They required me to wager my deposit 3 times before I could withdraw. I find this unfair to players. I was winning, but because of this restriction, I ended up losing my funds.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
games are great .. customer service is responsive deposit goes easy.. But withdrawal?? it will take a while becayse of their "FINANCE DEPARTMENT!" if they can improve that part they are ok.. it took... See more
Evospin is one of the best sites ever ,since I joined other sites this one is the best in terms of service delivery and also quick payouts.. Also my VIP Manager Kim she's so kind and efficient,she... See more
Company replied
I have sent at least 15 documents to get my withdrawal and each.time it is rejected and then they ask for either a picture or screenshot. I have even been told 3 times I would receive my withdrawal... See more
Company replied
Company details
Written by the company
Evospin Casino is an online casino inviting members to enjoy a wide selection of games which include video slots, table games, and a variety of live casino dealers. The site supports multiple languages and can be played through a web browser or mobile phone. The casino is licensed and regulated by the Malta Gaming Authority.
Contact info
You should know
2.2
Poor
61 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
STAY AWAY DO NOT REGISTER
I wish there was no star to add to this unbelievable website customer service is S*it with holding money " winnings and every time you ask they tell you FINANCE DEPARTMENT there is a queue STAY AWAY FROM THEM don't even register with them. THE DONT LIKE PAYING YOU YOUR CASH OUT
8 February 2024
Unprompted review
my honest opinion
games are great .. customer service is responsive deposit goes easy.. But withdrawal?? it will take a while becayse of their "FINANCE DEPARTMENT!" if they can improve that part they are ok.. it took 3 days to receive my winnings to be processed..en bear in mibd that they will send you your withdrawal thru the method you use for deposit
3 December 2023
Unprompted review
Waiting, waiting and waiting
Been waiting 7 days at the moment of writing this. just to get my withdrawal approved. Multiple times contacted their chat. Everytime all I get in return is "please wait" waiting 7 days for them to approve a withdrawal?! I am still waiting..
1 December 2023
Unprompted review
Rubbish
Rubbish, went through a withdrawal and they canceled it without any reason and I couldn't get the money out. Doesn't trigger like other sites. Worst site on the internet for online gambling 👌
27 September 2023
Unprompted review
Reply from Evospin Casino
Dear Joseph,
We appreciate your feedback!
It's unfortunate to hear about your negative impression of us, as we do our best to provide only the best service. We understand your frustration, however, sometimes withdrawals can be cancelled due to technical issues on the payment provider's side. In such cases, you can always contact our support team for the assistance, and it will be our pleasure to help you!
Feel free to contact us again at any time!
Regards,
Evospin Casino Team
Great service
Great service, you will be helped immediately by the VIP manager if there are any problems.
Many games from different providers.
No problems experienced at all
25 May 2023
Unprompted review
Reply from Evospin Casino
Dear Ryan,
We appreciate your feedback!
Our team is very happy to hear that you are satisfied with the selection of games and other features presented in our casino.
We are doing our best to ensure the best gaming experience for our players, and we are glad to see our customers happy.
Wish you only good luck ahead.
With love,
Evospin Casino team
Great online casino
Great online casino many slots and live casinos with a variety of games. It has bonus spins and are very involved with their customers. They have a vip service where you can ask them anything. And over the course of time they add bonuses and many more for you. Only thing is that deposit not always goes even quick so there is some room for improvement
25 May 2023
Unprompted review
Reply from Evospin Casino
Dear Darren,
It's always a pleasure for us to know that you're enjoying your time in our casino.
We are doing our best to ensure the best gaming experience for our players, and we are glad to see our customers happy.
Thank you for your feedback!
Kind regards,
Evospin Casino team
I made the account and deposited money…
I made the account and deposited money into the account and then it shows me that Romanians do not have the right to this application! I'm allowed to enter, but can't I get my money back?
14 April 2023
Unprompted review
Reply from Evospin Casino
Dear Adrian,
Thank you for your review.
We would like to discuss your case in details and help you with everything we can, so we would really appreciate if you could write an email to support@evospin.com describing your situation.
Thank you in advance, we appreciate your cooperation!
Kind regards,
Evospin Casino team
Good
allways good contact with the personal manegers, and short waiting time answer. 🤩👍🏼
22 February 2023
Unprompted review
Reply from Evospin Casino
Dear Kamilla,
We are grateful for your kind feedback!
Our VIP service department puts their best efforts in order to be right on time with the response, and to help out with any questions regarding the casino.
We aim to inspire trust in every single of our players, and your words mean a lot to us!
Wish you only good luck ahead!
Kindest regards,
Evospin Casino team
Super service
Super service, you will be helped immediately by the VIP manager if there are any problems. He is also generous and gives bonuses when he sees that you have lost. Kevin my compliments! Keep it up!
20 February 2023
Unprompted review
Reply from Evospin Casino
Dear Kemarnr,
Thank you for the kind words!
We highly appreciate your feedback about our VIP customer service, as we aim to provide our customers with the best support!
We are so glad to hear that bonus offers make your days brighter!
Please, feel free to reach out again if you have any questions, we are just an email away and will always be happy to assist you.
May luck be in your favor!
Warmest regards,
Evospin Casino team
Enough different games..easy to contact…
Enough different games..easy to contact and Just have fun..
13 February 2023
Unprompted review
Reply from Evospin Casino
Dear Ismail,
Thank you for your feedback!
It is a pleasure to hear that you had such experience at our casino.
Thank you for pointing out our game range. We always try to add the newest and the flashiest games available. May good luck and fortune be always on your side!
Please don't hesitate to contact us if you need further assistance. We have an amazing team of professionals, that are capable of solving any issues you may face with us.
Warm regards,
Evospin Casino Team
cosmic sensations
fast and precise customer service, you can count on help at any time without waiting for a long time for an answer, great fun and a pretty nice look of the site.
20 February 2023
Unprompted review
Reply from Evospin Casino
Dear Damian,
Thank you for the warm response!
We highly appreciate your kind feedback about our customer service, as we aim to provide our clients with the best assistance. Knowing that our customers are satisfied, happy and have fun at our Casino makes us be sure that we are on the right way!
Please, feel free to contact us again, our team is ready to provide you with further support round the clock.
Wish you only good luck ahead!
Best regards,
Evospin Casino Team
The experience was very wonderful
The experience was very wonderful, and the casino offers many games, as well as the speed of response by the VIP managers .. I highly recommend it
evospin
19 February 2023
Unprompted review
Reply from Evospin Casino
Dear محمد الدليمي,
Thank you for the kind response, your wonderful experience with our Casino make us happy!
Hearing such a nice review of grateful clients inspires us to improve our service and be better. Thank you for pointing out our game range, we always try to add the newest and the flashiest games available.
Don't hesitate to contact us anytime, our support team works 24/7, and we will be glad to provide you with further assistance.
May luck be in your favor!
Kindest regards,
Evospin Casino Team
I have won 3000 euros from my first 100…
I have won 3000 euros from my first 100 euros. The money was there in my account. I tried to withdraw them, tried this for 3 consecutive days and got different reasons of why is rejected. Finally the last reason why it was rejected was that was not supposed to gamble more than 1 euro bet. It is true, I saw this now in their terms and conditions but it is in a place where no one will look. So they recalculated my balance and they deducted 2900 euro from the account. I was hoping to have a nice gift for Christmas with this money. How come they realized only after so many attempts that I was using a higher bet than they say I can use and if this is a rule then how come I can bet more then the rule says? I feel cheated because they did not make this clear from the start. Stay away from this website
20 December 2022
Unprompted review
Reply from Evospin Casino
Dear Alex,
Thank you for your feedback.
We would like to inform you, that the reason for subtracting the funds is exceeding the maximum bet when wagering the "First Deposit bonus", which is considered as violation of our Terms and Conditions.
According to the rules of the Casino: "Limitation of the maximum bet while wagering: EUR 1 / USD 1 / CAD 1.5 / NOK 10 / PLN 4 / NZD 1.5 / ZAR 16 / JPY 120 includes bets doubling after a game round has been completed and bonus rounds (purchased within the game)".
For more information, please visit our website: https://www.evospin.com/bonus-terms-and-conditions
If you have any additional questions, feel free to contact us anytime - we work 24/7 and will be happy to help you.
Kind regards,
Evospin Casino team
Great service
I have great experience with Evospin.
Deposits and withdrawals are processed quickly. They have all kind of games.
17 September 2022
Unprompted review
Reply from Evospin Casino
Dear Susan,
Thank you for your review!
It's heartwarming to hear about your experience in our casino, as customer satisfaction is our ultimate goal. Thank you for highlighting our game choices and payment services, your feedback is what makes us grow every day!
Thank you for choosing our casino and may the fortune be with you!
Warm regards,
Evospin Casino Team
Evospin is great!!!
Evospin is great they have all games and fast payouts.
15 September 2022
Unprompted review
Reply from Evospin Casino
Dear Saqib,
Thank you for your review!
We always strive to make our players' journey as enjoyable as possible.
In addition, we always share our players' joy in their winnings and we hope that the unforgettable feeling of being a winner becomes more frequent during your experience with us.
If you have any problems or need help, do not hesitate to contact us at any time - we work 24/7 and are happy to help you.
Kind regards
Evospin Casino team
Evospin is one of the best sites ever…
Evospin is one of the best sites ever ,since I joined other sites this one is the best in terms of service delivery and also quick payouts..
Also my VIP Manager Kim she's so kind and efficient,she always reply well on time , she's the best to me I hope to work with her forever..
16 September 2022
Unprompted review
Reply from Evospin Casino
Dear Namibo,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Evospin Casino.
We hope that you'll keep playing and winning with us!
Sincerely,
Evospin Casino Team
i have a great experience so far as…
i have a great experience so far as watbis i always get an answer to my questions and clear information thank you there for i keep playing here
15 September 2022
Unprompted review
Reply from Evospin Casino
Dear Gabby,
Thank you for your feedback!
It is a pleasure to hear that you had such a positive experience at our casino. May good luck and fortune be always on your side!
If you experience any troubles or need help, do not hesitate to contact us any time is comfortable for you - we work round the clock and are always glad to help you.
Warm regards,
Evospin Casino Team
Scammer alert
Scammer alert! This is No casino but a scam.. They Will try to get u to deposit money bit u Can never win.. DONT GO THERE its a scam
4 March 2022
Reply from Evospin Casino
Dear Sara Ann,
Thank you for your review!
We always value the feedback from our players and are taking it into account, as customer satisfaction is the priority for our casino. It is important to mention, however, that the game process does not depend on us, but is being held on the side of the game provider, therefore, we have absolutely no influence on it.
We would also appreciate if you reach out to our support team to share more of your feedback, we work round the clock!
Regards,
Evospin Casino Team
This is one BIG scam!
This is one BIG scam!
Look out!
THEY DONT PAY!
I dont understand how they want to make money like this.
25 August 2021
Unprompted review
Reply from Evospin Casino
Dear Bran,
Thank you for your feedback.
We would like to inform you that the verification procedure is mandatory to make sure, that the funds are sent to the right person. You must have received a letter with the list of the documents, which were required for completing it.
If you struggle to complete the verification, feel free to contact us anytime - we work 24/7 and will be happy to help you.
Kind regards,
Evospin Casino team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.