Fireplacebydesign Reviews 5

How do you successfully achieve having a fireplace and fire fitted that from the visit to a beautiful showroom to that finished focal point in your living room ,question your self no more please believe us when we say look no further this company delivers on every level of your expectations and an outcome that comes second to none. A truly beautiful experience with a team of very professional,knowledgeable,understanding and really lovely people.thank you for the privilege to have had the experience of achieving the most stunning fire place that is perfect in every way.Thank you Chris your approach on entering the showroom was inviting with no pressure at all your abundance of knowledge was reassuring.Thank you Shaun the surveyor every aspect of the installation was explained in detail to have given us the assurance of a professional outcome thank you Duncan and Mark our installers we can only say that you two were complete warriors!.On the hottest day of the year these guys never wavered,the shear dedication the amount of heavy work involved can only be applauded such lovely guys to have had in our home polite caring and left the place spotless.Our fireplace is a credit to your professional workmanship we are absolutely in awe of our fire we love it so much thank you to every one of you from Mr.and Mrs.True Burbage

Purchased a replacement fire place with fireplacebydesign.co.uk, I have nothing but positive comments regarding the installation. The fitters were very friendly and extremely professional in regard to the installation.
The chimney opening needed to be opened up to fit the new larger fire which required some messy brick removal and a lot of angled work to the concrete plinth to allow a good extraction draw of the smoke.
Once the work was completed the area was left clean and tidy.
I would highly recommend this company if you are thinking of having a new fireplace.

This is our 2nd purchase from Fireplace by design. Chris was really helpful in designing a floating fireplace just as we wanted for our family room. He was very patient when we called a few times with queries.
The fitting guys were amazing - friendly, professional and nothing was too much trouble.
The finished result has transformed our room. We can't recommend this company enough. True quality!

We received fantastic service from start to finish from Fire Place by design. We were undergoing a huge house renovation and our initial stove installer unfortunately was unable to complete the works. Due to massive time constraints we found ourselves in a predicament we went into fire place by design to see if they could help. After a 10 minute conversation we felt completely at ease they were able to recommend an installer, they prioritised getting our harths made and turned a stressful situation into an enjoyable one. 10/10 for customer service, price and experience

After walking into Fireplace By Design I was amazed at the large range of fires, surrounds & mantlepieces available & to be honest a little confused. Chris was very knowledgeable, made great suggestions & guided me through the process. Nothing was too much trouble even when I changed my mind. All of his team are helpful, polite & professional. I am absolutely over the moon with my new fire & suite & have received many fabulous comments about it. I would not hesitate in recommending Chris, customer service as it should be. Well done to all & thank you.