Finder Reviews 

368
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 127 reviews, reviewers had a great experience with this company. Customers consistently find the platform, whether app or website, to be user-friendly, easy to navigate, and highly helpful for comparing various financial products and services. Many appreciate the clear, comprehensive information provided, making decision-making straightforward and saving time. People frequently highlight the abundance of deals, promotions, and cash bonuses available, helping them find financially rewarding opportunities. However, some customers also noted issues with promotions, where promised gift cards or rewards were not received, or they were deemed ineligible.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, with many finding the platform easy to use and... See more

Website

Customers had positive experiences with the website, finding it easy to navigate and recommending it for its... See more

Service

Customers consistently note positive experiences with service, describing it as excellent, fast, and... See more

Application

Consumers find the app to be positive, with many new users expressing satisfaction upon discovering it.... See more

Product

Users describe positive interactions with the product, highlighting the platform as a great resource for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Company Barclays has always been one I feel I can trust and if necessary communicate in simple terms. Been with them for 20 yrs ( estimate) and have had no issues where they weren't sorted very quick.... See more

Rated 4 out of 5 stars

So far, its great! Lots of deals and promos for financial products that can earn you some extra money. Wouldn't you love it if you were to open an account somewhere, earn rewards from Finder and you... See more

Company replied


Company details

  1. Money & Insurance

Written by the company

We understand that making everyday life decisions such as finding a credit card, buying a home and getting insurance can be daunting. That’s why we’re here. Our goal is to help you navigate those complex decisions by making them less of a chore (and hopefully less of a bore, too!).


Contact info

4.0

Great

TrustScore 4 out of 5

368 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(368)

135 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

Good service

9 January 2025
Unprompted review
Finder logo

Reply from Finder

Hi Marc,

Thank you for taking the time to give us a positive review. It's inspiring to hear you appreciated our service. Feel free to use Finder anytime to compare financial products and services. If you ever need any assistance or have questions, we're here to help.

Sincerely,
Anndy at Finder

Rated 5 out of 5 stars

Super easy to navigate I'm fine loans…

Super easy to navigate and find loans that are right for me it's easy to understand and it's fast thank you

21 December 2024
Unprompted review
Finder logo

Reply from Finder

Hi there,

We're thrilled to hear that you're finding the Finder platform useful! We're here to help Canadians find the right loans, offers, and other useful financial information. Thank you for being a part of the Finder community,

Sincerely,
Astrid at Finder

Rated 5 out of 5 stars

Finder has directed me in the right…

Finder has directed me in the right direction regarding finding companies that have integrity.

17 December 2024
Unprompted review
Finder logo

Reply from Finder

Hi there,

We're glad to hear that your enjoying the Finder platform! We aim to present the most up-to-date and transparent information to help people make better, more informed financial decisions. Thank you for being part of the Finder community!

Sincerely,
Astrid at Finder

Rated 5 out of 5 stars

The most amazing loan search engine

What made my experience great is that it has alot of options it's easy to navigate makes it easy to refer it

14 December 2024
Unprompted review
Finder logo

Reply from Finder

Hi there,

We're glad to hear that you're enjoying the Finder platform! We aim to present the most up-to-date and transparent information to help people make better, more informed financial decisions. Thank you for being part of the Finder community!

Sincerely,
Astrid at Finder

Rated 3 out of 5 stars

Good open l web page ..

Good open l web page ... need contact detail...

11 December 2024
Unprompted review
Finder logo

Reply from Finder

Hi Francois,

We appreciate your review! We're glad you found our website useful. If you're looking for contact details, you can find them here https://www.finder.com/contact-us. Feel free to reach out to our support team for any assistance.

Let us know if there's anything else we can help with!

Sincerely,
Finder team

Rated 5 out of 5 stars

Finder is a God send

I just recently had to close one of my cards, due to fradulant charges.
And I tried to replace it myself, applying to multiple places online. I did not get approved, because I have an outstanding bill to a cell contract, I have been not been able to pay it, being a single mom of three, I would rather buy food, diapers and essentials, as I am not working.
After spending so many hours applying for a credit card after credit card, to no avail, I was about to give up, when I ran into the Finder site.
I was asked to answer a few questions and wait patiently for Finder to find suitable branches that took people with a not so good credit.
And when it was done, not even a minute later, I saw a bunch of places that would take me as a client, I did apply to those branches, just not for the right cards.
The first one I applied for, took me right away, I'm just waiting for my card to come in now, and that card will help build up my less than perfect credit.
Thank you Finder, you were a God send!

21 November 2024
Unprompted review
Finder logo

Reply from Finder

Hi Eva,

We're happy to hear that you're finding our platform useful! Our goal is to help you navigate the world of personal finance with ease, whether that's finding the perfect credit card or accessing exclusive rewards to earn some extra cash.

Thank you for being a part of the Finder community!

Sincerely,
Astrid at Finder

Rated 5 out of 5 stars

Finder.com

Finder.com: Peace of Mind with Credit Monitoring

I've been using Finder.com's credit monitoring service for over a year now, and I'm so glad I did. The app is easy to use and provides regular updates on my credit file. Every time I receive an email alert, I feel a sense of relief knowing that my credit score hasn't changed. It's like having an extra layer of protection for my financial health.
I especially appreciate the detailed reports that break down my credit score and provide tips on how to improve it. This has helped me make informed decisions about my finances and take steps to maintain a strong credit history.
I highly recommend Finder.com's credit monitoring service to anyone who wants to keep an eye on their credit file and protect themselves from identity theft.

22 November 2023
Unprompted review
Finder logo

Reply from Finder

Hi Steph,

We're happy to hear that you're finding our platform helpful and easy to use! Our goal is to help you navigate the world of personal finance with ease. Thank you for being a part of the Finder community!

Sincerely,
Astrid at Finder

Rated 1 out of 5 stars

Every loan company I have attempted…

Every loan company I have attempted that say that they are viewing credit differently than most others and they have ability to approve for poor credit have never done so in my experience and waste time of those of us in the lower rung of society by getting hopes up just to bulldoze it away as end result. Typical and insulting I would say.

18 November 2024
Unprompted review
Rated 5 out of 5 stars

Clean crisp text.

13 November 2024
Unprompted review
Finder logo

Reply from Finder

Hi William,

Thank you so much for your fantastic 5-star rating of Finder! We truly appreciate your support and are thrilled to hear that you’re enjoying our service. Your feedback motivates us to continue providing the best experience possible.

If you ever need assistance with comparing your options, feel free to reach out—Finder is always here to support you. We can't wait to welcome you back to Finder.com soon!



Sincerely,
May at Finder

Rated 5 out of 5 stars

Great compasison site for Australians.

There is a lot of useful comparison info for Australians.

15 November 2024
Unprompted review
Finder logo

Reply from Finder

Hi Alex,

Thank you for your wonderful review! We’re thrilled to hear that you found our comparison information helpful. We’re committed to providing timely and reliable resources to assist with financial decisions, and your feedback truly means a lot to us. Don't hesitate to reach out if you have any questions or concerns.

Sincerely,
Anndy at Finder

Rated 5 out of 5 stars

Wh what makes your experience great so afford what is your PIN size to Pinterestat makes your experience great that…

What makes your experience great that it is a credit builder in everywhere that you are you can use your credit builder or where it consumed to use your credit builder it's as interesting what is provide and what is previous subscription of subscribe to your answer of transfer credit builder or answer to transcriptions in the belief of answer review and answer more about the guideline of your opportunity some more interest of what is it that you're increased management show on your credit builder trustpilt I have an interest of idea to something meeting me or meeting you in the production of increment of your reply

14 November 2024
Unprompted review
Rated 5 out of 5 stars

Such a great tool

Such a great tool. Easy to use and exactly what I needed !

12 November 2024
Unprompted review
Finder logo

Reply from Finder

Hi M.F.,

Thank you for your wonderful review! We're thrilled to hear that your experience with Finder was seamless and that we were able to meet your needs. Your feedback is incredibly valuable to us. If you ever need assistance in the future, we're always here to help.

Sincerely,
Anndy at Finder

Rated 5 out of 5 stars

Great experience

Great experience . Perfectly informative.

9 November 2024
Unprompted review
Finder logo

Reply from Finder

Hi Soheil,

Thanks for the high praise! We're thrilled to hear that you're finding the Finder platform so informative!

Sincerely,
Astrid at Finder

Rated 3 out of 5 stars

I found finer helpful

9 November 2024
Unprompted review
Finder logo

Reply from Finder

Hi Desirae,

Thank you for your feedback! We're delighted to hear that you found Finder helpful. If there's anything else we can assist you with or if you have any suggestions for improving our website, we'd love to hear from you.

Sincerely,
Anndy at Finder

Rated 5 out of 5 stars

Finder has been incredibly helpful to…

Finder has been incredibly helpful to me.
This is a great website that I would suggest to anyone.

28 October 2024
Unprompted review
Finder logo

Reply from Finder

Hi there,

Thanks for the high praise! We're thrilled to hear that you're finding the Finder platform so helpful!

Sincerely,
Astrid at Finder

Rated 2 out of 5 stars

Wanted to ask a question about a recent…

Wanted to ask a question about a recent experience I had with the company but ended up waiting for days for an answer, waited and waited I finally gave up I don't think I will use their services ever again, wasn't impressed for a first time user not cool guys, so sorry this had to happen by ad a lot of faith in your buisness

7 October 2024
Unprompted review
Finder logo

Reply from Finder

Hi Marilyn,

Thanks for taking the time to share your review. We're really sorry to hear about your experience and that you didn’t receive the timely support you deserved. That’s not the level of service we aim to provide for our valued users.

We truly appreciate your feedback and would love the opportunity to make things right. If you're open to it, please reach out to us at help-ca@finder.com, and we’ll do our best to assist you as soon as possible.

Again, we apologize for the inconvenience and appreciate your support.

Sincerely,
Anndy at Finder

Rated 5 out of 5 stars

Evrything its perfect recomeded for…

Evrything its perfect recomeded for evrybody for Famyly for children Evrything its perfect thank you Trust Pilot I trust you keep like this..⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

26 September 2024
Unprompted review
Finder logo

Reply from Finder

Thank you so much for your glowing review, Viorel!

We're thrilled to hear that you find everything perfect and that our service is recommended for families and children. Your trust in us means a lot, and we appreciate your support on Finder. We look forward to continuing to provide you with excellent experiences to help you make an informed decision. Can't wait to see you visiting Finder again soon!


Sincerely,
May at Finder

Rated 4 out of 5 stars

I like dealing with Monument

I like dealing with Monument, good customer service.

12 September 2024
Unprompted review
Finder logo

Reply from Finder

Hi Eamon,

Thank you for your positive review! We're pleased to hear you found a financial product that suits your needs. Our goal is to make comparing financial products easy and hassle-free, so don’t hesitate to use Finder again whenever you need.

Sincerely,
Anndy at Finder

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