Very quick delivery. Was nervous about trying a cheaper brand, but as it was for me not a client, I risked it and the product is fine. Easy to work with. My only small complaint ( not related to your... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have used Filler World for five plus years. They have a straightforward ordering and delivery system. I`ve never had a problem with any of my orders. I had a query one time and I got a useful, quick... See more
Company replied
Just had my third (3) annual injection in my right knee, and my first injection in my Left knee both of which have been diagnosed with Osteoarthritis. Had X-Rays taken, Left knee shows current Osteo... See more
Company replied
Prompt customer service. Refund issued without any delays. I was just too busy for deliveries. I would and will definitely be using them again.
Company replied
Company details
Written by the company
Filler World are a trusted supplier of leading brand products used for beauty enhancement and medical treatments including dermal fillers and toxins.
Contact info
Landchard House, Victoria Street, West Bromwich, B70 8HY, Birmingham, United Kingdom
- 0121 272 1885
- info@fillerworld.com
- www.fillerworld.com
4.7
Excellent
588 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Filler World
Hi Aurora,
Thank you for taking the time out of your day to provide us with a 5* review.
We are super pleased to see you are happy with the product range and the service our team provides.
We welcome you back to shop with us, anytime.
Merry Christmas 💖🎄
Kind regards
-fillerworld
Seamless efficiency
8 December 2025
Reply from Filler World
Hi Joseph,
Thank you for your 5* review, we really appreciate you taking your time out of your day to share your experience.
We are pleased you had a smooth transaction and you are satisfied with the service we provide.
We look forward to welcoming you back for your next order.
Merry Christmas 💖🎄
Kind regards
-fillerworld
Been buying Synvisc for many years it's…
Been buying Synvisc for many years it's good for mexeasyvto order tracked delivery great company to deal with
3 December 2025
Reply from Filler World
Hi Alan,
Synvisc is defiantly one of our popular products and we are so pleased to hear you have found a product that works for you.
All of our shipments are shipped out on a tracked service as we love our customers having updates and knowing exactly when they can expect their parcel. We work closely with our couriers to ensure a smooth, quick delivery service each time.
We are super pleased to see you are happy with our company and we welcome you back any time you need more Synvisc or anything else you may need.
Merry Christmas 💖🎄
Kind regards
-fillerworld
Would not go anywhere else fantastic…
Would not go anywhere else fantastic company and products.
1 December 2025
Reply from Filler World
Hey Morag,
What a lovely review to read! We are so pleased to see you are happy with the service and the product range we supply here at fillerworld.
You are always welcome to shop with us and we really do appreciate your custom and support.
If you need anything at all, please reach out to our friendly customer support team and we will be happy to help.
We look forward to sending you your next order 💉💖
Merry Christmas 💖🎄
Kind regards
-fillerworld
Great professional service.
Great professional advice , quick service , delivered on time , and fantastic products.
Great customer service 10/10 🌞
19 November 2025
Reply from Filler World
Hi Susan,
Wow, what a lovely review to read! We are super pleased to hear you are happy with our 10/10 customer service, delivery and range of products. We look forward to welcoming you back in the future as your aesthetics supplier.
Your support is always appreciated.
Kind regards
-fillerworld
Reply from Filler World
Hi Lauma,
We are so pleased to hear you have had a great shopping experience with fillerworld, that's how we want our customers to feel!
We ensure our website is easy to use and we work closely with couriers to offer a smooth, quick delivery service each time.
Your custom is always appreciated and we cannot wait to welcome you back for your next order.
Kind regards
-fillerworld
Reply from Filler World
Hi Catherine,
Thank you for taking your time to provide us with a review. We are super pleased to hear you are satisfied with the service and fast delivery our company provides.
Our team at fillerworld strive to achieve the best customer service possible, we like to ensure customers are responded to quickly and efficiently and always given great advice and updates. We also work very closely with our couriers to ensure fast delivery each time.
We appreciate your custom and we welcome you back anytime.
Kind regards
-fillerworld
Reply from Filler World
Hi there Lilit,
Thank you so much providing us with 5* review, we really appreciate it. We are so pleased to hear you are happy with your overall shopping experience with fillerworld.
We welcome you back anytime to place a new order.
Kind regards,
-fillerworld
Easy to shop.
5 November 2025
Reply from Filler World
Hey Jaana,
Thank you for your review and awarding us with 5* reviews. We really appreciate you taking your time to share your experience. We are pleased to hear you found our website easy to navigate which made an effortless transaction for you.
We welcome you back any time to order. We appreciate your custom.
Kind regards,
-fillerworld
Easy to order and speedy delivery
Easy to order and speedy delivery. Just wish didn’t have to pay so much tax on the knee injection.
31 October 2025
Reply from Filler World
Hi Thea,
Thank you so much for your 5* kind review. We really appreciate you taking your time to shar your experience with fillerworld.
We are super pleased you are satisfied with our easy to use website and fast delivery options. Regarding the tax situation, everyone within the UK is eligible to pay 20% VAT on all purchases. Our prices are cheaper as they do not include the VAT, this gets added at checkout department. We do have the option to order via e-Prescription if you are able to order via a prescriber (no fee will be applicable this way) - For more information you can always reach out to us and we will be happy to provide more information.
Kind regards,
fillerworld
Reply from Filler World
Hi there Tomas,
Thank you so much for taking time out of your day to provide us with 5* review 😊 Excellent news you are happy and satisfied with your experience. We welcome you back anytime to place a new order. Your custom is always appreciated.
Kind regards
-fillerworld
Reply from Filler World
Hi Anna,
Thank you for your lovely review! We are so pleased to see you are happy with the delivery service and the results from using Restylane Kysse Lidocaine. This product is popular for that exact reason - beautiful results every time. We welcome you back any time 😊
Kind regards
-fillerworld
Good product- I did pay for next day…
Good product- I did pay for next day delivery and didn’t get it next day though- I had to reschedule my cleint’s appointment.
13 October 2025
Reply from Filler World
Hi there by Yasmin,
Thank you for your review. I can see you ordered on 12th October at 9.20pm at night, our office closed at 5pm, our cut of point for next day is 3pm as stated on the website. Your goods was dispatched on 13th October and delivered the next day on 14th October so the goods were delivered on a next day service 😊 I have popped you an email regarding this also.
We are so pleased you are happy with the product otherwise.
Kind regards
-fillerworld
Excellent customer service
I purchased a few Hyaluronic acid injections but forgot to include the name of the clinic for delivery, which led to the package being undeliverable and sent back to Filler World. I contacted Filler World, and Lauren, the Customer Service Manager, discovered that the clinic's name was omitted. I placed a new order for additional injections and requested expedited delivery since I needed them for my mother while abroad. Lauren ensured that the package was shipped via DPD, and it arrived the next day. She kept me updated throughout the process, tracking my shipment and sending me regular emails. Once they received the returned parcel at their warehouse, they refunded the fees for the undelivered package.
I cannot express enough gratitude for Lauren’s exceptional professionalism. She truly exceeded my expectations in assisting me. I wholeheartedly recommend this company for their Orthopaedic products, which I have utilised in my practice to the benefit of my patients.
Individuals like Lauren are assets to any organisation. If possible, I would award her 10 stars for her outstanding service.
Thank you once more.
10 October 2025
Reply from Filler World
Hi there Dr Sahu,
Wow! What a lovely review. Its so lovely to hear such positive feedback overall. This means a lot to the team and we are pleased to hear Lauren was able to provide you with such excellent customer service. Your custom is always appreciated and we cannot wait to welcome you back to serve you again in the near future. Our team will always try their best to accommodate our customers where possible 😊💉
Take good care of yourself.
Kind regards
-fillerworld
Excellent consistent service
Good price and very fast to deliver. Can rely on this company.
2 October 2025
Reply from Filler World
Hi Karen,
Thank you for taking time out of your today to provide us with a 5* review, we appreciate it.
We are pleased to hear you are happy with our prices and our fast delivery service, we work hard with our couriers and suppliers to ensure we provide competitive prices for our customers and speedy delivery options. You can most defiantly rely on fillerworld to fulfil your aesthetics needs!!
We welcome you back any time and we cannot wait to ship your next order.
Kind regards
-fillerworld
Total Professionalism
I am overwhelmed by the total professionalism of Filler World.
Lauren was exceptional in her customer support. I am a Registered Nurse with 30 years experience and have been working in Aesthetics for over 10 years, I will certainly be using this company now on a regular basis.
8 October 2025
Unprompted review
Reply from Filler World
Hi Joanne,
What a lovely review!! We are so pleased Lauren was able to support you with your needs throughout your experience!
We cannot wait to welcome you back and fulfil your future orders with fillerworld. Thank you for being a wonderful customer 😊
Kind regards
-fillerworld
Excellent customer service !!
Excellent customer service !!! I live in the US and they helped me so much with a shipping problem I was experiencing ! This is the only site I will be buying my filler from from now on !!
6 October 2025
Unprompted review
Reply from Filler World
Hi Hope,
Wonderful news! We are so pleased to hear Lauren was able to help sort your shipping situation successfully. We welcome you back any time for your next order, we look forward to serving you.
Thank you for your custom as always.
Kind regards
-fillerworld
Tax to be visible in price
Dislike the last minute add of tax charges...
1 October 2025
Unprompted review
Reply from Filler World
Hi there Archie,
Thank you for your review.
We fully understand our customers frustration when it comes to the new US tariffs that have been implemented since 29th August 2025 - our customers have asked and we have listened!
At fillerworld we want our customers to experience a simple, hassle free transaction every single time. Therefore, we have decided to do the hard work for you and make your shopping experience as smooth as possible.
We have made the decision to make our prices inclusive of duties in relation to the new US tariffs which means our customers will not have to pay duties in order to get their goods delivered, we will be taking care of this moving forward!
Please email into our friendly customer service team if you require more information about this or have any questions.
Kind regards
-fillerworld
Unreliable delivery
Unreliable delivery. One time it was not delivered and stated it was. Deliverer had it in his car the whole time. Second time I had to reschedule my client 3 times because the delivery time was inaccurate and no one would give me a straight and accurate answer. Unhappy with the service
19 September 2025
Reply from Filler World
Hi there Leila,
I am so sorry to hear about the experience you have had with the courier (Royal Mail) on this occasion.
I have sent your concerns directly to Royal Mail for them to investigate this along with providing some feedback on the situation.
I have also sent you an email in regards to the review as we have not heard from you directly about this experience. Please always reach out to us if you experience any issues with your order / delivery for all future orders. Our customer service manager is always on hand to help with situations like this.
We look forward to hearing from you soon.
Kind regards
-fillerworld
Quick delivery
Quick delivery, and great product. I accidentally put the wrong delivery, and when I text customer service it was resolved and received within the week. Would highly recommend.
12 September 2025
Reply from Filler World
Hi William,
Thank you for your lovely 5* review - we really appreciate you taking the time out of your day to review us with such kind words.
We are super pleased our customer service team was able to help amend your address so that it was a smooth delivery for you. Our team are always readily available to help with any issues that may happen with your order.
We cannot wait to welcome you back, we look forward to serving you again in the future.
Kind regards
-fillerworld
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