Fine Art America Reviews 

Can't even set up an account as it refuses to send sms. Tried on multiple browsers, 2 different machines, 2 different phone numbers. Useless.

This company has some lovely cards. I chose ones that I thought would work well for my husband's birthday, for our anniversary and for Valentine's Day. People buy cards online, I think, because the cards at their local CVS are crummy. I wish people who sell cards online, even blank ones, had that in mind, and offered cards that would work well for occasions when people usually give cards. This company has more cards of that type than most, though they could have even more. The cards arrived quickly, and the words I wanted printed inside the cards were nicely presented.

I was really impressed by the quality of the product produced by your company from my own artwork.

DO NOT ORDER from them.

I ordered a print that came with a DIRTY + FAULTY canvas. Had to email multiple images to prove it. They argued that the image was fine -- NEVER said the image was problematic....They THREATENED that IF I wrote another email (I've written a total of three via back-and-forth w/a specific customer service agent without issue), they would BLOCK me. WTF?

This was to be a wedding gift and they F'D up but THREATEN me, telling me that not only will I be blocked but that the REFUND is a ONE-TIME LIMITED OFFER.

These people are OUT of THEIR MINDS.

Product and price.

Fine Art America has a vast and varied, if not unlimit-ed, repository of artworks which is a real boon for people who have neither access nor financial means to buy original works at galleries. Furthermore, the reproductions FAA produces are typically flawless and a joy to have hanging in my home.

I ordered a framed print to go over my bed. The order was accepted and said it would ship the following week. Two weeks after that I emailed to check on the status as it was 16 days later than the ship date, and it still showed "processing". It took until the following week to find out that the European production team said the mat was too big - but the mat size was allowed on the ordering site and was much smaller than what Google says the max mat size in in Europe. When I asked what the maximum mat size they could make, they said 48". The size I ordered was 47.5"...so when I asked again what the maximum size was since I was less than the max, I was just told they would refund my money. This was done promptly. Be aware that if you buy from Europe on your bank card, you WILL be charged foreign transaction fees, so know they do not have a European clearing house. Only American. So, even though the picture was perfect, they could not make it. But I only know that because I inquired where the shipment was.

The colors are true to the picture; the paper quality is high; arrived on time in extremely sturdy packaging.

I've bought from this site many times. Everything has been the highest quality. Shipping is fast and everything is well packed. I love my recent purchase of a Martin Amis book print. I didn't buy this one framed, but I have before and the frame was excellent quality. Overall a great site.

Tried to order one greetings card. Clicked to order by PayPal and price including p&p leapt to nearly £80. Something cockeyed somewhere. Avoid!!!

I ordered a framed art print. When I took it out of the box I discovered a large chip out of the top of the frame near the top of the print. The glass was not broken and no fragments of the frame were in the box. So they used a damaged frame and changed me full price for it. No one from Fine Art America will respond.

Fine Arts America delivered a poster with blurred images. Upon my complaint, they said they would investigate and get back , but despite my repeated queries, they never did. Once I returned the poster, they refunded my original payment, but of course I paid the $10 return shipping. What a waste of time and money for such shoddy service.

This artist captured the excitement I feel every time I pass this sign. I could literally stare at this picture for hours because it transforms me back to such a happy time! The canvas is stunning and made with great quality. I had to contact them about my shipment and they were very prompt to respond to me. Overall, I am very satisfied!

I was trying to order a product and kept trying to get the 20% coupon for being a first-time buyer. I tried more than 10 times, over 3 days. Never got anyone to respond. Just check the Better Business Bureau—they have a BBB Rating of F.

I had to send the art back for personal reasons. The art was quality work. The problem came in the customer support. It took two months to finally get the full refund. I did get it however. Thank you Fine Art America. Make sure you dot all your "I's" and cross all your "T's" in the return process. Keep a log of everything and a paper trail. This will help. Always get a RMA for each picture sent back even if it was one order. This will save you time and headaches. But remember, I did get a full refund.

BAIT AND SWITCH COMPANY. Offers discount at checkout then when discount is not applied will not adjust price. Rude and dismissive customer service.

Impressed with Fine Arts America’s products. Item ordered came just as advertised.

I recently saw a review:
Very poor customer service
I was advised shipping would take 2 -3 business days. In fact it was over two weeks before my framed print was shipped. Despite numerous emails I could not generate a response to my enquiries as to why my print was delayed. This was a birthday present for a close friend - the date was missed! Do not place an order unless you are willing to tolerate false shipping promises. Very disappointed.

This is exactly what I am going through now!!!
I ordered a jigsaw puzzle. A birthday gift for a family member. I placed the order on January 27th with shipment 3-4 business days. It is now Friday February 13th and my order still has not been shipped!!!!
I have sent numerous emails. No reason given for the delay.
I tried to cancel my order but was told I can't because the item is about to be sent out. I asked what time frame does about to be sent meant. No reply.

Please do not give this company your business.