I received a call stating my account had been compromised, I got a bad feeling, so I hung up and called 1st Tech. I spoke to Evelyn Castellanos and she was able to confirm that my account was ok, but... See more
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Sunjay helped to clarify why transfer by me wasn’t working for $387.00 when two other large deposits were successful transfer by me. Dug deep for answers, I have already submitted form to change depos... See more
Drew Peters made my experience so helpful. I kid you not, he was able to answer my questions and give me a clearer understanding on improving my account. A+ in my opinion. Debbie
Alyssa was very helpful in explaining my options for a personal loan. She didn't rush me to make a decision to apply. She was very personal and professional.
Company details
- Federal Credit Union
- also in
- Car Finance and Loan Company
- Credit Union
- Financial Institution
- Financial Planner
- Mortgage Lender
About First Tech - Cornell Road
Written by the company
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
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About us
Community commitment
Contact
Contact info
5860 Northeast Cornell Road, 97124, Hillsboro, OR, United States
- +1 855-855-8805
4.9
Excellent
227 reviews
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Leo was super helpful and understanding!
19 March 2026
Unprompted review
Reply from First Tech - Cornell Road
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Stellar Customer Service
I contacted First Tech for assistance with a fund transfer using the mobile app, Jose Flores with the Cornell Branch walked me through the process step by step. He was courteous, professional, thorough and helpful. I highly recommend calling customer service for help over using the online virtual assistant.
17 March 2026
Unprompted review
Reply from First Tech - Cornell Road
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Lorraine Caballero took really good…
Lorraine Caballero took really good care of us and I got extra lollipops and definitely helped us out a ton. Me and my bestie had no clue what we were doing until she helped us.
17 March 2026
Unprompted review
Reply from First Tech - Cornell Road
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Lorraine Caballero did a wonderful job…
Lorraine Caballero did a wonderful job helping us out, she is super kind and patient. She explained every question I had and was able to open an account for my daughter. Thank you for all that you do.
14 March 2026
Unprompted review
Reply from First Tech - Cornell Road
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Lydia was amazing and fast with my…
Lydia was amazing and fast with my experience as i was having issues depositing my check!
13 March 2026
Unprompted review
Reply from First Tech - Cornell Road
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Easy and quick service
Easy and quick service. All questions answered. Janel was very helpful and friendly.
6 March 2026
Unprompted review
Reply from First Tech - Cornell Road
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Janell was very friendly & helpful
Janell was very friendly & helpful. She looked over our accounts & noticed we could benefit from an updated product & quickly did it. Glad we had her assisting us today.
4 March 2026
Unprompted review
Reply from First Tech - Cornell Road
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
I would like to give the customer…
I would like to give the customer service 5 Stars.
Especially Queeny Phu is very professional, kindly nice
and knowledge through out. Thank you so much for your helps and supported..
4 March 2026
Reply from First Tech - Cornell Road
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
always helpful and getting it done!
27 February 2026
Unprompted review
Reply from First Tech - Cornell Road
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Hashim Hunaidi is great!
Hashim Hunaidi has always been a reliable contact for all my questions regarding their premier banking program. He provides top-notch service, prompt assistance, and knowledge whenever I have questions. He's a great guy to work with!
27 February 2026
Unprompted review
Reply from First Tech - Cornell Road
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Reply from First Tech - Cornell Road
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Long lost friend
José flores is very helpful and funny this guy made my day thank you for all the information and conversation you’re amazing. Wish you the best my guy.
24 February 2026
Unprompted review
Reply from First Tech - Cornell Road
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Good experience
I came in branch to change address and Banker Divya helped me and it was really great she even sent checks and showed estmt address change experience was tea good with her
24 February 2026
Unprompted review
Reply from First Tech - Cornell Road
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
11am
11am. ONE teller. 5 people in line. 20 minutes and still waiting…..
23 February 2026
Unprompted review
Reply from First Tech - Cornell Road
We’re sorry to hear about your experience, but the feedback is appreciated Vu. Your comments will be shared with leadership and we'll review your concerns and follow up with you. Thank you!
Great Service! Above and beyond!
Janelle of the Hillsboro OR branch was extremely patient (I’m old!) in helping me catch up on some long overdue updates to a trust account. She made things easy for me and instilled confidence. She was proactive to set up some improvements for my convenience in my online account as well. Highly recommended!
17 February 2026
Unprompted review
Reply from First Tech - Cornell Road
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Telephone Customer Service.
You are hiring truly customer service oriented staff! In the telephone customer service department, I spoke with Erin, who assisted me every step of the way in reactivating my credit card. I had an unusual situation, and he was patient, patient, patient. And kind, positive, and totally helpful. I'm guessing on his location, but I think it was Corporate Headquarters in Hillsboro. Please thank him profusely for his assistance!
20 February 2026
Unprompted review
Reply from First Tech - Cornell Road
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
It was a wonderful experience
It was a wonderful experience. Very good job, very advice, very well explained, very kind the best!
19 February 2026
Unprompted review
Reply from First Tech - Cornell Road
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
First Tech is great at helping with scams!
Drew was very helpful in helping me to deal with a scam call that showed up as from First Tech but used that advantage to get my debit card number. He cancelled the card, showed me my new digital one, and helped me add it to my Apple Wallet.
19 February 2026
Unprompted review
Reply from First Tech - Cornell Road
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Great Experience
Needed to dispute some charges and get a new debit card. Queenie was very helpful and fast, both over the phone and in person.
19 February 2026
Unprompted review
Reply from First Tech - Cornell Road
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
To have patience with the customer and also the customer should have patience with the business.
Everyone that i have talked to has been kind and understanding. Keep doing what you all are doing.
19 February 2026
Unprompted review
Reply from First Tech - Cornell Road
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
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