I usually get my cat litter from PetsatHome but thought I would try Feedem as its prices are far more competitive. My bulk order last month was delivered promptly so ordered again last week and recei... See more
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A great experience. The ordering process was straightforward and the delivery by fedex was spot on. Even better, the large bags of dog food were individually wrapped - so much easier to carry than box... See more
Fast and efficient service. My only constructive comment is in your packaging - the last two orders of Gravy bones have been sent ‘bare bones’ (sorry) all the boxes had split and had been badly repa... See more
Company replied
I'm glad I did not allow the mixed reviews to put me off my first purchase with feedem. There was a slight issue with one item availability direct from the manufacturer but I can't praise highly enoug... See more
Company details
Written by the company
Online pet supermarket supplies pet feed for dogs, cats, pond fish, aquarium fish, small animals, caged birds, wild birds and horses. Retailer of pet feed and accessories includes mattresses, collars, leads, medicines, carriers, cages, beds and much more for all your pets needs.
Contact info
Unit 3 Morgan Drive, TS14 7DH, Guisborough, United Kingdom
- 01287 636823
- feedem@btconnect.com
- www.feedem.co.uk
4.9
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Ordering from you was no problem but to…
Ordering from you was no problem but to get my parcel delivered as been a nightmare FedEx have tried to deliver my parcel twice only in the morning they have not tried at anytime to deliver my parcel later in the day so I'm still waiting for it to be delivered to me.
10 November 2018
Unprompted review
Reply from Feedem Ltd
Hi, Clive
Thank you for taking the time to leave this feedback on your recent order. We are very sorry to hear that things didn’t run smoothly. We work tirelessly to ensure that all our customers have a brilliant experience shopping with Feedem, We are very disappointed to hear that our own high standards haven’t been met in this instance. We have contacted Fedex with the matter of your order, and they are currently investigating this matter.
Best wishes, Feedem Customer Service Team
Good service
Good service. Price hasn't gone up since last order 6 months ago.
7 November 2018
Unprompted review
Reply from Feedem Ltd
Hi, Susan
Thanks so much for taking the time to leave us such a glowing review, it means a lot. We hope to see you again soon, Feedem Pet Supermarket
easy to order just took time for…
easy to order just took time for delivery
7 November 2018
Unprompted review
Reply from Feedem Ltd
Hi, Steve
Thank you for taking the time to leave this feedback on your recent order.
We are very sorry to hear that things didn’t run smoothly with regards to your delivery. We work tirelessly to ensure that all our customers have a brilliant experience shopping with Feedem, We are very disappointed to hear that our own high standards haven’t been met in this instance.
Best wishes, Feedem Customer Service Team
No problems here we'll pleased with…
No problems here we'll pleased with service check out the free postage options (",)
6 November 2018
Unprompted review
Reply from Feedem Ltd
Hi, Larry
Thanks so much for taking the time to leave us such a glowing review, it means a lot. We hope to see you again soon, Feedem Pet Supermarket
Excellent delivery
5 November 2018
Unprompted review
Reply from Feedem Ltd
Hi, David
Thanks so much for taking the time to leave us such a glowing review, it means a lot. We hope to see you again soon, Feedem Pet Supermarket
Great company to do business with!
Same as last time. Order delivered in around 25 hours! Great service from Feedem and from FedEx!
5 November 2018
Unprompted review
Reply from Feedem Ltd
Hi, Ann
Thanks so much for taking the time to leave us such a glowing review, it means a lot. We hope to see you again soon, Feedem Pet Supermarket
Excellent service at a very realistic…
Excellent service at a very realistic price.
5 November 2018
Unprompted review
Reply from Feedem Ltd
Hi, Philip
Thanks so much for taking the time to leave us such a glowing review, it means a lot. We hope to see you again soon, Feedem Pet Supermarket
Excellent customer service
Excellent customer service, best price, super quick delivery.
4 November 2018
Unprompted review
Reply from Feedem Ltd
Hi, Mr Grant
Thanks so much for taking the time to leave us such a glowing review, it means a lot. We hope to see you again soon, Feedem Pet Supermarket
Great Service
I have been using feeder foods for years Good value and very efficient service. I forgot to order food but my dogs didn't go hungry
3 November 2018
Unprompted review
Reply from Feedem Ltd
Hi, Felicity
Thanks so much for taking the time to leave us such a glowing review, it means a lot. We hope to see you again soon, Feedem Pet Supermarket
Would highly recommend feedem
Would highly recommend feedem, always notifies you when offers are on and delivery is exceptional.wouldnt go shop anywhere else.
1 November 2018
Unprompted review
Reply from Feedem Ltd
Hi, Darren
Thanks so much for taking the time to leave us such a glowing review, it means a lot. We hope to see you again soon, Feedem Pet Supermarket
Reply from Feedem Ltd
Hi, Agata
Thanks so much for taking the time to leave us such a glowing review, it means a lot. We hope to see you again soon, Feedem Pet Supermarket
Quick delivery and competitive prices
As ever, quick delivery and very competitive prices for our large quantities of pet food.
30 October 2018
Unprompted review
Reply from Feedem Ltd
Hi, Glyn
Thanks so much for taking the time to leave us such a glowing review, it means a lot. We hope to see you again soon, Feedem Pet Supermarket
Reply from Feedem Ltd
Hi, John
Thanks so much for taking the time to leave us such a glowing review, it means a lot. We hope to see you again soon, Feedem Pet Supermarket
Ordered a few times no issues and…
Ordered a few times no issues and delivered very quickly
28 October 2018
Unprompted review
Reply from Feedem Ltd
Hi, Sue
Thanks so much for taking the time to leave us such a glowing review, it means a lot. We hope to see you again soon, Feedem Pet Supermarket
We use feedem regularly
We use feedem regularly, the animals love the food, I mean go absolutely ballistic for it and don't seem to get bored at all. The delivery speed is superb and they have a 100% record for accuracy
28 October 2018
Unprompted review
Reply from Feedem Ltd
Hi, Liz
Thanks so much for taking the time to leave us such a glowing review, it means a lot. We hope to see you again soon, Feedem Pet Supermarket
I would recommend this company to…
I would recommend this company to everyone. A very prompt service and a huge range of products for all animals
24 October 2018
Unprompted review
Reply from Feedem Ltd
Hi, C Nicol
Thanks so much for taking the time to leave us such a glowing review, it means a lot. We hope to see you again soon, Feedem Pet Supermarket
Sent e-mail to them about delivery…
Sent e-mail to them about delivery weight of 4kg on delivery note. as we ordered a-15 kg bag of parrot food asked why this was not sure what we was going to receive until it arrived got no answer this emal
24 October 2018
Unprompted review
Reply from Feedem Ltd
Hi, Philip
We are looking into this matter with the courier as this is automatically set by themselves, so no matter what size bag it will just show the one set weight on your confirmation from the courier.
We are also currently investigating as to why you have not recieved a reply to your e-mail with regards to this matter.
Best Wishes, Feedem Pet Supermarket
Fantastic prices
Fantastic prices, great choice and good delivery times.
23 October 2018
Unprompted review
Reply from Feedem Ltd
Hi, Carole
Thanks so much for taking the time to leave us such a glowing review, it means a lot. We hope to see you again soon, Feedem Pet Supermarket
No issues
No issues, FedEx couldn't deliver on the original day, so I contacted the retailer who rearranged the delivery for the next day. They replied to my email quickly and with a resolution.
Great service.
23 October 2018
Unprompted review
Reply from Feedem Ltd
Hi, John
Thanks so much for taking the time to leave us such a glowing review, it means a lot. We hope to see you again soon, Feedem Pet Supermarket
Good service and quick delivery
22 October 2018
Unprompted review
Reply from Feedem Ltd
Hi, M G Marshall
Thanks so much for taking the time to leave us such a glowing review, it means a lot. We hope to see you again soon, Feedem Pet Supermarket
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