Absolutely stoked on this order from evo. The Poison Nitro bindings showed up exactly as expected, on time, and in perfect condition. The purple color is 🔥 in person — bold without being obnoxiou... See more
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401 N 36th Street, Suite 200, 98103, Seattle, United States
- 1-866-386-1590
- sales@evo.com
- www.evo.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 56% of negative reviews
Typically replies within 1 week
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LOVE
I absolutely love the HI Standard snowboarding boots, they’re extremely comfy and form to my feet well. Keep me warm and dry and make me have peace of mind on the mountain knowing I look and feel great. Would definitely buy again
First time shopping evo
First time shopping evo and I'm glad I stumbled upon them. Seamless experience and I love supporting smaller companies who offer customers competitive prices.
Customer service lies about offering…
Customer service lies about offering free returns, so please check their website on that. Also, they ship slowly and you cannot cancel if it has been more than an hour
It was a fast delivery and the product…
It was a fast delivery and the product was great
Defective
The item appears to be defective as the sleeve pocket protrudes at top — perhaps that is why it was offered on sale, but I would not have bought had I known. I own a similar style Patagonia with a sleeve pocket and it lies flat. The green color is beautiful, and it is warm.
Great selection!
Great selection!
And the buying and delivery process are exceptional. I pretty much only buy my gear from Evo.
Everything was great except the very…
Everything was great except the very slow shipping. Otherwise I would've given 5 stars!
Just ease of use as well as timely…
Just ease of use as well as timely delivery and cost.
Wrong size delivered - still awaiting adequate resolution
I ordered a $520 Large jacket for an upcoming trip, but a Medium was delivered instead. Because of the timing, I now don’t have the jacket I needed for the trip and I’m down 520$.
I understand mistakes happen — what matters is how they’re handled. Unfortunately, the response time has been slow and the proposed resolution hasn’t addressed the urgency of the situation or the inconvenience caused.
At this point, the most reasonable outcome would be a prompt refund so I can replace the item elsewhere. A fast, customer-focused resolution would go a long way in showing that Evo values its customers when something goes wrong, not just when everything goes smoothly.
My case is still open, and I hope Evo resolves it appropriately
The $600 snowboard they sent me gash in…
The $600 snowboard they sent me gash in it. Our customer support team that I can return it unless I ride it. I have a weeklong trip that I spent thousands on I need a board. So I can either pay for full price for a damaged snowboard or I could rent a board and pay $100s to rent a worse board for the week. What were they going to do sell this damaged board at full price to the next guy? This is a lame choice to force on me.
Great service in all areas.
My order arrived quickly. The staff helped fit my boots and gave great advice on how to break them in. Also fit them in my bindings in the service departent. Quality equipment and great sale prices.
No more sweaty toes.
These wool toe socks liners are exactly what I needed for a day of snowboarding. My toes never really got cold but they would always feel sweaty. These socks let me feel dry and warm while riding up the lift.
I wish these were available in the store but I was able to have them shipped quickly.
Quick answers and delivery!
I was able to get a question about the return policy quickly and promptly completed my purchase. Items were delivered earlier than expected.
Great service over all
Great service over all.
Packaging & delivery were excellent.
Great deal on great stuff
Great deal on great stuff. I love the backpack! Fast shipping and located in the PNW--A plus for me.
Great overall customer experience
Great overall customer experience. Great info from the team was also provided when asking for help, Great prices, fast shipping and delivery. Super pumped to get out on the mountain.
The order was fraudulent
The order was fraudulent. Charged to my credit card. I reported it to security on my credit card card, but only after a week or so, when I called your company did you admit it was fraudulent. Took you a while, and I had to replace my credit card, and notify every payee on that card.
I’m not impressed with your company.
I don’t recommend you.
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