Factoryoutletscooters Reviews 113

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I bought one of these for my wife several years ago and it has been an excellent acquisition. We acquired it because it comes apart and can be placed in the boot of the car so we can visit places wher... See more

Rated 5 out of 5 stars

Factory outlet scooters offer great low prices and so this week have taken delivery of my second scooter I’ve purchased from them. Staff are friendly and informative whenever I’ve rang and their sit... See more

Company replied

Rated 5 out of 5 stars

I was looking for a mobility scooter to suit me needs. I called factory outlets and received advice on what would suit me the staff we're Plolite even though l call them several time after mak... See more

Company replied

Rated 5 out of 5 stars

ordered a scooter for myself was delivered two days later fully charged and assembled by a very friendly delivery agent great scooter at a very good price drives like a dream so good my wife fell in... See more

Company replied

Company details

  1. Mobility Equipment Supplier

Information provided by various external sources

We are a Family run business, with over 20 years experience in the mobility industry, we employ local people who have great experience in the mobility industry, We pride ourselves on excellent customer service and the best prices in the UK. We supply and are the main agents in the market with Shoprider, Pride Mobility, Electric Mobility, Sunrise Medical, Kymco, Van Os Medical, TGA, Invacare, Drive Medical, Roma Medical, Freerider, Scooterpac, Sheerlines, Flexel batteries and Mark Bates Premiercare Insurance


Contact info

4.9

Excellent

TrustScore 5 out of 5

113 reviews

5-star
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Rated 5 out of 5 stars

I contacted the company and had a…

I contacted the company and had a conversation with John, who understood my needs and offered a great solution at an excellent price. I agreed to the offer and was provided with a delivery date. The Mobility Scooter arrived as scheduled, and I was thrilled with the entire experience. It was truly delightful.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

New scooter

I bought one of these for my wife several years ago and it has been an excellent acquisition. We acquired it because it comes apart and can be placed in the boot of the car so we can visit places where my wife could use it to get about as the previous scooter was in one piece and wouldn't fit in the car. It has given her a new lease of freedom. The only observance is that she would like it to be faster as 4 mph is rather limiting if going a fair distance.

10 January 2021
Unprompted review
Rated 5 out of 5 stars

Happy with FOS highly recommend them…

Happy with FOS highly recommend them with prices and range worth a visit. Great people

3 December 2020
Unprompted review
Factoryoutletscooters logo

Reply from Factoryoutletscooters

Hi Mr Guest
Great to hear your comments, we always like to have a fully stocked showroom for customers to browse at, nice to hear the highly recommended comment, this will get passed onto the team.
Once again thank you
John

Rated 5 out of 5 stars

Use this company for years great…

Used this company for years great service from start to finish 👍

3 December 2020
Unprompted review
Factoryoutletscooters logo

Reply from Factoryoutletscooters

Hi Mr Breden
Thank you for your time and thank you for all support you have given Factory Outlet Scooters over the years, we really do appreciate it.
Many thanks
John

Rated 5 out of 5 stars

Bought today from these and so pleased…

Bought today from these and so pleased thank you for making it easy excellent

3 December 2020
Unprompted review
Factoryoutletscooters logo

Reply from Factoryoutletscooters

Hi Mr Crane
Pleased to hear you was happy with your purchase today, we always aim to make it very easy and comfortable for all our customers, once again thank you for your support.
John

Rated 5 out of 5 stars

Very competitive and professional

Very competitive and professional. Delivery arrangements were great (on a Sunday!). Post-delivery questions were resolved efficiently. Great Work.
Thanks.

23 November 2020
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Reply from Factoryoutletscooters

Hi Mr H
Thank you for your time in writing your review, we always aim to delivery 7 days a week when possible, pleased to hear we were competitive on price and gave professional service.

Many thanks
John

Rated 5 out of 5 stars

Recently received excellent customer…

Recently received excellent customer care, , professional, friendly, highly recommend, was able to answer all my questions and kept within my budget.

14 November 2020
Unprompted review
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Reply from Factoryoutletscooters

Hi Donna Marie
Thank you for choosing Factory Outlet Scooters for your purchase, i hope your new scooter gets you around Barlborough, nice to meet you, if i can be of any assistance in the future please dont hesitate to contact me.
Many thanks
John

Rated 5 out of 5 stars

Very happy with customer service and…

Very happy with customer service and prices very nice man that I spoke to highly recommended

14 November 2020
Unprompted review
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Reply from Factoryoutletscooters

Hi Mr Ward
Thank you for your review and pleased to see a returning customer again, thank you for your valued support.

Rated 5 out of 5 stars

Very happy with my purchase spoke to a…

Very happy with my purchase spoke to a lovely nan on the phone. Was the cheaper than everywhere else and didn’t take long for delivery! Let the adventures commence...Thankyou

27 October 2020
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Reply from Factoryoutletscooters

Hi Miss Glover
Thank you for your time to send us a review, great to hear we did our best to help you and deliver on time, thank you for choosing Factory Outlet Scooters
Many thanks
John

Rated 5 out of 5 stars

Great service

Rang company and spoke to John, explained what l needed and John provided the answer at a very good price. Accepted offer and was given delivery date, on the date given Mobility Scooter arrived and l was overjoyed with service. A very pleasant experiance

24 September 2020
Unprompted review
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Reply from Factoryoutletscooters

Hi Mr Harris
Thank you for your review, im pleased i could help you with the purchase and saved you some money, nice to of met you. Hope the scooter is still helping you get around

John

Rated 5 out of 5 stars

Excellent service friendly and helpful…

Excellent service friendly and helpful staff with a wide range of knowledge in all products would definitely recommend

21 September 2020
Unprompted review
Factoryoutletscooters logo

Reply from Factoryoutletscooters

Hi Bob
Thank you for your time writing our review, nice to hear you are happy with our service. Once again thank you for choosing Factory Outlet Scooters

Rated 5 out of 5 stars

The most helpful and thoughtful people will to help

I recommended FOS to my Cousin, he has asked me to write this review on his behalf, when he rang FOS a lovely lady called Lindsay asked how she could help him, well she did help him and that help has transformed his life and confidence enormously, thank you so so so much Lindsay from my Cousin and me, Thank you

20 September 2020
Unprompted review
Factoryoutletscooters logo

Reply from Factoryoutletscooters

Hi
Thank you for your amazing review i will pass this review to Lindsay and im pleased to hear your experience was to a high standard.
Thank you so much

Rated 5 out of 5 stars

Amazing company you gave me the best…

Amazing company you gave me the best advise . Love my scooter thank you so much . X

19 September 2020
Unprompted review
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Reply from Factoryoutletscooters

Hi Mrs Appleyard

Thank you for your review we always try our best, our team have years of experience in this industry. Please we helped you

Rated 5 out of 5 stars

Massive thank you to John

Massive thank you to John, gave me great advice and great service, highly recommended

19 September 2020
Unprompted review
Factoryoutletscooters logo

Reply from Factoryoutletscooters

Hi Mr Wood
Thank you again for your continued custom, we really value it. Thank you

Rated 5 out of 5 stars

Really pleased with my purchase

Really pleased with my purchase
Excellent clear guidance to our needs.
Very very friendly service and a really good price.
Would highly recommend and will definitely use them again if needed
One happy customer
Thank you

16 September 2020
Unprompted review
Factoryoutletscooters logo

Reply from Factoryoutletscooters

Hi Mrs Saunders
Thank you for your great review and im pleased to hear you are one happy customer

Once again thank you and hope the Pride Colt Sport you purchased is making life about easier for you.

John

Rated 5 out of 5 stars

Thank you for the great customer…

Thank you for the great customer service. John is very nice person to deal with. Fast delivery and lovely product. I would highly recommend this company 👍

7 September 2020
Unprompted review
Factoryoutletscooters logo

Reply from Factoryoutletscooters

Hi Mrs Felgate
Thank you for your review, was nice to see you when i delivered your scooter to you, hope all is well, if you need any assistance in the future please contact me. Thank you for choosing Factory Outlet Scooters.
John

Rated 5 out of 5 stars

Factory outlet scooters offer great low prices

Factory outlet scooters offer great low prices and so this week have taken delivery of my second scooter I’ve purchased from them. Staff are friendly and informative whenever I’ve rang and their site is very easy to follow and find what you need.
Quick delivery too and everything explained on delivery re the scooter.
Thanks very much again, a real pleasure doing business with you.

4 September 2020
Unprompted review
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Reply from Factoryoutletscooters

Hi Ms Barron
Nice to read your review, and great to hear your experience with Factory Outlet Scooters was really good, hope the scooter is helping you and look forward to helping in the future.
Many thanks

Rated 5 out of 5 stars

love my galaxy 2 scooter does…

love my galaxy 2 scooter does everything as advertised, it was delivered fully esembled and ready to use. very professional service i would recomend to my family and friends.

25 August 2020
Unprompted review
Factoryoutletscooters logo

Reply from Factoryoutletscooters

Hi Mrs Burgess
Thank you for your great review, its nice to see we gave you an excellent service, hope all is going well, any problems we are on the telephone lines 7am to 10pm every day.
Thank you for choosing Factory Outlet Scooters

Rated 5 out of 5 stars

I dealt with John he was polite always…

I dealt with John he was polite always happy to chat about scooter even in the evening kept me updated at all times went above and beyond to explain everything always cheery and happy not 1 bad thing about my entire experience and anything else repairs ect i will definitely be dealing with john again such a gem thank you

18 August 2020
Unprompted review
Factoryoutletscooters logo

Reply from Factoryoutletscooters

Hi Mrs Hutchinson
Thank you so much for the great review you gave us, it means alot to us at Factory Outlet Scooters that we always offer the highest level of service we can. Thank you so much John

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