Fireside Chimney Supply Reviews 1,216

EXCELLENT customer service. Highest quality product. Strongly recommend.

I gave them dimensions and said what I wanted and needed. They came through brilliantly!! Was perfect. Very happy with quality and look. Customer loves their new cap.

great product at a good price with excellent communication. They were even delivered promptly. A pleasure to do business with.

Everything was great, I received my cap on time, and once the weather cooperated I was able to install it. It fit perfectly. The only issue I had was that they got my name wrong on the order. They mixed up my email address with my name. I got it straightened out before the delivery.

Less than one week to get our special order.

The ordering process was very simple and the product arrived on time with no issues at all.

Easy to identify on Internet. Fast delivery. Thank you.

had a issue with the 6 in pipe connector that came with kit. Called fireside and they sent the correct piece after verifying which stove i had. Replacement part was shipped with expedited shipping. I will definitely be using fireside for any wood burning stove needs.

Immediate response to an urgent situation! The team at Fireside is very responsive, professional and courteous. They delivered on our request right away. We would definitely recommend them!

Great customer service and speedy delivery.

I was very impressed by the way the product was packaged for shipping and it arrived ahead of schedule 👍

I recently purchased the FIREFLEX chimney liner from Fireside Chimney Supply, and I couldn't be more satisfied with my experience. The fact that their products are all made in the USA using premium stainless steel caught my attention, and their commitment to quality craftsmanship is evident in the durability of the liner.

What impressed me the most was the free shipping offer and the prompt delivery within 1-2 days of placing the order. The customer service team was extremely helpful, providing detailed installation instructions and offering free phone consultations to ensure the success of my chimney lining project.

I also appreciate the lifetime transferable warranty that comes with Fireside Chimney Supply products, reflecting their confidence in the durability and reliability of their materials. Overall, I highly recommend Fireside Chimney Supply for anyone looking for high-quality chimney supplies and excellent customer service.

Bill was very helpful over the phone. Talked me through the whole installation process and figured out exactly what I needed with my current setup. Liner arrived super fast and was able to install before the next snowstorm!

Super easy to install. Very fast shipping. I’ve only been using the flex flue liner for one week, but it seems like it will be just fine. My wood stove has been hot the whole time.

Staff very knowledgeable and made suggestions for what I needed.

Ordered my kit and received it the next day! Fast and very helpful over the phone

Shipping was slow,,, took to long, the topper arrived with a small dent but I am still going to use it.

Helpful staff. I explained who I was in need of and got just the right parts to safely complete my install