Great delivery time and advice
Quality: 4
Value for money: 5
Sold by Fireplace World
The information on this page is based solely on product reviews written by customers of Fireplace World via Trustpilot.
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Existing knob broke when dial was turned too hard. Ordered a replacement. Speedy delivery Perfect fit etc.
Quality: 5
Value for money: 5
Great little product and very easy to install, highly satisfied
Quality: 5
Value for money: 5
Used once and as turned snapped
Quality: 1
Value for money: 1
Reply from Fireplace World
Dear customer, We would like to apologise for the issue faced and for any inconvenience caused. I can see our support team has been in contact and they have added a replacement to your order which will be delivered via next working day delivery.
Kind regards, Fireplace World.
Looks good quality but the compound it’s made out of is very brittle switch was on fire for a fortnight it broke but fireplace world were grate on contacting them they sent out a replacement.
Quality: 4
Value for money: 5
Fantastic service and quality
Quality: 5
Value for money: 5
The moulding looks fine but no strengthening ring around the D connection. Price was OK but postage for a Jiffy bag was extortionate.
Quality: 3
Value for money: 1
Reply from Fireplace World
Dear customer,
I'm very sorry that you are not 100% happy with your purchase. Please let us know if there is anything we can do to help.
Kind Regards,
Fireplace World
it was as describe and dispatched quickly...
Quality: 5
Value for money: 5
Product as described, good customer service. Delivery expensive for a very lightweight plastic knob and 4 day delivery timescale
Quality: 5
Value for money: 5