Evans Halshaw - Vauxhall Leeds Reviews 

643
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TrustScore 4.5 out of 5

4.3

Unit 3, Gelderd Road, LS12 6EG Leeds, GB

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See what reviewers are saying

Rated 5 out of 5 stars

I've used Evans Halshaw for many years for buying and maintaining my car. They offer a very good reliable service I would highly recommend

Rated 5 out of 5 stars

It’s great to be welcomed and treated with courtesy. Booked in for diagnostics promptly; issues investigated and found; parts ordered on time; repairs completed as requested in time for using at the w... See more

Company replied

Rated 5 out of 5 stars

Efficient swap out of an airbag following a safety recall, this was completed within 20 mins of me arriving adhoc/without an appointment - very much appreciated! Didn't quite have time to finish my fr... See more

Rated 1 out of 5 stars

Untrustworthy, dishonest, corrupt! Recall issued for cam shaft, Evans Halshaw mechanic deemed this ok by LISTENING TO IT!!!! timing belt fails within 300 miles. Car can then be taken back to be looked... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Unit 3, Gelderd Road, LS12 6EG, Leeds, United Kingdom

  • 0113 224 4999

4.3

Excellent

TrustScore 4.5 out of 5

643 reviews

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4.3

All reviews

(643)

5,860 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Safety recall airbag exchange

Efficient swap out of an airbag following a safety recall, this was completed within 20 mins of me arriving adhoc/without an appointment - very much appreciated! Didn't quite have time to finish my free coffee...

25 September 2026
Rated 5 out of 5 stars

Kept me in the loop from the minute I…

Kept me in the loop from the minute I booked my mot and service loan car was offered and accepted even though I haven’t drove an automatic in a while Julie the customer advisor explained everything to me

24 September 2026
Rated 5 out of 5 stars

Very nice people

Very nice people, did my car quickly, got a report through to my phone. Even phoned a taxi for me as I had somewhere to go but didn’t want a loan car.

15 September 2026
Evans Halshaw - Vauxhall Leeds logo

Reply from Evans Halshaw - Vauxhall Leeds

Hi Karen,
 
Thank you for your positive review.
 
The team at Evans Halshaw Brand are always happy to help!
 
Have a great day!  

Evans Halshaw Brand – Customer Services

Rated 5 out of 5 stars

Car service

Great service

16 September 2026
Evans Halshaw - Vauxhall Leeds logo

Reply from Evans Halshaw - Vauxhall Leeds

Hello Jason,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 1 out of 5 stars

1 Star

1 Star – Evans halshaw Hyundai Leeds

AVIES IQBAL - SALES EXECUTIVE

Unsafe £26k vehicle sold and complete lack of aftersales support
Purchased a BMW 2 Series (YE72 VYB) for over £26,000 from Avies Iqbal at Evans Halshaw Leeds as a gift for my daughter.

While the sales process was fine, the car was handed over with serious defects, and the post-sale customer care has been non-existent.

Within 30 minutes of driving away, the tyre pressure light came on. On inspection, 3 of the alloy wheels have over 20 counterweights stacked on each of them—clearly pointing to bent or buckled alloys. The steering pulls to the left with an off-centre wheel, there is a loud rumbling noise from the rear wheels, and the paintwork is heavily stained.

I’ve been trying to get this sorted for 7 weeks. I took the car to Evans Halshaw Falkirk to be looked at, but no technician was available on the day, and repeated follow-up emails sent since have been ignored.

Handing over a £26,000 car in this state and leaving my daughter to drive an unroadworthy, unsafe vehicle is completely unacceptable.

If Evans Halshaw does not immediately arrange a courtesy car and rectify these defects, I will be exercising my statutory right to reject the car under the Consumer Rights Act 2015

Think twice before buying from here if you expect any sort of basic support after taking delivery.

6 July 2026
Unprompted review
Evans Halshaw - Vauxhall Leeds logo

Reply from Evans Halshaw - Vauxhall Leeds

Hi Ryan,
 
Thank you for your feedback.
 
We are sorry to hear that you remain dissatisfied with the handling of your concerns and we appreciate your feedback.
 
This is not the level of customer service that we aim to provide and we apologise that you have not received the experience you expected.
 
We would welcome the opportunity to review your concerns further and ask if you could please contact our Customer Service team via help@evanshalshaw.com.
 
Thank you
Evans Halshaw Vauxhall Leeds – Customer Services

Rated 5 out of 5 stars

First Class.

It’s great to be welcomed and treated with courtesy. Booked in for diagnostics promptly; issues investigated and found; parts ordered on time; repairs completed as requested in time for using at the weekend; value for money. Thank you.

11 September 2026
Evans Halshaw - Vauxhall Leeds logo

Reply from Evans Halshaw - Vauxhall Leeds

Hello Graham,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Friendly and job done

8 September 2026
Evans Halshaw - Vauxhall Leeds logo

Reply from Evans Halshaw - Vauxhall Leeds

Hello Susan.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Vauxhall Leeds Customer Services

Rated 5 out of 5 stars

Very helpful and kept me updated with…

Very helpful and kept me updated with everything

25 August 2026
Evans Halshaw - Vauxhall Leeds logo

Reply from Evans Halshaw - Vauxhall Leeds

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Car in for recall

Arrived about 9ish ,was seen quickly, nice staff,free tea or coffer was lovely didn't have time to finish when car was done ,fab experience ty x

21 August 2026
Evans Halshaw - Vauxhall Leeds logo

Reply from Evans Halshaw - Vauxhall Leeds

Hello Diane,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Polite and attentive

Polite and attentive, nothing was too much trouble

10 July 2026
Evans Halshaw - Vauxhall Leeds logo

Reply from Evans Halshaw - Vauxhall Leeds

Hello Emh,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Sarah was amazing and all the…

Sarah was amazing and all the technician also

10 August 2026
Evans Halshaw - Vauxhall Leeds logo

Reply from Evans Halshaw - Vauxhall Leeds

Hello Paul,
Sarah will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Nice Dealership

Great Staff, Comfortable waiting area, very nice coffee. Finished ahead of schedule and I was fully informed all the way. Waited in the dealership and was well looked after.

3 August 2026
Evans Halshaw - Vauxhall Leeds logo

Reply from Evans Halshaw - Vauxhall Leeds

Hello Atif,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Quick service and mot as well as a wash

Quick service and mot as well as a wash
Great reception staff who were fast and efficient also kind and caring. A great team

8 August 2026
Evans Halshaw - Vauxhall Leeds logo

Reply from Evans Halshaw - Vauxhall Leeds

Hello Lynn,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at the dealership.
Have a lovely day!
Evans Halshaw Vauxhall Leeds Customer Services

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