bentocur GmbH Reviews 69

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

I have oily skin and my daughter has dry acne prone sking. I came about knowing Fangocur products when my daughter had a very bad breakout of eczema and I was researching for natural ways of heali... See more

Company replied

Rated 5 out of 5 stars

Fangocur Bentomed has worked incredibly well for effective treatment of digestive system. However, I have noticed some minor stains on my teeth but this is not an issue as this may be prevented if you... See more

Rated 1 out of 5 stars

I have tried for over a week to get a response from Fangocur. I cannot order Bentomed on the website because when I try to order, United States isn't listed in the drop down for country, and you can'... See more

Company replied

Rated 5 out of 5 stars

I have used this company for around 7 years. They are trustworthy, helpful and courteous at all times. My orders have always arrived promptly and intact. I have even tried the pay after delivery optio... See more

Company details

  1. Skin Care Clinic
  2. Pharmacy
  3. Physiotherapy Equipment Supplier
  4. Wellness Center

Written by the company

The bentocur company is exclusively involved in the production of products containing “Gossendorf fango”, a healing bentonite clay, which is predominantly found in and around Fehring in a volcanic region of Styria in the southwest of Austria. In the selection of products available in the fangocur online shop, one can also find a number of unique orthopaedic products that have been developed by the renowned sports physician, Dr. Eduard Lanz. The company was founded in 1999. Production and distribution facilities are inGraz (Austria). The selection of available products includes about 36 articles.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

69 reviews

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Rated 4 out of 5 stars

I am extremely impressed with…Customer care

I am extremely impressed with Fangocur's concern to satisfy the client and respond to any problems with great understanding and trust.

2 March 2022
Unprompted review
bentocur GmbH logo

Reply from bentocur GmbH

Hi Davis,
thank you for your feedback!
We are really happy that you are satisfied with our custumers service. It is our uppermost goal to ensure that all of our customers are satisfied! We remain at your disposal for any questions you may have.
Best regards,
Your fangocur Team

Rated 5 out of 5 stars

Always excellent service from Fangocur…

Always excellent service from Fangocur to go along with their healthy and excellent products.

9 January 2022
bentocur GmbH logo

Reply from bentocur GmbH

Dear Janice,
thank you for your feedback and for your fidelity!
We are really happy that you are satisfied with our service, we wish you a good treatment with fangocur Bentomed and Bentoforte. We remain at your disposal for any questions you may have.
Best regards,
Your fangocur Team

Rated 5 out of 5 stars

very correct

29 September 2021
bentocur GmbH logo

Reply from bentocur GmbH

Dear Laureta,
thank you for your positive feedback!
We are really happy that you are satisfied with our service, we wish you a good treatment with fangocur Bentomed and remain at your disposal for any questions you may have.
Best regards,
Your fangocur Team

Rated 5 out of 5 stars

Fantastic service and product as always

Fantastic service and product as always
R A

28 August 2021
bentocur GmbH logo

Reply from bentocur GmbH

Dear Reinhard,
thank you for your positive feedback and for your fidelity!
We are really happy that you are satisfied with our service and with our fangocur mineral drink. We wish you a good treatment!
Best regards,
Your fangocur Team

Rated 5 out of 5 stars

AMAZING AND NATURAL PRODUCT THAT HELPS…

AMAZING AND NATURAL PRODUCT THAT HELPS WITH MANY SKIN INFLAMATION PROBLEMS

8 August 2021
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Reply from bentocur GmbH

Dear Peter,
thank you for your positive feedback and for your fidelity, we are really happy that you are satisfied with our fangocur medical mask.
We wish you a good treatment!
Best regards,
Your fangocur Team

Rated 5 out of 5 stars

Always an easy ordering process and a…

Always an easy ordering process and a quick delivery to the UK too. Products, as ever, are excellent!

16 June 2021
bentocur GmbH logo

Reply from bentocur GmbH

Dear Rosie,
thank you for your positive feedback!
We are really happy that you are satisfied with our fangocur products. We wish you a good treatment with our natural products and remain at your disposal for any questions you may have.
Best regards,
Your fangocur Team

Rated 3 out of 5 stars

I bought the products for rosacea

I bought the products for rosacea. It doesn't quite seem to have vanish!! I still have a lot of pimples on my cheeks. It is just a little less red.
Fast shipping of the products and good service otherwise.

5 August 2020
Unprompted review
bentocur GmbH logo

Reply from bentocur GmbH

Dear Ellie,
thank you for your message, we hope that our customer service could help you!
Kind regards,
Your fangocur-Team

Rated 5 out of 5 stars

I have oily skin and my daughter has…

I have oily skin and my daughter has dry acne prone sking.
I came about knowing Fangocur products when my daughter had a very bad breakout of eczema and I was researching for natural ways of healing.
We have been using the Fangocur products for some 5 years. The mud musks, are absolutely the best that both my daughter and myself have used compared to other brands we have tried.
We will keep using your products for as long as you exist.
Thank you for creating such a wonderful healing creams and musks and without any fuss and marketing hype.

22 March 2020
Unprompted review
bentocur GmbH logo

Reply from bentocur GmbH

Dear Violeta,
thank you for sharing your experience, we are really happy that our natural product could help you!
Kind regards,
your fangocur team

Rated 1 out of 5 stars

You guys billed my twice thru paypal

You guys billed my twice thru paypal. I requested a refund and still have not heard from you.

20 December 2019
Unprompted review
bentocur GmbH logo

Reply from bentocur GmbH

Dear Daryosh,
please send a copy of the double charge at service@fangocur.com, so we can refund you.
Thank you in advance.
Kind regards,
your fangocur team

Rated 5 out of 5 stars

I have been a fangucur customer for 5…

I have been a fangucur customer for 5 or 6 years and have always had excellent service. If you look on the website carefully enough, they offer discounts which are not always immediately visible. Their products are expensive but the quality is superb.

1 October 2018
Unprompted review
Rated 5 out of 5 stars

Fangocur is an excellent product and company.

I have used this company for around 7 years. They are trustworthy, helpful and courteous at all times. My orders have always arrived promptly and intact. I have even tried the pay after delivery option, but no need to worry about paying first the order always arrives. The products are excellent and do what they say. I have had a vast improvement in my skin since using them. I would recommend them to anyone who fits the criteria specified on the site. I am very happy.

15 January 2018
Unprompted review
Rated 3 out of 5 stars

For some reason I was not able to order …

For some reason I was not able to order on line as I always have. In the end you were helpful and organised for my Arthrodisc capsules to be sent, and then helped me to pay on line later. It just all took too long and makes me hesitant to order again. I requested a reset for my Password which never came.

28 November 2017
Unprompted review
bentocur GmbH logo

Reply from bentocur GmbH

Dear Mrs Wigram,
thank you for having informed us. We are really sorry that you could not order online.
Please contact our customer service (mail at office@fangocur.com) if you have not received a new password yet. If you wish, you can always order by email and pay after reception. So it will not take you too long to receive your order.
Our customer service (toll-free hotline 00800 3264 6287 or Email office@fangocur.com) is at your disposal for further information.
Kind regards,
The fangocur team

Rated 4 out of 5 stars

Great Products

I have ordered several products from Fangocur over the years and continue to be impressed by the quality of their products and politeness of their correspondence. I would not hesitate in recommending them.

Keep up the good work.

6 April 2017
Unprompted review

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