Jose Flores was incredibly helpful and knowledgeable about the products and services. Jose was friendly from the moment we connected and was incredibly patient and helpful. People like Jose are par... See more
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Mike C talked me patiently through the entire process of setting up a new online account- password/user name complications and more. He understood immediately what I was asking about. He’s going to be... See more
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Jose was efficient, great attitude, and very professional. Although I called after the trust office was closed he set me up a referral for a call back so I could get this item taken care of. I’m very... See more
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Alana Tate is awesome! She was knowledgeable, efficient and advised me on updating my account of 47 years to make it a lot more efficient. I am so happy now to have overdraft protection which she high... See more
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Company details
- Federal Credit Union
- Car Finance and Loan Company
- Credit Union
- Financial Institution
- Financial Planner
- Mortgage Lender
About First Tech - Cornell Road
Written by the company
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
Make an appointment
About us
Community commitment
Contact
Contact info
5860 Northeast Cornell Road, 97124, Hillsboro, OR, United States
- +1 855-855-8805
4.9
Excellent
195 reviews
Asks customers to review
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Lorraine was awesome 👌
Lorraine was awesome 👌. She was very helpful with me getting my personal loan. Thanks.
1 April 2026
Unprompted review
Reply from First Tech - Cornell Road
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Great service by Jose Flores
31 March 2026
Unprompted review
Reply from First Tech - Cornell Road
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Working with a true professional
I called in today to get an update as to when I would be receiving bonus reward points from a promotion at the end of 2025. I was very frustrated after talking to 2 credit union employees who told me that there was no such promotion and generally acted as if they didn't care. I was on the phone for 35 minutes and when I was being transferred to another dept my call was disconnected. I called back and my call was answered by Nisha Genani. She patiently listened to me, which must have been hard as I was really frustrated, as I explained my situation. At first she told, me as the others did, that there was no such program. I told her I had received an email in late December/early January saying that I was to receive my bonus points soon for qualified purchases during the promotion. I unfortunately I had misplaced the email but was adamant that I did and told her what it had said. She told me she would have do further research and would I mine if she put me on hold. After about 5 minutes she came back, asked if I was ok and to let me know that she needed a little more time. When she finally returned she told me that she had found documentation supporting my claim and would document everything and send to the investigation group for resolution. Dealing with Nisha was refreshing. She treated me as if I was special, took ownership of the situation and did her due diligence to investigate and and get it resolved. She treated me with respect, made me feel special, and showed me that she cared about doing was right. I appreciate all she did. She is a valuable asset to the organization and is due the respect and recognition for doing fantastic job. I am sure the next person she deals will feel the same. I was my pleasure working with her and hope I will be able to again.
30 March 2026
Unprompted review
Reply from First Tech - Cornell Road
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
What a sweet surprise from Team member…
What a sweet surprise from Team member Leah at my tanasbourne branch. Thank you for remembering me and my new puppy.
6 February 2026
Unprompted review
Reply from First Tech - Cornell Road
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Great customer service
I was on the phone to figure out the atm fees and travel notification, Jose was extremely helpful and patient in sorting out al my questions.
30 March 2026
Unprompted review
Reply from First Tech - Cornell Road
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Velle from Cornell was really friendly
Velle from Cornell was really friendly, very approachable and easy to talk to. She was able to help me and my family with all our questions and banking.
24 March 2026
Unprompted review
Reply from First Tech - Cornell Road
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Jose Flores was great helped me with…
Jose Flores was great helped me with all the information I needed. He explained everything in detail. Had a really great experience.
20 March 2026
Unprompted review
Reply from First Tech - Cornell Road
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
My dispute on my online account charges…
My dispute on my online account charges were successfully taken cared of by Velle. I’m very happy and satisfied with the services she has done. I remain to be a loyal client of First Tech for many more years to come.
20 March 2026
Unprompted review
Reply from First Tech - Cornell Road
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Was able to get my accounts managed…
Was able to get my accounts managed correctly and upgrade to better solutions for future investments. Thank you to Queenie Phu for directing the path that fits my needs🙌
20 March 2026
Reply from First Tech - Cornell Road
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Leo was super helpful and understanding!
19 March 2026
Unprompted review
Reply from First Tech - Cornell Road
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Stellar Customer Service
I contacted First Tech for assistance with a fund transfer using the mobile app, Jose Flores with the Cornell Branch walked me through the process step by step. He was courteous, professional, thorough and helpful. I highly recommend calling customer service for help over using the online virtual assistant.
17 March 2026
Unprompted review
Reply from First Tech - Cornell Road
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Lorraine Caballero took really good…
Lorraine Caballero took really good care of us and I got extra lollipops and definitely helped us out a ton. Me and my bestie had no clue what we were doing until she helped us.
17 March 2026
Unprompted review
Reply from First Tech - Cornell Road
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Lorraine Caballero did a wonderful job…
Lorraine Caballero did a wonderful job helping us out, she is super kind and patient. She explained every question I had and was able to open an account for my daughter. Thank you for all that you do.
14 March 2026
Unprompted review
Reply from First Tech - Cornell Road
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Lydia was amazing and fast with my…
Lydia was amazing and fast with my experience as i was having issues depositing my check!
13 March 2026
Unprompted review
Reply from First Tech - Cornell Road
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Queenie Phu
Queenie Phu, was so very helpful in helping to stop payment on my credit card. She explained all of the options we could use and which would be best for our situation.
I love First Tech
10 March 2026
Unprompted review
Reply from First Tech - Cornell Road
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Easy and quick service
Easy and quick service. All questions answered. Janel was very helpful and friendly.
6 March 2026
Unprompted review
Reply from First Tech - Cornell Road
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Janell was very friendly & helpful
Janell was very friendly & helpful. She looked over our accounts & noticed we could benefit from an updated product & quickly did it. Glad we had her assisting us today.
4 March 2026
Unprompted review
Reply from First Tech - Cornell Road
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
I would like to give the customer…
I would like to give the customer service 5 Stars.
Especially Queeny Phu is very professional, kindly nice
and knowledge through out. Thank you so much for your helps and supported..
4 March 2026
Reply from First Tech - Cornell Road
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
always helpful and getting it done!
27 February 2026
Unprompted review
Reply from First Tech - Cornell Road
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Hashim Hunaidi is great!
Hashim Hunaidi has always been a reliable contact for all my questions regarding their premier banking program. He provides top-notch service, prompt assistance, and knowledge whenever I have questions. He's a great guy to work with!
27 February 2026
Unprompted review
Reply from First Tech - Cornell Road
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
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