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We take pride in delivering top-quality products along with personalized support. This commitment sets us apart from the competition. Regardless of the size or specific needs of your department, we can provide solutions. Our goal is to keep your team equipped, safe, and prepared for any emergency. Our dedication to the fire and emergency vehicle industry drives us. We aim to be your trusted partner in providing the best resources and support for your fire department. Your safety and success remain our top priorities
307 Twin Springs Court, 17557, New Holland, United States
I picked fire line because they had the equipment I needed in stock. Their price including the shipping cost was considerably lower than the competitor who did not have the item in stock. I received an email within 15 minutes of making my online purchase that said the item will ship today. I am extremely satisfied. Thanks Fire Line!
Reply from Fire Line Equipment
Thank you for your business!
Reply from Fire Line Equipment
Thank you for your business!
Reply from Fire Line Equipment
Thank you for your business!
Fast and rapid response for a needed part. Thank you!
Reply from Fire Line Equipment
Thank you for your business!
The products arrived in a timely manner. That mean alot to me.
Reply from Fire Line Equipment
Thank you for your business!
Reply from Fire Line Equipment
Thank you for your business Charles!
Reply from Fire Line Equipment
Michael - Thank you for your feedback and, most importantly, for choosing to do business with us. We genuinely appreciate your trust and support. Your input helps us improve and ensures we can continue providing the best possible service. We look forward to serving you again in the future!
Still waiting on an order I purchased almost 2 weeks ago.. if you don't the stock the item don't sell it.
Reply from Fire Line Equipment
Thank you for your feedback, and we sincerely apologize for the delay in your shipment. We understand how frustrating this can be and are actively working with Whelen to track your order. Most Whelen products are drop shipped directly from the manufacturer. We truly appreciate your patience and understanding and will have a further update for you today.
1/14/2025 - Great speaking with you on the phone today. Just followed up with an email that includes your tracking number for your complete order. Again, we apologize for the delay and appreciate your patience and business.
Reply from Fire Line Equipment
Thank you so much for taking the time to share your review! We truly value and appreciate your business and are thrilled to hear about your experience. Your support means the world to us, and we’re committed to continuing to provide the excellent service that our customers deserve.
If there’s anything more we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!
You will not find better people to do business with, especially the parts department they are outstanding!
Reply from Fire Line Equipment
Thank you for your business Dan!
Shopping online here for what you need is very easy and straight forward...
Reply from Fire Line Equipment
Thank you for your business 🔥🔥
SHipped and recieved exactly what was ordered.
Reply from Fire Line Equipment
Thank you for your business!
After two different orders to find a light with a bracket attached, which were processed and came quickly, I was simply blown off and told it doesn't come that way, "tape or no tape" only options, picture online shows a mounting bracket
After being contacted by the owner, he took the time out to review my issue, take responsibility and offered a fair solution, so I am updating my review to reflect that,
Reply from Fire Line Equipment
Hi Marko, thanks for taking the time to let us know about your experience! Someone from our team will be in contact with you within 24 hours to assist you with mounting options for the Luma Bar.
12/18/2024 - Mark - thank you for your reply to our email. As stated in our email to you, we shipped you the wrong light. We would be happy to either issue you a refund or exchange the light for the correct one. Please call us 1-877-346-1373 so that we know what direction you would like to go.
The company communicated very well. They reach out quickly with any questions to insure that your order id fulfilled quickly and accurately. The customer service when speaking with them is always pleasant. This company is exactly what most people wish to deal with on a regular basis. I will continue to use this company for any of my needs in these parts.
Reply from Fire Line Equipment
Thank you for your business Stacci!
Reply from Fire Line Equipment
Thank you for your business!
Reply from Fire Line Equipment
Thank you for your business!
The service provided was excellent. I was informed of all repairs done and needed. I would recommend this service to anyone who needs it.
Reply from Fire Line Equipment
Thank you for your business!
You have been very helpful with parts through the years and look forward to doing business with you in the future.
Reply from Fire Line Equipment
Thanks Jim!
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