Firmstrong Bikes Reviews 

509
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

The sale. Tge ease of ordering. The prompt shipment. Packaged well. My husband easily put it together. The color is wonderful. The ride is sublime.

Rated 5 out of 5 stars

Really enjoying my Firmstrong Beach Cruiser. Initially bought it so I can use it on the beach at Siesta Key in Florida for the month we stay there in February/March. Now that I’m home back in Connecti... See more

Rated 1 out of 5 stars

After struggling with vague, undetailed assembly instructions, we have determined that the bike’s wheels are completely jacked up and wobbly. Therefore it is causing big problems in brake assembly. We... See more

Rated 5 out of 5 stars

We bought 2 Firmstrong bikes back in February just before the big COVID19 adventure began. We ride almost every day and they have been perfect! From order to shipping/receiving and assembly...all... See more

Company details

  1. Bicycle Store
  2. also in
  3. Sporting Goods Store

Information provided by various external sources

Our Beach Cruiser Bikes are designed in Hermosa Beach, CA, the mecca of cruiser bike riding. Bikes for men, women, and kids that blend style and functionality.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

509 reviews

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4.4

All reviews

(509)

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Rated 5 out of 5 stars

Awesome cruisers!

I ordered a Firmstrong Urban Deluxe for myself. I wanted something really comfortable that I could stretch out and enjoy the ride. It has a super smooth ride and always gets me there in comfort. I recommend this bike to anyone over six feet tall who wants to sit back and relax while cruising.

I also ordered a Bella Classic for my daughter. She our crew her first bike with training wheels and I wanted her to have a bike she would enjoy. We Crusoe the neighborhood together in style!

9 November 2020
Unprompted review
Rated 1 out of 5 stars

Still have not rcvd bike ordered April 2020

I ordered and paid for a bike in April 2020. I understand delays due to Covid but, this is unacceptable. The last communication we have rcvd was in June. This company has had our funds this entire time. We have no clue when we will receive the bike.

3 November 2020
Unprompted review
Rated 5 out of 5 stars

Love our Cruisers!

My husband and I traded in our mountain bikes for these two beach cruisers since we love to ride at the beach and they have been great bikes and we get so many compliments on them. I love that we have 3 gears as well to help with the occasional hills! Got a cute basket and bell as well! I would highly recommend them!

2 November 2020
Unprompted review
Rated 5 out of 5 stars

Loved having my Beach Bike through the…

Loved having my Beach Bike through the COVID season- gave me a chance to get out and keep moving! My bike was incredibly well-made and easy to assemble… It took me less than an hour to put it together and I was riding in no time. I highly recommend purchasing as well as utilizing customer service for your support as you put your bike together. They are excellent in helping you achieve success!

2 November 2020
Unprompted review
Rated 5 out of 5 stars

We bought 2 bikes

We bought 2 bikes, for me and my wife. Very nice bikes and fast shipment. We ride them every afternoon around our neighborhood. Would recommend to friends and family.

1 November 2020
Unprompted review
Rated 2 out of 5 stars

Covid Bike

I ordered my bike in mid April when it was in stock. I received and email about a week later saying it was about to ship. Unfortunately it didn’t ship until mid August. I was told my bike was no longer in stock and due to Covid it was delayed. Could not get an answer as to when it would actually be available. I was annoyed because I paid for something that was “in stock” but later told it wasn’t. After much back and forth, the bike was shipped and fortunately it’s a great bike. Just wish we had it sooner.

27 October 2020
Unprompted review
Rated 5 out of 5 stars

Ordered a Mens Chief 3 speed in grey…

Ordered a Mens Chief 3 speed in grey and black on Saturday 10/17, it arrived on a Wednesday 10/21, granted I live within a 1 day shipping area. I used to own a Bruiser which I loved, and after a few years decided to get back into riding. I bought online and afterwards read a few reviews about shipping taking forever and poor customer service, so I was skeptical... Fortunately I didn't have any of these issues. I've had great experiences with their products in the past and am excited for the years to come with this new bike.

21 October 2020
Unprompted review
Rated 3 out of 5 stars

There aren't any instructions in the…

There aren't any instructions in the box. Its mostly straightforward to assemble until you get to the part of adding the fenders. Then there is a box of bolts with no instructions. No PDF online to download, can sort of find videos of assembly but not of the specific bike, just on how to assemble the men's bike.

21 October 2020
Unprompted review
Rated 5 out of 5 stars

Really enjoying my Firmstrong Beach…

Really enjoying my Firmstrong Beach Cruiser. Initially bought it so I can use it on the beach at Siesta Key in Florida for the month we stay there in February/March. Now that I’m home back in Connecticut, I find myself finding trails(pavement) in my immediate area that I ride quite often. It’s low maintenance , and suits all my needs to relax and exercise . Thanks so much for the great deal!

19 October 2020
Unprompted review
Rated 5 out of 5 stars

We are now the owners of Four (4)…

We are now the owners of Four (4) Firmstrong Bikes which we bought for our Shore home here in New Jersey. We could not be happier with the quality and customer service from Firmstrong. They are everything that we expected and more. Delivery was without a hitch and assembly was easy each time. Thank you for providing a first class bike for people like us!

The Stow Family

14 October 2020
Unprompted review
Rated 5 out of 5 stars

Great bike

Great bike! Gift for my wife and she LOVES it. They did send the incorrect model first (1 speed vs. 7 speed) but immediately send the correct bike! Easy to work with and really great customer service.

14 October 2020
Unprompted review
Rated 5 out of 5 stars

We are very happy with the bike we…

We are very happy with the bike we purchased for our daughter. It is lightweight and well constructed. And the color was perfect! Customer service was very helpful when we had questions as well. Thank you for creating a great product at a great price!

14 October 2020
Unprompted review
Rated 5 out of 5 stars

Excellent bike at the best price…

Excellent bike at the best price around, and I did a lot of research. This was a gift for my husband who is a large man and is tough on things. I had nothing to worry about. He rides every morning and is very comfortable on his bike. Very easy to assemble!

14 October 2020
Unprompted review

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