Very quick delivery. Was nervous about trying a cheaper brand, but as it was for me not a client, I risked it and the product is fine. Easy to work with. My only small complaint ( not related to your... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have used Filler World for five plus years. They have a straightforward ordering and delivery system. I`ve never had a problem with any of my orders. I had a query one time and I got a useful, quick... See more
Company replied
Just had my third (3) annual injection in my right knee, and my first injection in my Left knee both of which have been diagnosed with Osteoarthritis. Had X-Rays taken, Left knee shows current Osteo... See more
Company replied
Prompt customer service. Refund issued without any delays. I was just too busy for deliveries. I would and will definitely be using them again.
Company replied
Company details
Written by the company
Filler World are a trusted supplier of leading brand products used for beauty enhancement and medical treatments including dermal fillers and toxins.
Contact info
Landchard House, Victoria Street, West Bromwich, B70 8HY, Birmingham, United Kingdom
- 0121 272 1885
- info@fillerworld.com
- www.fillerworld.com
4.7
Excellent
588 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
An excellent and fast service with…
An excellent and fast service with fabulous products x
25 July 2025
Reply from Filler World
Hey Jacqueline,
We are super pleased to hear you you love our products and our speedy delivery service.
Your custom is always appreciated 😊
Kind regards
-fillerworld
Reply from Filler World
Hi there Sarah,
Thank you for your feedback.
Our FREE UK shipping is only applied when you spend £100 on our website, you order is £80.39 so free shipping is not applicable on this order. I have also popped you an email in regards to this.
Kind regards
-fillerworld
Great selection and fast delivery
16 July 2025
Reply from Filler World
Hi Lorraine,
Thank you for taking time out of your day to provide us with a lovely 5* review.
We are so pleased to hear you love our variety of products and our speedy delivery. Your custom is always appreciated!
Kind regards
-fillerworld
Took 1 week to send out my order
Took 1 week to send out my order! Emailed got no reply, emailed again no reply.
Normally they are quick but this time awful. Took 9 days to get my order with no communication.
Will not be using again.
23 July 2025
Reply from Filler World
Hi there Becky,
Thank you for your feedback.
I can see that your order was placed on July the 16th and your order was dispatched from us on July 23rd, your order was a pre-order at the time of your order and our website states pre orders are shipped within 7-14 working days. I have tracked this and I can see your order has been delivered on 24th July (next day service).
I have searched our system and we have no emails from you otherwise we would have been happy to reach out and help you with your order.
I have sent you an email in regards to this.
Kind regards
-fillerworld
Customer since 2017, very happy
I've been ordering from fillerworld since 2017, good customer service and fast delivery.
23 February 2025
Unprompted review
Reply from Filler World
Hi there,
Thank you so much for your lovely review.
We always love to hear feedback with our original customers. We are so pleased to have provided you with your goods over the past 8 years and even better that you are happy with the customer service & the speedy delivery we offer.
Your custom is always appreciated 😊
Kind regards
-fillerworld
Great experience
Great experience. high quality products, Communication was smooth and professional.
14 July 2025
Reply from Filler World
Good afternoon Khalid,
Thank you for taking time out of your day to provide us with 5* review. Your custom is always appreciated 😊
Our team will always ensure smooth communication every single time as we want our customers to feel effortless transactions but if support is required, we always ensure the customer is satisfied!
We look forward to shipping another order for you soon.
Kind regards
-fillerworld
Reply from Filler World
Hi Micha,
Thank you so much for your lovely feedback and providing us with a 5* review - We are super pleased to hear you enjoy our products, delivery and of course our customer service 😊 - Your custom is always appreciated!
Kind regards
-fillerworld
Reply from Filler World
Hi Lorraine,
Super pleased to hear you love our new and improved website - that was exactly our aim to ensure customers had a quick and pleasurable experience whilst shopping on our platform. We work very closely with our couriers to ensure the delivery process is quick and effortless for our customers. We very much appreciate your kind feedback, thank you 😊
Kind regards,
-fillerworld
I always been very happy an grateful…
I always been very happy an grateful from you,it as bee little I’m using you product ,very efficient in overall,
Thank you,regard
M,Gomez
30 June 2025
Reply from Filler World
Hi there Matrona,
Thank you for your lovely review today!! We are super pleased to hear you are happy with the service provided and our fantastic products we supply here at fillerworld.
Your custom is always appreciated and we love to hear your experiences with us.
Kind regards
-fillerworld
The company was very good
The company was very good in getting back to me when I hadn't received my order. It was a mistake from the postal store on our side. But the company was very prompt in replying.
20 June 2025
Reply from Filler World
Hi Krystle,
Thank you for such a lovely, kind review! We are pleased our customer service team was able to help and advise you further and help locate your goods - ensuring our customers feel supported throughout the ordering process right through to delivery is very important to us here at fillerworld. Your custom is always appreciated and we thank you for supporting us.
Kind regards
-fillerworld
Brilliant service
Brilliant service, quick and easy to order. Arrived in a couple of days. Shame that there never seems to be offers on Juvederm though.
26 June 2025
Reply from Filler World
Hi there Valerie,
Thank you very much for taking time out of your day to reward us with a lovely 5* review - we are pleased you have received the goods quickly and efficiently, we work closely with our couriers to ensure speedy services! Our brand new website was designed for exactly that purpose "quick and effortless" for our customers.
We note your comment regarding the sale of Juvederm, we regularly change our sales each month and we have had Juvederm on sale a few times in the past. Our customers also have the option to purchase wholesale (bulk buy) our dermal fillers which means huge savings on each box - Feel free to email into us and we can discuss discounted wholesale prices with you. Alternatively, keep an eye on the website as we do regularly switch up our SALE products each month - your feedback is always appreciated! ✨
Email: info@fillerworld.com (To discuss wholesale options)
Kind regards
-fillerworld
Reply from Filler World
Hi there Fabiola,
I have investigated your order and I can see your order has been part shipped on two occasions, your first part of the order was shipped on 9th May and the second part of your order was shipped out on 17th June. I have sent you an email with both of your tracking numbers.
All of your items from this particular order has been fulfilled and this order is complete with nothing outstanding.
Kind regards
-fillerworld
Reply from Filler World
Hi Mimm,
Thank you for your 5* review. I can indeed confirm all of our goods are 100% genuine and authentic - we only source authentic products through lawful and reputable suppliers.
We are so pleased you are happy with the quick service we supply - we work very closely with the couriers to ensure a smooth transaction every time.
Your custom is always appreciated!
Kind regards
-fillerworld
Never received order
13 June 2025
Reply from Filler World
Hi Ross,
Thank you for your feedback above. I have investigated your order number and I can see the goods were dispatched from us on 13th June and they are showing as delivered on Wednesday 18th June 2025 at 11:44 to the Post Office which we can see has been collected and signed for by yourself on the same day - I have sent you an email with further tracking information of the delivery address which matches your billing and shipping address.
For future reference when chasing an order please reach our to our customer service team who are super friendly and helpful and can help you locate your deliveries 😊 We would always prefer to help you via call or email rather than Trust Pilot as email should always be first point of contact, reach out to us we would be happy to help.
Thank you for shopping with us.
Kind regards
-fillerworld
Reply from Filler World
Hi Alexandra,
Thank you so much for taking the time out of your day to provide us with a lovely 5* review - I can confirm with over 13 years experience within the industry and serving over 90,000 happy, returning customers we are very much a trust worthy business - our loyal customers and our positive reviews can back this up 😀
We appreciate your customer and we welcome you back anytime!
Kind regards
-fillerworld
Reply from Filler World
Hi there,
Wow! What a compliment to receive "The products are top of the line" - we are so pleased with your kind review. Thank you for the recognition of the fab products we supply and we are very pleased with the speedy service that you have experienced!
We work very closely with our couriers to ensure our customers receive "top notch" delivery - every single time!
We appreciate your kind words and your custom is always appreciated by us!
Kind regards
-fillerworld
Reply from Filler World
Hi Barbara,
Thank you for taking your time out of your day to gift us with such a kind review.
Our team work extremely hard to ensure the service and delivery to our customers is always of a high standard! We pride ourselves on fantastic, friendly customer service and effortless delivery services every time!
Your custom is always appreciated and we welcome you back whenever you need more stock 😊
Kind regards
-fillerworld
Fast shipping
This company is amazing, its not first time i ordered products from them , i never had problem , the product are amazing, the shipping is fast, i will be ordering my things again only from this company
16 June 2025
Reply from Filler World
Hi Sandra,
Wow! Thank you for such a lovely, kind review!
We appreciate you taking time to provide us with a 5* review 😊
Great to hear you are pleased with the products and our fast shipping options. Your custom is always appreciated!
We wish you a lovely day ahead!
Kind regards,
-fillerworld
Reply from Filler World
Hi Aleks,
Thank you so much for taking time out of your day to provide us with a 5* rating. We are pleased to hear you are happy with the products we provide to our customers.
Your custom is always appreciated 😊
Kind regards
-fillerworld
Reply from Filler World
Hi Rob,
Thank you so much for your kind review and taking time out to provide us with such positive feedback. We are pleased you are happy with our effortless ordering system and our speedy delivery options.
Your custom is always appreciated!
Kind regards
-fillerworld
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