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Evike.com Reviews 8,243

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TrustScore 4.5 out of 5

4.3

Hobby Store
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Review summary

Created with AI, based on recent reviews

Evaluating 221 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the quality of the products and the wide selection available, often highlighting specific items as excellent. Many consumers also report fast shipping and well-protected packaging, with orders arriving quickly and in great condition. The customer service is often described as helpful, courteous, and responsive, with staff providing assistance and resolving issues efficiently. People appreciate the ease of the ordering process and the overall positive experience. However, some customers also noted issues with delivery, including delayed or lost packages, and items not arriving as expected. A few other people also felt that customer service response times could be slow, and some experienced problems with product defects or incorrect items upon arrival.

What people talk about most

Product

Reviewers highlight positive aspects of product, often praising the large selection of in-stock gear, parts,... See more

Delivery service

Customers generally report positive experiences with delivery service, noting fast shipping and timely... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing satisfaction with the... See more

Quality

Consumers find quality to be positive, with many items arriving in great condition and working as described.... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would order a lot MORE, freely, if the return/exchange policy were a bit less "heavy" for me. I would love to see a better return/exchange method in place. I know Evike.com will have a very good... See more

Rated 4 out of 5 stars

I would say that my experience was good but not exceptional. The package was not delivered on time, but after calling support and clearing up the issue with delivery driver not knowing where to delive... See more

Rated 5 out of 5 stars

I bought an ak-105 from them and the gun is great. Although unfortunately I bought the wrong bbs and the wrong battery for it since i'm new to owning my own airsoft guns. The customer support guy I ta... See more

Rated 5 out of 5 stars

Evike.com did me a solid! They shipped my package out priority express mail because of a hoilday that would've delayed the package more. I feel like this is not only a company who serves with its... See more

Company details

  1. Hobby Store

Information provided by various external sources

Offering our customers the perfect experience is our never-ending goal. To achieve our vision, we vow to become the most successful and most respected business in America. We have become the leader in the industry because of our hard work, dedication to our customers, thirst for perfection, integrity, vision, and willingness to invest back into the industry. For over a decade, Evike.com Inc. has been the world's most trusted, leading distributor, innovator, and developer of Airsoft training equipment. We are also the exclusive representation, service center, and maker of many of the premier Airsoft brands in the sporting, training and commercial markets. At our core, our passion for quality, innovation, safety, and a personal touch in customer support make us second to none. Our international array of strategic partners span the globe in countries such as the U.S., Hong Kong, China, Taiwan, Japan, Europe, Canada and South America. In the U.S., we are proud to have the largest staff, high-end Airsoft distribution network, warehouse, Airsoft convention, and showroom in the world.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 4 out of 5 stars

Mine

Items arrived quickly and everything was perfect.Only issue is the fake suppressor that came with rifle doesn't work on it because the flash hider is permanently attached and no adapter came with it.

9 April 2026
Unprompted review
Rated 4 out of 5 stars

DIY repairs and upgrades.

So I decided to tackle some accuracy and hop-upissues on my own so where else but Evike would I come to order everything I need to do the job right? Usual number of things out of stock, and longer than Amazon shipping but Evike is always my go-to online store to purchase all of my airsoft parts/supplies. All my bucking needs were met by the MapleLeaf brand and then a CNC machined aluminum hop-up. All parts fit perfectly and were exactly as described.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

The wait time was a bit long but worth it

The wait time was a bit long but the price was spot on compared to other sellers. We received the item within three weeks of ordering. Came in good packaging and as described. There were something’s id like to see change especially with the price of the items they sell. Overall was a great experience and would order from them again. My son was thrilled with his order.

6 March 2026
Unprompted review
Rated 1 out of 5 stars

My order was listed as delivered and I…

My order was listed as delivered and I did not receive it. I have called the usps and Evike several times with no results. I paid $195 for two items and have not received either item. The Package was labeled delivered and I did not receive it, and when I called in to report this, the agents each told me different information. Instead of usps they should use a carrier that requires a signature. I was relying on my order to be delivered and instead I have been advised that I have to wait another 15 days for an investigation. My project timeline is ruined and I do not have the items that I paid $195.48 for. I do not recommend buying anything for these guys because they are not reliable and do not compensate buyers for lost packages in a timely fashion.

23 March 2026
Unprompted review

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