I had a very good experience ordering my prescription glasses from EyeBuyDirecrt. The website was easy to use, and I like being able to try indifferent virtually and enter my prescription step by ste... See more
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EyeBuyDirect has a consumer rating of 4.5 stars from 18719 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with EyeBuyDirect most frequently mention great prices, customer service and new glasses. EyeBuyDirect ranks 1st among Sunglasses sites.
Contact info
177 E Colorado Blvd, 91105-1986, Pasadena, United States
- 1-855-393-2891
- leo@eyebuydirect.com
- www.eyebuydirect.com
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Replied to 99% of negative reviews
Typically replies within 24 hours
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This is our 5th time ordering and it is…
This is our 5th time ordering and it is really reliable and high quality more than what we expect..
Fit, quality
Fit, finish, quality of lenses is better than my actual eye doctor's store, impressive
So many popups about cookies and sales…
So many popups about cookies and sales please just do 1 popup when i open the site, not 2-3 popups every time i click on something. also just make an app. its really not good on mobile. like its fine but its not good.

Reply from Eyebuydirect
I love Eyebuy Direct!
I have been ordering from here for several years now. The stress free way of being able to order and make the choices is great, along with the great prices. I love Eyebuy Direct!
Great service easy to order awesome…
Great service easy to order awesome selections my go to every time
i have been their customer since 2015…
i have been their customer since 2015 has been wonderful experience. good value for money
Great selection
I tried out the frames then added my prescription, selected the type of lenses I wanted and was done. Easy pesy
I like the styles and the prices, but not the bait-and-switch on forcing expensive lens
I like the styles and the prices, but I am wary and have stopped buying exclusively from them because they price-gouge on lenses for some styles. I have called them out on that, but they never explain it, even though I have a low-level prescription; I have to pay for the expensive lens and don't get the free one advertised. It's a bait-and-switch.
The woman on the phone was very…
The woman on the phone was very knowledgable and friendly
I could complete my order with ease
Real Ones. EBD really turns up
Solid products, and a comprehensive site that gives you as much information as you can get when you're making a purchase like this. It works extremely well for what it is. The product and commitment to providing discounts to service providers makes you all real ones.
Easy to enter prescription
Easy to enter prescription and buy affordable glasses.
Life-changing eyeglasses 🤓
The glasses i have bought over 4 years from you have been great, durable and light!
Only once I had to return a pair and it was very easy to get the correct ones in 2 days. Thank you!
Price is a Plus!
Easy to follow, First site I found, can't beat the prices!
Easy to follow; first site I found; no need to check others, because you can't beat these prices!
Everything explained well.
Easy purchase great selection.
Info input
Whenever, I took the quiz I recorded all my prescription info I thought it would carry to when I selected a pair of glasses unfortunately, it didn’t so I had to put all my information again but other than that it was fairly straightforward.
I was using my vision insurance…
I was using my vision insurance Everytime I would start to check out it would take off my insurance and try to charge me the whole amount. So it was very stressful I hope they come in and are perfect so I can give a great review afterwards

Reply from Eyebuydirect
Had in issue which resulted in my…
Had in issue which resulted in my glasses being on hold. I called customer service and they helped a lot.
easy and convienant great service price
I am a retired optical assistant and…
I am a retired optical assistant and this is easy ordering . I have two prior pairs and pleased so far.
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