Lovely, friendly staff who are available to help when needed but not pushy. Good communication with regard to delivery dates and keeping updated along the way. A beautiful shop, well laid out with lot... See more
Location
Switch locationUnit 3 Braidwater Retail Park, Ballymena, BT423AG Antrim, Northern Ireland, GB
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We knew what range we were looking for however we weren't 100% sure about consoles fitting in the drawers of the TV unit. Paul was very helpful and actually helped measure the drawer of the TV unit we... See more
Company replied
The staff in EZ living were great! initially approaching us while browsing to offer help if needed but allowed us space to walk around store at our own pace. When i had made a decision about my purcha... See more
Company replied
Lovely store to wander round at leisure, great layout, staff were available but left us to browse until we needed help. We were served by Paul McC, & purchased a fab bed frame. Nothing was too much bo... See more
Company replied
Company details
About EZ Living Interiors - Ballymena
Written by the company
Discover your new home at EZ Living Interiors
A family run, local business, EZ Living Interiors has been operating for over 37 years. We are proud to call ourselves front runners in the Irish furniture market offering 5 star customer service, superb furniture choice, excellent value for money and bespoke designed showrooms across Ireland and Northern Ireland.
Contact info
Unit 3 Braidwater Retail Park, Ballymena, BT423AG, Antrim, Northern Ireland, United Kingdom
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Great Branch
Lovely, friendly staff who are available to help when needed but not pushy. Good communication with regard to delivery dates and keeping updated along the way. A beautiful shop, well laid out with lots of different styles to suit all tastes. Offered coffee or tea when in the shop and a nice shortbread biscuit which was a lovely touch, making it feel like an experience rather than a chore. I would definately return to this branch for any future furniture purchases.
May use AI-assist with repliesRead more
I ordered a kitchen table on the 3rd of…
I ordered a kitchen table on the 3rd of July we were told it would be the last week in July before I recieved it that seems a long time as it was coming from Southern Ireland I live in the north on about the 28th of July I visited the store and was told there was none in stock wich there was when we perchased the item we got a call that our table will be arriving on the 26th of august nearly two months since paying for it I will not be visiting the shop again

Reply from EZ Living Interiors - Ballymena
Just had a great experience in EZ…
Just had a great experience in EZ living interiors, Ballymena. Rachel was so helpful and patient with us and we're delighted with our purchase.
Thanks again Rachel

Reply from EZ Living Interiors - Ballymena
The staff in EZ living were great
The staff in EZ living were great! initially approaching us while browsing to offer help if needed but allowed us space to walk around store at our own pace. When i had made a decision about my purchase Noel made the process very easy.

Reply from EZ Living Interiors - Ballymena

Reply from EZ Living Interiors - Ballymena

Reply from EZ Living Interiors - Ballymena
Ricky Nelson and Ken Gilpin delivered a…
Ricky Nelson and Ken Gilpin delivered a reclining chair to my mum in a 2nd floor flat. She has dementia and is hard of hearing but they took great care with her. Top marks! Very much appreciated :)

Reply from EZ Living Interiors - Ballymena
Great staff. Professional, helpful and respectful
The staff were really helpful and went out of their way to help me find the type of furniture I wanted. It was a really hot day and they offered me a bottle of water of which I was very grateful for. The staff member who I dealt with directly was called Noel Martin and he was so helpful that I will certainly be returning to the Ballymena store in future. Overall, they were extremely professional and made me feel they were focused on what I was interested in, and not in any way pressured to buy items I was not.

Reply from EZ Living Interiors - Ballymena
The experience was amazing.
The experience was amazing.
Definitely recommend as the customer service and the quality of food was top notch.

Reply from EZ Living Interiors - Ballymena
Straight forward and easy process to…
Straight forward and easy process to buy a sofa. Michelle in the Ballymena store was very helpful. Definitely will be back again.

Reply from EZ Living Interiors - Ballymena
We knew what range we were looking for…
We knew what range we were looking for however we weren't 100% sure about consoles fitting in the drawers of the TV unit. Paul was very helpful and actually helped measure the drawer of the TV unit we picked and the bookcase as well to see whether we could go for these units. He also explained everything we needed to know with assembly with both and the price for them. He was great to talk to and so helpful. We still haven't gotten out actually delivery date yet though Paul did say it would probably be the first two weeks of August and we are excited to see them in our home.

Reply from EZ Living Interiors - Ballymena
Bed purchased from Kaitlin
My husband and I went to this store as we wanted a new bed. Kaitlin was extremely helpful and went above and beyond to ensure we were happy with our purchase. We spoke to other staff on the way out and found them also to be very friendly. We will definitely return to this store when we need to purchase new furniture. Highly recommended this store for both choice and service.

Reply from EZ Living Interiors - Ballymena
Highly recommended!
We have only good things to say about this store! My Mum and sister went in to source a new mattress in the Ballymena store and found Kaitlin to be both helpful and patient. I accompanied my Mum yesterday to make a final decision. We were met by Michelle who was clearly very knowledgeable in this field. She left us alone to think about it and never at any time did we feel under pressure. It was a big decision for my Mum and we thank Michelle for her patience and understanding. She was kind and personable and following the sale took us downstairs for tea and biscuits! She was very friendly and generous in the time she gave us. We are very grateful. The mattress has yet to arrive but we feel confident in the decision we made with Kaitlin’s and Michelle’s help. A lovely store and one that we would be happy to return to. Many thanks!

Reply from EZ Living Interiors - Ballymena
All staff very friendly and helpful…
All staff very friendly and helpful especially Katlin who processed our order quickly and easily, she also explained every detail very professionally. Delivery service was excellent with previous purchases.

Reply from EZ Living Interiors - Ballymena
Excellent shopping experience
Thanks to EZliving for an excellent shopping experience. From the moment we entered the store we were met by Noel who Immediately offered his help. We were looking for a particular item and Noel and another assistant Kaitlin showed us various configurations of how the furniture would work in our house. We were undecided as to which to go for and a further assistant Rachael put our minds at ease with an excellent suggestion. Thankyou to the three of you for going out of your way to help, it was much appreciated.

Reply from EZ Living Interiors - Ballymena
Recent purchase
Supper service, sales assistants Kaitlin Sephens and Noel Martin great.

Reply from EZ Living Interiors - Ballymena
My First EZ Living Purchase
All the help I received before making my purchase, and the updates afterwards.

Reply from EZ Living Interiors - Ballymena
First table delivered faulty but was…
First table delivered faulty but was replaced and gentlemen who delivered table checked it before they left.

Reply from EZ Living Interiors - Ballymena
Bought a studio chair
Bought a studio chair, four small parts were missing. On reporting to the shop Chris was extremely helpful and sorted it out.

Reply from EZ Living Interiors - Ballymena
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