Fastcardtech.com Reviews 320

TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Be careful, they are a bunch of scammers. Even if you pay for the insurance for the customs tax refund they will never give you the money back. And on top of that the mobile was defective. Trust me,... See more

Rated 5 out of 5 stars

Yesterday received the phone bought from end of Nov. for christmas gift. After placed the order, 2 days later received email from service team that item has techproblem to fix then i've chose a... See more

Rated 1 out of 5 stars

please everyone, don't ever think about buying anything from this scammer. the good rating given are probably just for cover they hiding their wrong doing. you can't access their website anymore once... See more

Rated 4 out of 5 stars

The two times I've ordered phones from here have been smooth transaction. Yes, the time it takes for your item to arrive will take weeks (3.5 weeks for my last free shipping) but the phone arrives in... See more

Company replied

Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Computer Accessories Store
  4. Computer Store
  5. Electronics Store

Information provided by various external sources

Our company professional sales mobile phones,tablet PCs,Digital high-tech products. The buyer has been engaged in the field of international trade from June, 2002. End of 2015year we have over 200 countries 200,000 member. We strive to make each buyer be satisfied. But if we lost some points please contact us at service(at)fastcardtech.com We will promised provide rapid and satisfactory solution.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

320 reviews

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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Best website to order a phone

I Brought A Samsung Galaxy Note 4 From This Website A Few Days Back And Today I Got The Delivery , It Was At Most Reasonable Price Across The Net And The Phone Works Awesomely , I Am Very Happy With My Product And Strongly Recommend It To Everyone , If You Want A Phone At A Reasonable Price This Is The Site You Must Order It From .

Thank You
Fastcardtech.com

19 December 2014
Unprompted review
Rated 5 out of 5 stars

Amazing items

I bought one item from this site in October,it's the sophone i6,I like it so much ,it's the same as iphone,and also much cheaper than iphone ,my friends are envy me so much.
it's a really reliable company ,next time if I need any item ,I will check back to this store

13 December 2014
Unprompted review
Rated 5 out of 5 stars

supreme service and great products

I've bought a sophone i6 ex in order SN2014102030169 on fastcardtech.com
And after operates for 40 days around, this phone is still run fast just like new one.
And i've recommand it to my friends, they all thought products on fastcard has the best cost-efficient.
Hope they'll send me some gifts in my next order.

13 December 2014
Unprompted review
Rated 1 out of 5 stars

scammers

Hi, barely two months ago I was received a phone. But it has a hardware error. So I contacted the Fastcardtech technical support. After several weeks, Faking email communication is finally paused technical support and so far does not respond to my invitation to address this problem. It is unserious approach and I strongly do not recommend buying at this seller!

9 December 2014
Unprompted review
Rated 1 out of 5 stars

SCAMMERS AND THIEFS

Do NOT purchase any items from the company out of CHINA. I purchased a Samsung Galaxy S4 Clone for $212.00. Shortly have the item arrived the phone began to have problems. I contacted PayPal and warned them of the issues. Unfortunately because I needed a phone I made the mistake of keeping it and within weeks after the warranty was over the phone stop working. I complained again to Paypal but they told me I waited too long to file for refund. So I complained with the company. The phone advertised as 2 sim slots but after I complained FCT black listed 1 of the sim slots. Then I discovered that the IMEI numbers that was posted inside the phone was invalid because the slot stop working. When I went to Verizon Wireless to verify why the service wasn't working, they informed me that the IMEI was wrong and the correct IMEI was blacklisted. So in effect, FCT is keeping a database of invalid IMEI posted in your phone and the correct IMEI they keep on file when they blacklist your device. I SUGGEST ANYONE READING THIS TO VERIFY THAT THE IMEI NUMBERS POSTED IN YOUR PHONE IS THE ACTUAL ONES BEING UTILIZED BY YOUR MOBILE CARRIER. STAY AWAY FROM FCT. THESE FOLK ON HERE THAT ARE CLAIMING THEY ARE SATISFIED ARE "PLANTS". YOU CAN BELIEVE THAT!!!!

7 December 2014
Unprompted review
Rated 1 out of 5 stars

Do not buy anything here!!!

I paid approx USD 250 for a Phone and accessoires. When the Phone arrived it did not work.... I contacted them because they have a 90 day money back garantee..... DO NOT BELIEVE THIS! They will find an excuse not to pay you. Communication with this company is not possible....... as this is across the ocean. They know you will not take legal action as this costs even more, so they rip you off. The products are fake and do not work, and when you find out then you will never get your money back.

28 November 2014
Unprompted review
Rated 5 out of 5 stars

Very satisfied with the service and overall transaction

I have ordered one smartphone for me and one for my father. A Tengda C8 and a HDC Galaxys S5 G900. We are both very satisfied with the devices, decent quality at a very low cost! The company service is fast and reliable, whenever I needed to ask something I had an online chat. The shipment had a tracking number that allowed us to know where was the package every time.

There is an issue with the 2nd battery that they advertise with some devices. Apparently they cannot ship 2 batteries at the same time due to customs limitations. Besides this minor detail, I recommend to trust this site. Most probably you will end up with a good device at a fraction of the cost. Or you can let the big brands overcharge you because they have a "name"....

27 November 2014
Unprompted review
Rated 1 out of 5 stars

A NIGHTMARE, NEVER USE THIS COMPANY

I will advise anyone against buying telephone from FASTCARDTECH !!! i have order an S5 with an extra battery more than 9 months ago. I never received the extra battery only poor excuses and a refund offer. The battery is not standard and is not available anywhere but from FASTCARDTECH. In the meantime the battery supplied with the phone damaged and the telephone for which I have paid 200 dollars is worthless. I have started a media campaign through internet and other media in my country against FASTCARDTECH as I consider it is cheating people!

8 November 2014
Unprompted review
Rated 1 out of 5 stars

China street peddlers

I purchased an android phone and an extra battery from flashcards. The battery has never arrived. Fastcardtech told me it was against Chinese law to ship a battery to the USA by mail. I went to Hong Kong in December. Gave them the date, the Hotel, in Chinese (had to be.in Chinese). Never showed up. This year I went to China for a 21 day tour. Again , I sent then the Hotel list and address in Chinese well ahead of the trip. The emails are hilarious from fastcardtech as to why they didn't send the battery. One even said I forgot to remind them. When they ran out of excuses, they said they already shipped it last Dcember. My Chinese guide said it is
not an honorable company in China. Stay away and save your money.

2 November 2014
Unprompted review
Rated 1 out of 5 stars

Thieves in sheep clothes.

Bought a phone got it shipped and it broke down within 2 months. In the meanwhile I bought another phone send the money and never got acknowledged for the payment. They basically said I didn't pay for the phone and refused to send me my bought item. I have talked with my bank and they confirmed the payment. Even there Chinese bank confirmed the payment yet they refused to send me my phone. They stole 180 euros. Don't buy from them. They will ignore you and send you low quality overpriced items.

20 October 2014
Unprompted review
Rated 1 out of 5 stars

TERRIBLE!!!

Ordered a phone a month ago, still didn't get it, paid for DHL shipping 37USD, they've send it with regular post which they advertise as Worldwide free shipping, now they won't give me a refund of 37USD. They are hustling the costumers all the time, I see in other reviews!
A little scared what I will get, if I will.

16 October 2014
Unprompted review
Rated 1 out of 5 stars

TERRIBLE !!!!

I ordered a phone from them. When I received the phone it was a completely different phone. They told me to return the phone by USPS ONLY, which I did. I made the mistake of not sending it registered which I did not see until after it had shipped. I have been trying to get a refund for weeks now and they keep sending my emails asking for information that I have already sent them many times. On their web site my account page clearly shows that the item was returned yet they refuse to issue a refund. I would think twice before ordering anything from them.

13 October 2014
Unprompted review
Rated 4 out of 5 stars

You got what you pay for

If you pay 80 -150€ for a Chinaclone you got to be prepared for whath you bought.Crying for service and guarantees doesn't help.I bought a SM G9006V witch is a S5 copy More than satisfied over it .The purpose is to have a cheap usable phone .It' s really fast too.But I wouldn't compare it with a 600€ original S5

27 September 2014
Unprompted review
Rated 5 out of 5 stars

good service

I ordered from this company, But charger arrived broken,But they promised to resend a new one without paying anything.
Really good service.

20 September 2014
Unprompted review
Rated 1 out of 5 stars

Stay away from this company

Whatever you do, stay away from this company, do not order anything.
Ordered a Teclast 7 inch phablet, they send an previously opened one and was keep freezing, completely unusable.
I wanted to return item; result is; they only want it back with air mail no any other cargo company. By Australian laws, if battery is not removable, can not go via air mail. Told them but they offer me get $25.00 refund and keep the unusable phablet.
So, do not buy anything from this company. Since they simply provide fake warranty as well, if you can not send item back how can they mention about warranty?
Overall, simly a B.S. just stay away. Anything you buy on your own risk and no warranty.

17 September 2014
Unprompted review
Rated 1 out of 5 stars

Poor product, poor service, don't waste your money

Bought my partner an S5 mini in July 2014, obviously a copy. Got the phone within the time frame expected of three weeks. The phone looks great, worked ok and very fast from day one. All was good until my missus took some photos at night, they were dreadful, very dark. Daytime photos and videos were great quality. I contacted the company through emails, they replied with "flash a rom", after email to email, they admitted there was no rom available but they would get back to me. Flashing a rom will not fix a poor flash on the camera in my opinion! The emails i received were very poor English and very unclear how to fix the problem. The phone then started to drop calls, freeze and switch itself off. I emailed again and again, they said to do a factory reset. I did this, to be fair it is now worse than ever. I have had to resort to getting my partner a Samsung S3 mini, she is more than happy. I sent an email to complain and they replied with "contact our tech support", i have done this but expect nothing.
I have learned a lesson from my experience, do not trust fastcardtech.com. From some reviews, they seem to sell good quality products, you guys must be in the minority.

16 September 2014
Unprompted review
Rated 5 out of 5 stars

Really Perfect S5 Phone

I just got my new phone S5 Legend, It was out of my expectation, I never thought that it would looks so close, And the fingerprint works well.
I do love Fastcardtech, I love you guys!!

6 September 2014
Unprompted review
Rated 5 out of 5 stars

Amazing phones

I am a new customers to fastcardtech, At first i was wondering if they would send me a bad phone, But turn out i was wrong when i received my phone. I live in Hongkong, Got the package in 4 days, Really fast shipping, The most important is my S5 Legend works great.
Regards!

30 August 2014
Unprompted review
Rated 5 out of 5 stars

Nice store

Fastcardtech team is really a good company,I bought this phone one week already ,after these days confirm ,the phone is pretty good quality,and it is beautiful with all the characteristics of true I highly recommend it.

23 August 2014
Unprompted review

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