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Independent Financial Advice and Wealth Management
4, The Old Courtyard, Threshelfords Business Park, Feering, CO5 9SE, Colchester, United Kingdom
4.2
10 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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We have been with this company for many years and have always found our Adviser to be knowledgeable, efficient and friendly.
Have been happy with the advice and financial returns.
Would be happy to recommend Fairey Associates.
They have always been extremely professional and helpful and also explain things in layman’s terms that are easy for a mere mortal like me to understand.
I would wholeheartedly, and actually have, recommend them to others.
I had a positive experince with Fairey Associates Limited . The staff were calm and very helpful and supportive.
Excellent clear and understandable information to allow informed decisions
Always a. Great company to deal with great communication and always update you regularly been using them for 8+ yrs
We had all our accounts moved to Fairly associates when our previous financial advisor retired. He spent a long time and took a great deal of trouble finding us new financial advisors. We have been very happy with Fairy associates, especially with Michael Hennessy. We have found him to both personable and professional in all matters. He understands our life goals and always gives excellent advice.
From first contact to completion the advise and guidance I received was impressive. Pensions can appear a bit of a minefield and require expertise to negotiate ensuring adequate provision into retirement. Michaela provided the guidance I needed with great patience with my, many, questions backed up by a reassuring professionalism and knowledge gained over many years of service within this field. I am very satisfied with my dealings with Fairey Associates but with Michaela in particular. I would recommend unreservedly.
My family and I have had Fairey Associates manage our estate for around 20 years. We have always had well reasoned advice and guidance, initially with Ed Fairey and then Michael Hennesey and their teams.
first and last encounter with this company was disappointing. Peter, a financial advisor, called after I made an online enquiry. However, his advice was poor. He lacked the knowledge of pension operations and calculated contributions based on a savings account approach with a clear end goal. He didn’t consider annual growth or withdrawal rates and their impact on contributions.
Peter was also judgemental in his tone about personal circumstances. He appeared to age-discriminate and negatively commented in relation to retiring in late 50s while starting a pension in my 30s. This isn’t an unusual approach.
I called the company to share my experience as my first point of call and the company director called me back. It seems to be the company’s ethos - ‘poor advice, judgemental attitude’ as the director himself wasn’t apologetic, took no responsibility for his employees’ approach and seemed somewhat uninterested. Take your business elsewhere
Reply from Fairey Associates Limited
Hello,
As was mentioned during your call with one of our Directors, we are sorry to hear that you were not satisfied with your initial contact with the firm. I appreciate you sharing your concerns, and as promised, we have taken your feedback on board and addressed it accordingly.
It may help to clarify that providing advice is a formal process that requires spending time with you and fully understanding your circumstances. During a first call, we do not yet have the level of detail needed to offer specific advice. Instead, we discuss matters at a conceptual level to outline potential next steps. This initial conversation is naturally more high level and simplified.
Part of our role is also to ensure that the goals you set are achievable and to highlight where there may be challenges in meeting them.
As offered previously, we would be more than happy to arrange for you to speak with another member of the team if you feel that would be helpful.
Having lost my partner to a sudden death, Fairey Associates, who were dealing with my late partner’s pension have been invaluable to me, in particular Kevin McCann who was always at the end of the phone to talk through my concerns and who expedited matters quickly and efficiently which was a great comfort to me during this difficult time. I cannot rate them highly enough.
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