FD Plumbing & Heating Reviews 

148
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Jonty turned up on time and completed the job in good time, recommending and installing an additional back up isolation valve. The work site was left clean and tidy. All in all a professional operati... See more

Rated 5 out of 5 stars

Excellent service. Fabio (the plumber) quickly diagnosed what turned out to be a faulty float valve in the water tank. He was able to reproduce the humming and vibration by moving the old float, whi... See more

Rated 5 out of 5 stars

Very professional. Had a very nice experience regarding a replacement boiler. Firstly very quick response from a very nice lady (Lucy) who sorted out a engineer in quick time (same day). The engineer... See more

Rated 5 out of 5 stars

Tenant reported no hot water from 3 year old cylinder, on a Sunday morning. Landlord's nightmare. Emailed FD same day and called them on Monday morning. Fabio arranged for his engineers to go round e... See more

Company details

  1. Plumber
  2. Drainage Service
  3. Gas Engineer
  4. Gas Installation Service
  5. Heating Contractor

Written by the company

FD Plumbing & Heating is an independent, plumbing & heating company, based in London. We serve most areas of London. We are 100% committed to quality; providing our customers with friendly, honest, reliable heating and plumbing solutions. All work is guaranteed and we can offer up to ten year warranties on selected boiler installations. Our engineers are highly trained and fully accredited with Gas Safe (formerly Corgi) to ensure that you receive only the very best levels of service. Genuinely local, prices are extremely competitive and we pride ourselves in delivering quality workmanship, a professional service and great aftercare. Call us on 020 7060 4770 for a friendly service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

148 reviews

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4.9

All reviews

(148)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent, reliable service

I used FD Plumbing to complete a full renewal of my heating system, which was a quite complicated job due to the layout. Fabio spent over an hour and a half on a no-obligation assessment of what was required before giving me a clear and realistic quote. The office manager Chloe is friendly and efficient with all the arrangements. Fletcher, Matt and Fabio turned up on time every day, worked quickly and efficiently, finishing a day early, and worked extremely hard throughout. I was very impressed with everything, no unexpected problems or issues and a really friendly good team. I would definitely use them for any plumbing jobs in the future, and recommend them to others.

11 July 2014
Unprompted review
FD Plumbing & Heating logo

Reply from FD Plumbing & Heating

Hi Emma,

Thank you ever so much for taking the time to write about your experiences and we are so pleased that you are happy with the job. We've all really enjoyed working with you and it was a great project. We really look forward to being of service again in the future; in the meantime let's hope that the weather is kind to us and that you won't have to use the heating too much over the summer!

Best wishes from us all,

Chloe

Chloe Davison
Office Manager

Rated 5 out of 5 stars

Great service and top notch work

Many thanks to Chloe Fabio and Fletcher for all their hard work in the difficult job of relocating and refitting our boiler.

The major work was carried out in no time at all after patient planning and communication from all involved.

Thanks!

Martyn & Vicky

1 April 2014
Unprompted review
FD Plumbing & Heating logo

Reply from FD Plumbing & Heating

Dear Martyn & Vicky,

We really appreciate you taking the time to review us, and thank you for your kind words. It was a pleasure working with you and we do hope to be of service to you again in the future.

Best wishes from us all at FD Plumbing & Heating

Rated 5 out of 5 stars

Fast, friendly and efficient.

FD Plumbing and heating are a joy to deal with and I cannot recommended them highly enough.
They were efficient and timely in the provision of their service and the communication was second to none. Nothing was too much trouble and they were extremely professional to deal with.
As a consumer the word 'plumber' can often strike fear into my heart but that was not the case here!

5 March 2014
Unprompted review
FD Plumbing & Heating logo

Reply from FD Plumbing & Heating

Hi Siobhan,

Thank you very much for taking the time to review us. It was a pleasure to work with you and we're very pleased that you were happy with the service.

Best wishes,

The FD Plumbing & Heating team

Rated 5 out of 5 stars

FANTASTIC

Friendly, fast, trustworthy and the best in London.

23 February 2014
Unprompted review
FD Plumbing & Heating logo

Reply from FD Plumbing & Heating

Thank you for the review, Rhys! We really appreciate all of your support.

Best wishes from the FD Plumbing & Heating team.

Rated 5 out of 5 stars

Absolutelty faultless

I can't recommend FD Plumbing enough - they turn up when they say they will, do the job quickly and efficiently, leave no mess behind and charge very reasonable rates which are quoted before the work takes place.

It shouldn't be remarkable to find a company who keep their promises and get the job done properly, along with being friendly, easy to deal with and honest; but it is! I'm very happy with all of the work completed so far, and will definitely be using them again in future.

15 December 2013
Unprompted review
FD Plumbing & Heating logo

Reply from FD Plumbing & Heating

Thank you ever so much for the review, Phil. A pleasure working with you.

Warmest wishes from us all at FD Plumbing & Heating.

Rated 5 out of 5 stars

Good service from FD, I recommend.

Fletcher fixed my boiler, he came back to correct an intermittent problem. What a pleasure. The price was very reasonable. Paula Croston Street Hackney E8.

21 November 2013
Unprompted review
FD Plumbing & Heating logo

Reply from FD Plumbing & Heating

Many thanks for taking the time to review us, Paula. It was a pleasure working with you too.

Rated 5 out of 5 stars

Great service, and really friendly and helpful

I needed an entirely new boiler/central heating system installed in an older house. Fabio was so helpful in talking me through the process, but also went above and beyond in making sure I was happy with the way everything was done, and also with finding the best place to put the boiler that would involve minimal inconvenience and disruption. All the work was done quickly and painlessly, at a really reasonable price. Everything was tidied up after, and they were really friendly from start to finish. Would definitely highly recommend.

9 September 2013
Unprompted review
Rated 5 out of 5 stars

Highly recommend this company

Excellent service. Very thorough work and good customer communication throughout. We needed a faulty shower pump fixing and these plumbers immediately recognised the problem - that others had missed - and quickly found a solution. Highly recommend.

16 August 2013
Unprompted review
Rated 4 out of 5 stars

Good service - would recommend to a friend

Unfortunately the plumber was very late in arriving despite the fact that we booked a specific window for the work. I've later been informed that this was due to an emergency at a previous job. When I mentioned this, we were immediately offered a discount for our inconvenience. The actual plumbing work was excellent - carried out very efficiently and the price was much better than the quotes we received elsewhere. I wouldn't hesitate to use the company again.

6 August 2013
Unprompted review
Rated 5 out of 5 stars

Five * experience - perfectly friendly and competent

We first used FDplumbing for an emergency call out and despite it being a Friday and Fabio having to go to a wedding he sorted out our problem without fuss . There were some unresolved issues with the boiler and we were very happy to make an appointment for that work as well as for the servicing of another boiler. The work was done last week, punctually and efficiently and we were very pleased all round ! Fabio and his right hand man are great to deal with. Chloe who is in charge of the office/telephone needs to get a special mention here , too : she is efficient and friendly and had everything under control. We will be using them again and can highly recommend them !

6 August 2013
Unprompted review
Rated 5 out of 5 stars

Second to none!

Firstly let me begin by saying I had no prior knowledge of this company and was trying to sort a problem for a gentleman in London with learning difficulties whilst I'm in Liverpool. Not easy and potentially worrying situation. I had gone through the Internet looking for recommended plumbers and contacted a selection - one of whom highly recommended his friend. That led me to Fabio and Chloe. From the start I had total confidence in them and their business. They were sympathetic to my situation and totally understanding of the gentlemans mental health. They kept me informed at every stage and most importantly turned up exactly when they said. They were so speedy getting the estimate to me to consider and having booked in the work Chloe kept in touch. I had had previous hourly rates quoted to me but I have to say on top of the excellent service I received I believe they were very competitive too. Believe me the gentleman I help is not the easiest of people and he too stated how pleased he was when they were undertaking the work. So no surprise at my 5 star rating - and would I recommend them - ABSOLUTELY !

4 August 2013
Unprompted review
Rated 5 out of 5 stars

Quick and reliable and don't cost a fortune.

I have been using FD Plumbing for a few years now and they've always been friendly and reliable. Fabio has gone that extra mile (literally!) and sourced the exact tap that I needed and kept coming back until he had fixed a particular problem that had foxed other plumbers.

What I really liked about using FD Plumbing was the friendliness without the feeling that they are wasting your time or ripping you off. They know when to charge and when to chuck in those little extras that make you call them back the minute you have a problem. I trust them to get the job done.

3 August 2013
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

We were delighted with the prompt and efficient service of FD Plumbing.

They started and completed the installation on time, and with the minimum of disturbance.......
We will be recommending it to others in the N1/ N16 areas.

2 August 2013
Unprompted review
Rated 5 out of 5 stars

He came, he saw and he did the job efficiently and very competently. What more could one aske for.

We had a problem, found FD plumbing via the web when searching for an Islington plumber. Took a chance on a stab in the dark and were thoroughly satisfied. Costs were fully explained up-front, appointment was carefully tracked -- than you Chloe -- and the plumber worked cleanly, efficiently and very competently. Would happily use them again, but let's hope that such needs are rare occurences.

2 August 2013
Unprompted review
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