An absolute disaster
An absolute disaster, those guys are incompetent, they don't know what they are doing and untrustworthy . If you have mechanical fault avoid them at all cost they are not what they claim. I took my car Audi Q7 with with Airsuspension warining light on and a hissing noise. I clearly told them what the problem but they didn't listen because they simply don't know what they are dealing with. They told me the pump, they ordered a pump with a missing connection and ask me to order one from the internet which I did, this obviously didn't work, than they said it's the second part the distribution valves system which again they ask me to buy one from the internet, I thought they are trying to save me money, this part didn't fit so I had to return all part and they put back the original pump which probably they damage as it now making some noise when lifting the car. In those month they had the car they told me the car is fixed and they wanted me to take, the car was seriously damaged with one occasion the suspension was seriously making noises when lifting and dropping the front within minutes, the second time the suspension completely failed before I even reached home. Eventually they found the actual hiding coming from the reservoir tank and replaced it solving the hissing and leak problem. The third time they asked me to take the car the damaged the wheel valve, scratched the rear door and damaged the driver inner plastic panel. They didn't admit any wrong doing and they simply with no shame made me pay for the parts they damaged in the process and the un nesseary part they replaced which is the vale distribution. They made me pay for the pipes they damaged taking the perfectly working pump. My pump is not quit right as it makes noises when lifting the car. I will not stop at this and will report those guys to make sure they don't mess or cheer people in the future. To conclude they are incompetent mechanics , dishonest, waste of time and money and caused more damage to my car. I left from them thinking to get rid of the car because the damage inflicted by them is quit serious, one month they spend messing about one bloody agonising month ! Please don't repeate the same experience. They initially quote me £1200, they charged me £2200. A good competent and honest mechanic would have solved the problem in two days with £1000.
27 March 2019
Unprompted review