Extra Karte Reviews 6,747

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting its user-friendliness and convenience for various transactions, including online shopping and ATM withdrawals. Many appreciate the quick and straightforward registration process, along with the efficient and transparent service. The app is frequently mentioned for its intuitive design and ease of navigation, making expense tracking simple and providing a good sense of control over spending. However, some customers expressed dissatisfaction with the initial credit limits, finding them too low compared to advertised amounts. There were also mentions of unexpected fees and issues with payment options, with some people experiencing confusion regarding billing cycles.

What people talk about most

User experience

Reviewers mention positive feedback about user experience. Customers frequently describe the app as... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the speed and efficiency of... See more

Payment

Users describe ambiguous interactions with payment. Many customers appreciate the affordable and flexible... See more

Product

Customers consistently note positive experiences with the product. Many reviewers express satisfaction,... See more

Price

Customers express significant dissatisfaction with pricing and credit limits. Many reviewers highlight high... See more

Based on these reviews

Rated 4 out of 5 stars

Best for monthly installments return payments for higher limit only, best for all around cashback and very useful for financial emergencies. My experience is not relevant yet. I'm a new customer. Th... See more

Company replied

Rated 5 out of 5 stars

The best customer service I've received from a German company. Everyone speaks fluent English whilst not making you feel 'bad' for not speaking German. The downside is the starting limit. Th... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with the Extra Card. The registration process was quick and easy, and I received my card without any problems. The service is transparent, and everything was clearly expl... See more

Company replied

Rated 5 out of 5 stars

I have used the extra card on many occasions. I have never had any problems with payments, because I can mostly decide how much I will pay monthly. Of course I receive a monthly payment, but the pay... See more

Company replied


Company details

  1. Financial Institution

About Extra Karte

Written by the company

Die Extra Karte Kreditkarte ist für alle gemacht, die Wert auf Komfort und Flexibilität legen. Ausgestellt von der Novum Bank Limited, einer vollständig lizenzierten Kreditinstitution, die seit ihrer Gründung im Juni 2009 vertrauenswürdige Finanzlösungen anbietet, verbindet die Extra Karte finanzielle Freiheit mit der Sicherheit einer erfahrenen Bank.

Ob zur Verwaltung alltäglicher Ausgaben, zur Planung größerer Anschaffungen oder für flexible Finanzlösungen – die Extra Karte ist für Sie da. Mit wettbewerbsfähigen Zinssätzen, ohne versteckte Gebühren und einem unkomplizierten Online-Antragsprozess ist der Einstieg kinderleicht. Unsere benutzerfreundliche App ermöglicht Ihnen eine Echtzeit-Kontrolle, von der Ausgabenverfolgung bis hin zur individuellen Limitsetzung. Erleben Sie eine Karte, die sich Ihrem Lebensstil anpasst und genießen Sie die Sicherheit einer vertrauenswürdigen Bank.

Beantragen Sie die Kreditkarte

Flexibel, Sicher und Sofort Verfügbar!

Written by the company

Morgens beantragen und mittags schon shoppen.
Genießen Sie attraktive Zinssätze, flexible Rückzahlungsoptionen und eine schnelle, einfache Online-Antragsstellung mit praktischer App-Verwaltung – sicher abgewickelt durch die lizenzierten Finanzexperten der Novum Bank Limited.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

GD23

The best thing

24 March 2026
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

Rated 5 out of 5 stars

Very good service and professional 👏 👍…

Very good service and professional 👏 👍 👌 😀 🙌

24 March 2026
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

Rated 2 out of 5 stars

My credit limit was so low and request…

My credit limit was so low and request for increase was declined even after autopay was set-up

31 March 2026
Extra Karte logo

Reply from Extra Karte

Dear Customer, We are sorry to hear that you are not satisfied with your credit limit. We understand that a lower-than-expected credit line can be frustrating. We would however highlight that the Bank is required to determine the credit limit based on the outcome of an individual assessment carried out in accordance with strict legal requirements. This is to ensure consumer protection and responsible lending practices.


Notwithstanding the above, the good news is that we actively review accounts, and your credit limit can be reassessed after just a few months. It's important that you avoid going over your credit limit, ensure you always make at least your minimum monthly payment on time and keep your data updated.

In case your limit has been increased, you will be automatically informed by email. If further support is needed, you can reach us at support@extrakarte.com. For more information, please visit our website at www.extrakarte.com.

We’re committed to assisting you further.

Kind regards,

Your Extra Karte-Team

Rated 5 out of 5 stars

Perfek super

31 March 2026
Extra Karte logo

Reply from Extra Karte

Sehr geehrter Kunde,

wir freuen uns, dass Sie mit unserem Service zufrieden sind. Danke, dass Sie sich die Zeit für das Feedback genommen haben. Wir wünschen Ihnen weiterhin viel Vergnügen bei der Nutzung Ihrer Extra Karte.

Freundliche Grüße

Ihr Extra Karte Team

Rated 5 out of 5 stars

5-Star

5-Star, Sehr Gut..

24 March 2026
Extra Karte logo

Reply from Extra Karte

Sehr geehrter Kunde,

wir freuen uns, dass Sie mit unserem Service zufrieden sind. Danke, dass Sie sich die Zeit für das Feedback genommen haben. Wir wünschen Ihnen weiterhin viel Vergnügen bei der Nutzung Ihrer Extra Karte.

Freundliche Grüße

Ihr Extra Karte Team

Rated 5 out of 5 stars

its amazing

its amazing. easy to use.

24 March 2026
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

Rated 5 out of 5 stars

I am really appreciated to extra credit…

I am really appreciated to extra credit team. They help me on every. They are very helping and supporting.

24 March 2026
Extra Karte logo

Reply from Extra Karte

Sehr geehrter Kunde,

wir bedanken uns für die positive Rückmeldung, insbesondere über die einfache Antragstellung. Es freut uns, dass wir Ihnen einen guten Service bieten konnten.

Vielen Dank, dass Sie sich die Zeit genommen haben.

Freundliche Grüße

Ihr Extra Karte-Team

Rated 5 out of 5 stars

Hi Team,

Hi Team,
Im glad to share this information with you about my experience . Its all over good while i has been using my experience is very well .
Thanks

24 March 2026
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We would like to thank you for your positive feedback, especially regarding the simple application process. We are pleased that we were able to offer you a good service.

Thank you for taking the time to rate us.

Kind regards,

Your Extra Karte Team

Rated 5 out of 5 stars

I am in love with the billing model of…

I am in love with the billing model of extra karte

24 March 2026
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

Rated 5 out of 5 stars

Thank you..

17 March 2026
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

Rated 5 out of 5 stars

Extra sehar sehar gud Service auch…

Extra sehar sehar gud Service auch sehar gud

17 March 2026
Extra Karte logo

Reply from Extra Karte

Sehr geehrter Kunde,

wir freuen uns, dass Sie mit unserem Service zufrieden sind. Danke, dass Sie sich die Zeit für das Feedback genommen haben. Wir wünschen Ihnen weiterhin viel Vergnügen bei der Nutzung Ihrer Extra Karte.

Freundliche Grüße

Ihr Extra Karte Team

Rated 4 out of 5 stars

Easy and affordable

Easy and affordable

17 March 2026
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

Rated 5 out of 5 stars

Everything is smooth and clear

Everything is smooth and clear

10 March 2026
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

Rated 5 out of 5 stars

Good berry good

17 March 2026
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

Rated 5 out of 5 stars

My experience was very good and I will…

My experience was very good and I will stay with you.

17 March 2026
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

Rated 5 out of 5 stars

I have used the extra card on many…

I have used the extra card on many occasions. I have never had any problems with payments, because I can mostly decide how much I will pay monthly. Of course I receive a monthly payment, but the payment is really affordable. If there is spam with drawing
Extra card really quick and easy to correct. Thank you for one of the best credit cards I’ve ever owned.

3 March 2026
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

Rated 5 out of 5 stars

Everything

Everything is good

3 March 2026
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

Rated 1 out of 5 stars

You can’t protect your customers

You can’t protect your customers

3 March 2026
Extra Karte logo

Reply from Extra Karte

Sehr geehrter Kunde,

es tut uns leid zu hören, dass Sie mit unserem Service nicht zufrieden sind.

Wir möchten diese Gelegenheit nutzen, um Ihnen für Ihr Feedback zu danken und hervorzuheben, dass wir kontinuierlich an der Verbesserung unseres Services arbeiten. Ihre Meinung ist uns daher sehr wichtig und hilft uns, unseren Service weiter zu verbessern. Sollten Sie weitere Unterstützung benötigen, erreichen Sie uns unter support@extrakarte.com. Für weitere Informationen besuchen Sie bitte unsere Website unter www.extrakarte.com.

Wir sind gerne für Sie da, um Ihnen weiterzuhelfen.

Freundliche Grüße

Ihr Extra Karte-Team

Rated 4 out of 5 stars

Zufrieden!

Zufrieden!

It’s easy to apply and fast approval. It helps me on my financial needs.

24 February 2026
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We would like to thank you for your positive feedback, especially regarding the simple application process. We are pleased that we were able to offer you a good service.

Thank you for taking the time to rate us.

Kind regards,

Your Extra Karte Team

Rated 5 out of 5 stars

Limit exeeded every month

I thing every month limit were exeeded is the best point

24 February 2026
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are pleased that you are satisfied with our service. Thank you for taking the time to provide feedback.

If you regularly use your card, avoid going over your credit limit and ensure you are making at least your monthly minimum payment on time you could, subject to the outcome of the individual assessment carried out for this end, be eligible for a credit limit increase..

We hope you continue to enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

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