Extensive choices to choose on the site with a superb variety of offers. Easy payment options and superfast delivery. The Ingersoll watch was higher than expectations all packaged neat and tidy and d... See more
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Review summary
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Always efficient with notifications, posting and safe packaging, always use a very reputable courier. I have purchased from First Class Watches. they established 2007 as a new company I purchased a wa... See more
I decided that I would like a lightweight (titanium) diver's automatic watch at a reasonable price. Also, I was looking for a dial with clear contrast that was easy to read in poor light conditions. T... See more
LONGINES Conquest Quartz (41mm) Black Dial / Stainless Steel Bracelet L37594586 Ordering was really straightforward, and the watch turned up in no TIME at all. I’m genuinely really pleased with i... See more
Company details
Information provided by various external sources
First Class Watches are fully brand authorised retailers of over 100 designer watch brands. We offer free first class delivery and a 30 day refund policy (extended during Christmas season) and you can make us an offer on most of our products. We take customer service very seriously so if there is anything we can do please don't hesitate to contact us! We have thousands of watches in stock for next day delivery from Maurice Lacroix, Raymond Weil, Junghans, Seiko, Citizen, Hugo Boss, Lacoste, Frederique Constant, Diesel, Casio, Rotary, and Calvin Klein as well as many more!
First Class Watches Details
Written by the company
- Authorised Watch Retailer
- We are an official retailer for all the brands on our website. This ensures your product is authentic and comes with the correct box as well as fully stamped (where applicable) and valid manufacturer guarantee.
- Free Delivery On All Orders
- We send all our orders insured and quick service as standard. Orders above £50 are sent with Royal Mail Tracked 24 (95% arrive next day) and orders below this are sent Royal Mail 48. Guaranteed next day delivery is also available for £3.95 and is included free of charge for all orders over £250. Express international delivery is available through the postal service or DHL at discounted rates.
- 30 Day Returns Policy (extended for Christmas gifts)
- We offer 30 days for you to return your item for refund or exchange. For Christmas we also extend our returns policy from October until January (terms apply, see website or contact us for details).
- Customer Service
- We pride ourselves on customer service. Reach us by phone, email and live chat.
Guaranteed authorised UK retailer with free UK delivery
100% authentic with official manufacturer's guarantee
As a high-street jeweller based in Kenilworth, Warwickshire we pride ourselves on providing high level customer service, genuine products and a great selection. Buy with confidence from an official UK retailer of more than 100 watch and jewellery brands.
Contact info
9 Warwick Road, CV8 1HD, Kenilworth, United Kingdom
- 01926 298499
- info@firstclasswatches.co.uk
- www.firstclasswatches.co.uk
4.9
Excellent
18K reviews
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Replied to 100% of negative reviews
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Outstanding service !!!
I recently purchased a new Seiko Marinemaster HBF001J1 from First Class Watches, and I couldn’t be happier with both the watch and the service I received.
A special thank you to Liam, who provided outstanding customer care throughout the entire process. He was knowledgeable, professional, and always happy to answer my questions, making the whole experience smooth and enjoyable. It’s refreshing to deal with someone who genuinely cares about their customers and goes the extra mile to ensure everything is perfect.
I wouldn’t hesitate to recommend First Class Watches to anyone looking for a quality timepiece backed by exceptional customer service.
14 July 2026
Unprompted review
Great service and fast delivery.
Great service and fast delivery.
Soon after I ordered my watch the price on the web site was reduced, I emailed fcw and even though id paid they refunded me the difference between what I paid and the new price on the Web site when they didn't have to. Excellent customer service 😁
3 July 2026
Amazing service and quick delivery!
2 July 2026
Good product and service… website easy…
Good product and service… website easy to navigate..providing good value
1 July 2026
Excellent as usual
Excellent as usual, very happy with my new watch, well packaged, delivered as soon as it was back in stock, very good comms too, highly recommended.
30 June 2026
I ordered a victorinox I.N.O.X from…
I ordered a victorinox I.N.O.X from first class watches and it was delivered the next day. I decided it wasn’t for me so needed to return it and exchange it for a different watch. The customer service was excellent! They helped me through the process of returning the watch and getting the new one sent out. The new one was a bit more expensive so they sent me a link which was nice and simple.
The new watch came very quickly (obviously had to wait for them to receive my return) and was cheaper than anywhere else. In addition to that it even came with an extra strap which are about £65 to buy separately.
I have no issues recommending first class watches and will definitely buy from them again in the future.
29 June 2026
Excellent communication and next day…
Excellent communication and next day delivery. No fuss and a fantastic price. I will definitely be ordering from First Class Watches again.
30 June 2026
Quick delivery and competitive pricing.
29 June 2026
Just what I wanted
Just what I wanted ! super fast delivery!!! very reliable seller! Varied choice as well
29 June 2026
Great selection and service
Great selection, and such an easy and accessible website makes for a great purchasing experience. Fast delivery too, with prompt email notifications keeping me informed of order progress. Have used before, and would of course use again - it’s great having such a knowledgable and professional service.
29 June 2026
Provide a great watch quickly and at a…
Provide a great watch quickly and at a fair price.
5 June 2026
Excellent service, very happy
Very nice watch, good discount as a 1st time buyer and free next day delivery just in time for my holiday. Perfect in every way.
25 June 2026
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