unprompted review
First Tech - Downtown Bellevue logo

Reply from First Tech - Downtown Bellevue

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Good service

Good service! Efficient staff (Elena)

7 October 2025
Unprompted review
First Tech - Downtown Bellevue logo

Reply from First Tech - Downtown Bellevue

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Great service!

26 September 2025
Unprompted review
First Tech - Downtown Bellevue logo

Reply from First Tech - Downtown Bellevue

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Great relocation setup experience with…

Great relocation setup experience with Elena!

26 September 2025
Unprompted review
First Tech - Downtown Bellevue logo

Reply from First Tech - Downtown Bellevue

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Great experience

Qina and Annie were great in helping me with notarization and issuing cashier’s checks.

Bank validates parking so no problem with it

22 September 2025
Unprompted review
First Tech - Downtown Bellevue logo

Reply from First Tech - Downtown Bellevue

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

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