FarmaSave Reviews 

305,161
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

This website is quite reliable and a good option for people looking to buy products at cheaper prices. They often have promotions and discounts, with a wide variety of products available. The ordering... See more

Rated 5 out of 5 stars

Honestly my experience was a positive one. There was not much communication about when my order might be arriving. It was cash on delivery. It seemed to take a long time but everything arrived in goo... See more

Rated 5 out of 5 stars

Prices are quite lower than in Italian pharmacies, the convenience of having a pharmacy 24-hr and easy-to-use website. It has become my supplement store. Also, delivery times are quite reasonable.

Rated 5 out of 5 stars

Ditta seria, prodotti ottimi, call senter gentile e disponibile all'ascolto ed pronto ad aiutarti in caso di necessità per il buon fine dell'ordine on line.

Company details

  1. Online Pharmacy

Written by the company

Farmasave è una farmacia online che prende vita dalla visione innovatrice di tre generazioni di farmacisti esperti nel settore. La mission aziendale è sfruttare e applicare online l'expertise maturata in store, supportando e guidando gli utenti web nell'acquisto del giusto prodotto, proprio come in farmacia. L’ampio catalogo online presenta una selezione di prodotti che spazia dal generico farmaco da banco agli alimenti per esigenze particolari ed è presente uno spazio dedicato agli integratori alimentari. Con un catalogo di oltre 50.000 prodotti, Farmasave è pronta a rispondere a qualsiasi tipo di bisogno, offrendo una selezione di articoli a prezzi scontati. Grazie ad innumerevoli offerte e promozioni puoi acquistare farmaci da banco online comodamente da casa tua sfruttando tutti i vantaggi della nostra farmacia online. Pochi e semplici passaggi ti consentiranno di effettuare acquisti in modo rapido e sicuro.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

305K reviews

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4.4

All reviews

(305,161)

93,455 reviews in the last 12 months

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Rated 3 out of 5 stars

CREMA TIME -FILLER NIGHT…

Ho ordinato la crema TIME-FILLER NIGHT invece mi è arrivata la crema TIME-FILLER NIGHT 5XP che serve anche per il collo che io non volevo
Ciò mi ha disturbata non poco

11 November 2025
Unprompted review
Rated 3 out of 5 stars

customer service

Hanno un buon customer service

31 October 2025
FarmaSave logo

Reply from FarmaSave

Gentile cliente, ci teniamo a precisare che i tempi di lavorazione dei nostri ordini vanno dalle 12 alle 96 ore lavorative a cui si aggiungono i tempi per la spedizione. Nel suo caso sono stati correttamente rispettati, in quanto il suo ordine è stato lavorato in meno di 24 ore ed affidato al corriere che ha provveduto alla consegna nelle successive giornate lavorative.
La vogliamo inoltre informare che queste tempistiche sono riportare nella sezione termini e condizioni, presenti sul nostro sito. Questo, proprio per garantire un servizio trasparente e corretto ai nostri clienti.
Restiamo a sua disposizione.
Cordiali saluti.

Rated 4 out of 5 stars

Ordine dei prodotti

Ordine dei prodotti: procedura facile e immediata
Tempi di consegna 5gg (6 su mia richiesta). La procedura con Poste.it è migliorabile

25 October 2025
Rated 5 out of 5 stars

Everything was perfect

Everything was perfect! Parcel arrived ahead of schedule, well packed!

20 October 2025
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Reply from FarmaSave

Grazie per la sua recensione positiva. Siamo lieti di sapere che ha avuto un'esperienza positiva.

Rated 5 out of 5 stars

The best

The best, great service product arrived on time

20 October 2025
FarmaSave logo

Reply from FarmaSave

Grazie per la sua recensione positiva. Siamo lieti di sapere che ha avuto un'esperienza positiva.

Rated 1 out of 5 stars

The worst customer service

Edit:
It would be nice if the company response was true. There's great different between creating the voucher and actually shipping the parcel.DHL delivers in Europe in most cases within 24 hours so don't blame it on the courier. I choose to give you another chance only because you ship with DHL.

They said to contact them when the parcel will reach me and if it's faulty they will return the money. That's another lie as they don't have a policy for faculty items and they request the buyer to return the products at client's cost . Listening to me and NOT shipping on Friday would resolve all problems.

I'm purchasing products that cannot stay outside of refrigerator for more than 48 hours. I asked few times to not ship my order on Friday because the order will be sitting in some storage. Guess what happened? The company shipped it on Friday! And the person I was taking to on customer service was lying to me that it was shipped on Wednesday although I could see that they only created the voucher on Wednesday but it was not shipped by courier. I gave them a second chance and twice they proved they don't listen to their clients. My request was very simple. Now I need to order from somewhere else because the product I will receive is good only for rubbish bin.

14 October 2025
FarmaSave logo

Reply from FarmaSave

Gentile Cliente, ci teniamo a precisare che il suo ordine è stato regolarmente evaso in data mercoledì 15/10, come correttamente indicato dalla nostra operatrice e come può verificare anche tramite il codice di tracciamento fornito.
Trattandosi di una spedizione estera è normale che i tempi di consegna possano variare leggermente rispetto a quelli standard.
La invitiamo, una volta ricevuto il prodotto, a contattarci tempestivamente per comunicarci l’avvenuta consegna: provvederemo a effettuare tutte le verifiche necessarie per accertare che i tempi di transito non abbiano compromesso l’integrità del prodotto.
Qualora dovessero emergere problematiche legate alla conservazione o qualità, provvederemo al rimborso secondo quanto previsto dalle nostre politiche commerciali.
Rimaniamo a sua disposizione per qualsiasi ulteriore necessità.
Cordiali saluti.

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