EZ Living Interiors - Coleraine Reviews 

644
•
TrustScore 5 out of 5

4.8

Unit 8, Riverside Retail Park, Coleraine, BT513NA Coleraine, Northern Ireland, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

We wanted to buy 2 reclining chairs for our newly extended kitchen. Amina in the Coleraine store was so helpful showing us all options and giving us time to test them out. She was extremely helpful... See more

Company replied

Rated 5 out of 5 stars

Recieved a delivery today, Jim Doran and Ryan McCoy were so helpful. Helped talk us through how ro resolve a small issue with item. Would definately recommend!

Company replied

Rated 5 out of 5 stars

Amazing experience from the moment we entered. We were greeted by Richard Hall who could not have been more accomodating, professional, warm, frendly and knowledgable....oh and must say patient!... See more

Company replied

Rated 5 out of 5 stars

Experience in Coleraine store was made by the helpful and knowledgable staff. Alisha Jordan helped me find bar stools to match the dining furniture I had previously purchased. Gave me clear dimens... See more

Company replied


Company details

  1. Furniture Store
  2. also in
  3. Bedroom Furniture Store
  4. Furniture Accessories
  5. Mattress Store
  6. Sofa Store

About EZ Living Interiors - Coleraine

Written by the company

Discover your new home at EZ Living Interiors

Shop All Departments

Shop Sofas

Shop Dining Room

Shop Living Room

Shop Accessories

A family run, local business, EZ Living Interiors has been operating for over 37 years. We are proud to call ourselves front runners in the Irish furniture market offering 5 star customer service, superb furniture choice, excellent value for money and bespoke designed showrooms across Ireland and Northern Ireland.


Contact info

  • Unit 8, Riverside Retail Park, Coleraine, BT513NA, Coleraine, Northern Ireland, United Kingdom

  • +02870516010

4.8

Excellent

TrustScore 5 out of 5

644 reviews

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4.8

All reviews

(644)

2,538 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful Staff

Alisha was very helpful in store, will definitely be back soon!

14 October 2026
Unprompted review
EZ Living Interiors - Coleraine logo

Reply from EZ Living Interiors - Coleraine

Dear Holly,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Alisha provided great customer service…

Alisha provided great customer service by helping us get our sofa delivered 3 eeeks earlier than expected.

14 October 2026
Unprompted review
EZ Living Interiors - Coleraine logo

Reply from EZ Living Interiors - Coleraine

Dear Fiona,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

We have been looking for a statement…

We have been looking for a statement chair for one of our living rooms and we settled on ez living coleraine for the quality they sell we did a fair bit of searching and found what we were looking for the staff are friendly and helpful the saleswoman anima went above and beyond and got us a speedy delivery couldn’t recommend them highly enough for their service and the care she took dealing with the sale ,absolutely fantastic!!!!

13 October 2026
Unprompted review
EZ Living Interiors - Coleraine logo

Reply from EZ Living Interiors - Coleraine

Dear Andrew,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Great customer service Alisha

Have been trying to decide between a few tables at a few different shops, spoke to Alisha today from the coleraine store just for some logistics as I still hadn't made up my mind. She was so lovely, friendly and professional i decided to purchase with her straight away. Was very informative and got back to me about any queries straight away via telephone and email. Alisha has been amazing. Thank you so much. Looking forward to my delivery now 😊

10 October 2026
Unprompted review
EZ Living Interiors - Coleraine logo

Reply from EZ Living Interiors - Coleraine

Dear Amy,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Great helpful staff

Great helpful staff. Product satisfaction. Good location.

18 September 2026
EZ Living Interiors - Coleraine logo

Reply from EZ Living Interiors - Coleraine

Dear Peter,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Excellent customer service

I popped into EZ living yesterday looking for some items, I didn’t realise they had such a good range of rugs upstairs, I got talking to a lovely lady called Vera who is a visual merchandiser I believe. I was asking her advice re the rugs and then spoke to her re what I was originally in there for. She was extremely helpful and I left with my purchase, I’m also going back this morning to purchase a couple of rugs. In the world we live in today it’s very difficult to get good customer service but thankfully Vera was an absolute joy to deal with. Thank you Vera ☺️

6 October 2026
Unprompted review
EZ Living Interiors - Coleraine logo

Reply from EZ Living Interiors - Coleraine

Dear Sarah

Thank you for reaching out.

We really appreciate your very kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team member Vera

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

The staff of the store were incredible

The staff of the store were incredible. Very knowledgable, helpful and welcoming. A brilliant experience, thank you.

14 September 2026
EZ Living Interiors - Coleraine logo

Reply from EZ Living Interiors - Coleraine

Dear David

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Coleraine store

We recently visited the coleraine store to purchase our sofa for our new home. We had previously dealt with Richard who was so friendly and helpful when we were initially enquiring so we knew that’s who we would like to come back to when purchasing the sofa! Richard was amazing and explained everything to us regarding purchasing and delivery times as well as payment options. He is a credit to the store and amazing at his job! Thanks for all your help Richard and your continued help!

3 October 2026
Unprompted review
EZ Living Interiors - Coleraine logo

Reply from EZ Living Interiors - Coleraine

Dear Katie

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience you shared with Richard

I’ll make sure to pass on your compliments

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Good experience!

Alisha was so patient with our process in trying to make decisions about new furniture— and so helpful throughout.

30 September 2026
Unprompted review
EZ Living Interiors - Coleraine logo

Reply from EZ Living Interiors - Coleraine

Dear Tara

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience you shared with Alisha,

I’ll make sure to pass on your compliments,

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Coleraine store excells in customer service

I called in to the coleraine store today to order a footstool and ended up with a foot stool and 6 new dining chairs. Alisha and Amina who was a new employee were brilliant and so patient with me and showed me round the whole store looking for the dining chairs which im so happy about. They took their time with me helping to choose the right colour and style until we got the right match for my house. This is my third time dealing with Alisha and her customer service skills are excellent. 5 stars today for her and Amina.

30 September 2026
Unprompted review
EZ Living Interiors - Coleraine logo

Reply from EZ Living Interiors - Coleraine

Dear Paul

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members Alisha and Amina

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 4 out of 5 stars

I bought a sofa

I bought a sofa, the process was very smooth and the staff very helpful. I am very happy with my purchase and I would definitely recommend

27 September 2026
Unprompted review
EZ Living Interiors - Coleraine logo

Reply from EZ Living Interiors - Coleraine

Dear Amy

Many thanks for reaching out.

We really appreciate your kind words and are so proud to receive such commendation,

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Went into the Coleraine store today &…

Went into the Coleraine store today & was served by Alisha. She was very friendly, extremely helpful & knowledgeable. Excellent customer service. She was not pushy in any way & allowed me to take my time. Great experience thank you Alisha.

25 September 2026
Unprompted review
EZ Living Interiors - Coleraine logo

Reply from EZ Living Interiors - Coleraine

Dear Edel

Thank you for reaching out.

We really appreciate your kind words of acclaim for our team member Alisha , and are so proud of the experience you shared

I’ll make sure to pass your compliments

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Lovely store

Lovely store
Great Staff

2 September 2026
EZ Living Interiors - Coleraine logo

Reply from EZ Living Interiors - Coleraine

Dear Andy

Thank you for reaching out.

We really appreciate your kind words and are so proud o our shared experience,

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 2 out of 5 stars

Very slow delivery

Sadly I’m still waiting for the delivery of my order. By the time it gets here I will have been waiting over a month. Not great for a £39 delivery fee.

31 August 2026
EZ Living Interiors - Coleraine logo

Reply from EZ Living Interiors - Coleraine

Dear Wendy

I'm sorry to hear about this. I will ask our team to look into this for you. We will revert to you via email shortly.

Rated 5 out of 5 stars

Alisha was very helpful and answering…

Alisha was very helpful and answering our questions, working out best prices and delivery times etc

19 September 2026
Unprompted review
EZ Living Interiors - Coleraine logo

Reply from EZ Living Interiors - Coleraine

Dear Customer,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team member Alisha

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Alisha remains lovely

Alisha remains lovely, friendly and helpful. Gave me clear and honest information about my order and delivery.

16 September 2026
Unprompted review
EZ Living Interiors - Coleraine logo

Reply from EZ Living Interiors - Coleraine

Hi Helen,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

As a disabled person I appreciated the…

As a disabled person I appreciated the care throughout the transaction.
Alisha spent all time showing me a lot of options and has kept in touch arranging delivery to suit myself.
Also very pleasant to deal with

6 August 2026
Unprompted review
EZ Living Interiors - Coleraine logo

Reply from EZ Living Interiors - Coleraine

Dear Customer,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

I was allowed to browse but salesperson…

I was allowed to browse but salesperson Alisha made herself known She was very professional .and respectful and made us feel at ease.

12 September 2026
Unprompted review
EZ Living Interiors - Coleraine logo

Reply from EZ Living Interiors - Coleraine

Hi Margaret,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Great customer service

Visited with my parents earlier in week. Helped my Alisha who was knowledgeable and helpful. She made us feel not rushed and keen to get answers from others if she didn’t know herself. Alisha was not hard selling which helped us look with ease and definitely will be purchasing with them in the future.

9 September 2026
Unprompted review
EZ Living Interiors - Coleraine logo

Reply from EZ Living Interiors - Coleraine

Dear Customer,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 2 out of 5 stars

Have to pay for delivery and assembly…

Have to pay for delivery and assembly rip off just another way to extract money from the customer

15 August 2026
EZ Living Interiors - Coleraine logo

Reply from EZ Living Interiors - Coleraine

Hi John,

Thank you for your feedback. We completely understand that additional delivery and assembly charges can be frustrating.

We make every effort to keep the prices of our products as competitive and affordable as possible. Rather than building delivery and assembly costs into the product price for every customer, we keep these services as separate charges. This means customers who do not require delivery or assembly are not paying towards those costs, while those who do can choose the services they need.

We appreciate that the additional charges can affect the overall cost, and we’re always mindful of keeping these fees as reasonable as possible while covering the costs involved in providing the services.

Thank you for your understanding and for giving us the opportunity to explain.

Kind Regards,
Customer Care | EZ Living Interiors

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