EXELPrint Reviews 

621
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have used ExelPrint twice now and their attention to detail is superb. I recommend them; they were also very patient with me as I made several changes during the process.

Company replied

Rated 5 out of 5 stars

Labels seem to be good quality. Initial contact after purchase to confirm details was quick. Labels arrived earlier than I presumed they would have

Company replied

Rated 5 out of 5 stars

Easy ordering, fast delivery, high quality product. This will be the third year using these at our 3 day event where our participants dance for up to 8 hours each day, shower, enjoy the beach and they... See more

Company replied

Rated 5 out of 5 stars

I selected the standard shipping because I was in no rush, but the wristbands arrived faster than many other products I order on line. As to the items themselves they are very good and easy to apply... See more

Company replied


Company details

  1. Prints and Signs Store
  2. also in
  3. Business to Business Service

Information provided by various external sources

We're an Australian owned and operated manufacturer that uses the latest digital print technology to produce labels and tags of the highest industry quality.

Customised tags and labels the way you want them. Guaranteed.

Written by the company

Streamlined Order System
Whatever your needs may be, our expert team will make sure we ask the right questions to give you the best solution possible. We manufacture everything ourselves, so you can feel comfortable knowing your getting quality products at the right price. Our dispatch system will allow us to choose the right shipping method for you, so once dispatched you will be able to track your order anywhere in the world. 1.Consult, 2.Produce, 3.Ship. Simple and easy.
Green Printing
We are committed to minimising our impact on the environment by choosing eco-friendly options in everything we do. By using the latest cloud based technology, and advanced printing processes we aim to use less paper, and reduce emissions. From administration to our production, we are passionate about delivering tag and label solutions in an ethical and responsible manner.
Free Sample Packs
We have a wide range of options for to choose from regarding, size, design, materials and application when considering custom products, it can be difficult to know what to choose. This is why we offer free sample packs, so you can be sure your tags and labels will be exactly the way you want them. Guaranteed.

Free Express Shipping

For any orders over $100

Orders made before 3pm are dispatched that same day! All of our orders are sent via Express Delivery - this means you'll have the peace of mind knowing your package will be arriving quickly. We strive to ensure that all of our customers receive their order within the agreed timelines and stay fully informed throughout the entire process.

Contact info

4.8

Excellent

TrustScore 5 out of 5

621 reviews

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4.8

All reviews

(621)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top service and product as advertised

Top service and product as advertised, will be a return customer.

15 January 2024
EXELPrint logo

Reply from EXELPrint

Hi Graham,

Thank you so much for your feedback. We greatly appreciate you taking the time to let us know. We are glad to hear that you had such a positive experience with our services. I am sure the team would be thrilled to hear your feedback. If there is anything you need help with at any time in the future, please feel free to let us know.

Regards,

Deeksha

Rated 5 out of 5 stars

awesome

awesome, quick delivery.

12 January 2024
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Reply from EXELPrint

Hi Rob,

Thank you so much for your feedback. We greatly appreciate you taking the time to let us know. We are glad you had a positive experience with our services. I am sure the team would be thrilled to hear your feedback. If there is anything you need help with anytime in the future, please feel free to let us know.

Regards,

Deeksha

Rated 5 out of 5 stars

Friendly follow ups

Good (friendly) follow ups as we were busy and without the gentle reminders we may not have finalised this - now we have labled cables! Thanks!

19 December 2023
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Reply from EXELPrint

Hi Ben,

Thank you so much for your feedback. We greatly appreciate you taking the time to let us know. We are glad to hear that you liked our services. I am sure the team would be thrilled to hear your feedback. If there is anything you need help with at any time in the future, please feel free to let us know.

Regards,

Deeksha

Rated 5 out of 5 stars

delivered promptly

delivered promptly
items ordered were delivered
packaging suitable

18 December 2023
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Reply from EXELPrint

Hi Rex,

Thank you so much for your feedback. We greatly appreciate you taking the time to let us know. We are glad to hear that you had such a positive experience with our team and that your products were delivered to you in no time. I am sure the team would be thrilled to hear your feedback. If there is anything you need help with at any time in the future, please feel free to let us know.

Regards,

Deeksha

Rated 5 out of 5 stars

Very patient as we worked through our requirements

Very patient as we worked through our requirements and then fast response and delivery

24 November 2023
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Reply from EXELPrint

Hi Aurelian,

Thanks for the feedback. We're really happy to hear that you had such a positive experience with our customer experience team. I'm sure they'd be thrilled to hear your feedback. Please don't hesitate to reach out if there's anything else we can help you with!

Regards,

Deeksha

Rated 5 out of 5 stars

Great Service

From the initial web enquiry, right through to the product delivery, the service was excellent. I had some very specific requirements and made quite a few changes, and the team were only too happy to help. Lead time was less than quoted, and my labels were delivered in record time. Would highly recommend them to everyone, and will be using them again.

19 December 2023
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Reply from EXELPrint

Hi Conor,

Thanks for the feedback. We're really happy to hear that you had such a positive experience with our customer experience team. I'm sure they'd be thrilled to hear your feedback. Please don't hesitate to reach out if there's anything else we can help you with!

Regards,

Deeksha

Rated 5 out of 5 stars

Good service

the service is great, and very professional. Iam able to get my requirements done on time.

6 December 2023
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Reply from EXELPrint

Thanks for the feedback, we're really happy to hear that you had such a positive experience with our customer experience team and everything went well according to time. Please don't hesitate to reach out if there's anything else we can help you with!

Regards,

Josh - EXELPrint

Rated 5 out of 5 stars

Easy to customise and order products…

Easy to customise and order products with confidence

24 November 2023
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Reply from EXELPrint

Hi Cameron,

Thanks for taking the time to leave us your feedback. It's really great to hear that you had a positive experience customising your labels! Don't forget we're here to help, so please don't hesitate to reach out to us anytime. Thanks again kindly for your business.

Regards,

Josh - EXELPrint

Rated 5 out of 5 stars

Highly recommended

High quality - quick turnaround for a small order - very helpful staff.

6 December 2023
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Reply from EXELPrint

Hi Jonnie,

Hi Cameron,

Thanks for taking the time to leave us your feedback. It's really great to hear that everything happened nice and quickly and that our staff was so helpful to you. We're sure they'll be delighted to hear that! Don't forget we're here to help, so please don't hesitate to reach out to us anytime. Thanks again kindly for your business.

Regards,

Josh - EXELPrint

Rated 5 out of 5 stars

Brilliant!

Quick replys, fast time turn around.

Very efficient!

Rachelle was amazing to deal with!

31 October 2023
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Reply from EXELPrint

Hi Melissa,

Thanks so much for leaving us your lovely feedback, we really appreciate it. And of course it's great to hear that you had such a positive experience with Rachelle, we're sure she'll be absolutely thrilled to hear your comments! Don't forget we're always here to help, so feel free to reach out to us any time!

Regards,

Josh

Rated 5 out of 5 stars

Very fast and friendly service as always.

I have been in the business for over 10 years and always got my Test Tags printed by EXELPrint. Had a great experience every time, very friendy team and competitive price always.
Thank you from ALM Test & Tag team (Perth)

22 November 2023
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Reply from EXELPrint

Thank you so much for your kind words and continued trust in EXELPrint over the past 10 years. We are thrilled to hear that you have had great experiences with our team. I'm sure they’d be happy to hear your feedback.

We value your business and the relationship we've built together. If there's anything more we can do, please don't hesitate to let us know. We look forward to serving you for many more years to come.

Regards,
Deeksha

Rated 5 out of 5 stars

Nice and easy

Nice and easy. Great colour range and delivered nice and efficiently. Well packaged so product wouldn't bend. Have purchased from them twice now, and will continue to do so for our Club

6 November 2023
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Reply from EXELPrint

Hi Tegan,

Thank you so much for your feedback. We greatly appreciate you taking the time to let us know. We are glad to hear that you had such a positive experience with our services. I am sure the team would be thrilled to hear your feedback. If there is anything we can help you with at any time in the future, please feel free to let us know.

Regards,
Deeksha

Rated 5 out of 5 stars

Product looks good

Product looks good, service was quick

6 November 2023
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Reply from EXELPrint

Hi Christopher,

Thank you so much for your feedback. We greatly appreciate you taking the time to let us know. We are glad that you liked our product and are happy with the overall service. I am sure the team would be thrilled to hear your feedback. If there is anything you need help with at any time in the future, please feel free to let us know.

Regards,
Deeksha

Rated 5 out of 5 stars

Tags

Value. Delivery speed.

5 November 2023
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Reply from EXELPrint

Hi Philip,

Thank you so much for your feedback. We greatly appreciate you taking the time to let us know. We are glad to hear that you had such a positive experience with our services and the delivery. I am sure the team would be thrilled to hear your feedback. If there is anything you need help with at any time in the future, please feel free to let us know.

Regards,
Deeksha

Rated 5 out of 5 stars

Quick delivery

Easy transaction with quick delivery and competitive pricing

30 October 2023
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Reply from EXELPrint

Hi Donna,

Thank you so much for your feedback. We greatly appreciate you taking the time to let us know. We are glad to hear that you had such a positive experience with our services and that your products were delivered to you in no time. I am sure the team would be thrilled to hear your feedback. If there is anything you need help with at any time in the future, please feel free to let us know.

Regards,
Deeksha

Rated 5 out of 5 stars

Fast and easy service

29 October 2023
EXELPrint logo

Reply from EXELPrint

Hi Leigh,

Thank you so much for your feedback. We greatly appreciate you taking the time to let us know. We are glad to hear that you had such a positive experience with the team. I'm sure they'd be thrilled to hear your feedback. If there is anything you need help with at anytime in the future, please feel free to let us know.

Regards,
Deeksha

Rated 5 out of 5 stars
EXELPrint logo

Reply from EXELPrint

Thank you so much for your feedback. We greatly appreciate you taking the time to let us know. We are glad to hear that you had such a positive experience with the team. I'm sure they'd be thrilled to hear your feedback. If there is anything you need help with at any time in the future, please feel free to let us know.

Regards,
Deeksha

Rated 5 out of 5 stars

They had the record of what we ordered…

They had the record of what we ordered 3 years ago, which made it very easy for me to make a new order.

19 October 2023
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Reply from EXELPrint

Hi Suman,

Thank you so much for your feedback. We greatly appreciate you taking the time to let us know. We are glad to hear that you had such a positive experience with the team. I'm sure they'd be thrilled to hear your feedback. If there is anything you need help with at any time in the future, please feel free to let us know.

Regards,
The EXELPrint Team

Rated 5 out of 5 stars
EXELPrint logo

Reply from EXELPrint

Hi Andrew,

Thank you so much for your feedback. We greatly appreciate you taking the time to let us know. We are glad to hear that you had such a positive experience with our services. I am sure the team would be thrilled to hear your feedback. If there is anything you need help with at any time in the future, please feel free to let us know.

Regards,
Deeksha

Rated 4 out of 5 stars

The customer service was exceptional

The customer service was exceptional. We made the decision to use the service based on that. we wanted Matte paper which isn't offered so that was a shame. Also there was one small printing mistake but all in all we were happy with the service

2 November 2023
EXELPrint logo

Reply from EXELPrint

Thank you so much for your feedback. We greatly appreciate you taking the time to let us know. We are glad to hear that you liked our services. I am sure the team would be super thrilled to hear your feedback. As for the printing mistake, we apologise for any inconveniences caused to you. We'll make sure that doesn't happen in the future. If there is anything else that you need help with at any time in the future, please feel free to let us know.

Regards,
Deeksha

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