EYEKØNIK Reviews 

606
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 257 reviews, reviewers had a great experience with this company. Customers consistently note the stylish design, comfortable everyday fit, and solid build of the sunglasses that make wearing them effortless. Consumers frequently praise the responsive support team for handling inquiries, exchanges, and general assistance with remarkable friendliness and efficiency. However, some people mentioned experiencing frustrating delivery delays and complications with tracking their packages. A few other people also felt that the items did not match expectations, pointing out unexpected shipping origins from overseas or occasional poor build quality. Reviewers noted that these drawbacks occasionally affected their overall satisfaction when purchasing items for specific seasons or events.

What people talk about most

Product

Customers had positive experiences with product, noting that the glasses feel sturdy, comfortable, and... See more

Quality

People report positive experiences with quality, highlighting that the frames feel solid, sturdy, and well... See more

User experience

Clients share positive opinions on user_experience, highlighting great shopping experiences and overall... See more

Customer service

Reviewers mention positive feedback about customer_service, highlighting exceptional support and personal... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery_service, as customer experiences vary widely. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought the NORD and the BOJO. The NORD fitted me perfectly and quality is really good! But what truly stands out is their customer service. They helped med change one of the items to a new one handl... See more

Company replied

Rated 5 out of 5 stars

It was my first purchase of Eyekonik eye glasses. I found them very trendy. The customer service is very helpful and operational. I would like to thank particularly Mila who kindly answered me on all... See more

Company replied

Rated 5 out of 5 stars

These feel balanced when wearing them. They’re light but don’t feel weak. I like that they make outfits look a bit better without being loud. I’ve already gotten a few compliments. Delivery went smoot... See more

Company replied

Rated 5 out of 5 stars

Lilly was most helpful with my enquiry and the delivery came ahead of schedule. The sunglasses are great products and I look forward to styling them out!


Company details

  1. Fashion Accessories Store

Written by the company

EYEKØNIK is an Amsterdam-based eyewear brand with the philosophy to see life through a new lens. We believe in creating a life where ambition, pleasure, and personal growth coexist in harmony. Together, we will redefine the very essence of what it means to live life to the fullest.


Contact info

3.9

Great

TrustScore 4 out of 5

606 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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3.9

All reviews

(606)

306 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Customer Care

Hi,
I recently ordered sunglasses from EYEKØNIK, and I’m very happy with my purchase. I would especially like to thank Lilly from Customer Care for her quick, professional, and friendly assistance with my order. Excellent customer service and a great shopping experience!
Sincerely,
Simona

28 May 2026
Unprompted review
Rated 5 out of 5 stars

better than expected right away

When they arrived I didn’t open them immediatelybut once I did I was surprised. The frame feels solid and well aligned. I wore them out the same day and had no issues at all. They stayed comfortable the entire time. Definitely a good everyday pair.

28 May 2026
Unprompted review

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