Evans Halshaw - Vauxhall Horsforth Reviews 

Really friendly and helpful colleagues explained the results of the service and any work that might be needed in the future, would definitely recommend 👍

I made an enquiry on line to Evans Halshaw Vauxhall Horsforth regarding a BMW X3 and Mark was quick to call me and discuss the car. All appeared good, I asked for a video, as I was travelling a long distance, and asked what I needed to do to reserve the car and arrange a viewing. Mark said he would get one of his team to send me a video and we could then discuss when I could come up to see the car as it was yet to go through their preparation. The video was sent and I immediately called Mark but was told he was busy and would call me back. No call back so I called again and was told by Ken that the car was being seen by someone else and that it was reserved. I checked on line and the car was still available so reserved it myself and received a confirmation email that that the car would be held for me. Mark did call back later in the afternoon and told me that the car has been sold. This was terrible customer service and a total lack of transparency. I offered in the initial phone call with Mark to reserve the car but was advised to look at the video and then discuss when to view. In the meantime, he had sold it to someone else. I'm old school, my word is my bond. I trusted Mark and that was my mistake, please be aware.

Vauxhall service 👍

Smooth and painless, Matt Hopkins is the man !!!!

Everything was told to me what was happening. The service went smoothly and quickly

Very helpful and pleasant man servicing my car

Great experience! Great service from Matthew Hopkins

All went well friendly staff member . It took 10 to 15 mins to sort my recall. Very happy.

My MOT & Service was completed whilst I waited and the customer waiting area was very pleasant on a very hot day due to the air conditioning. Most of my bill was covered by my Service Agreement and the additional charges were clearly explained. I was sent a video of my vehicle inspection and my car was washed before being returned to me.

Really good customer service. My part exchange was quite complicated (nothing to do with them) but they were very patient and understanding with excellent communication. My new van was fully charged on collection and well presented. Will absolutely use them again. Sales manager Mark was top notch.

East to arrange and all done efficiently

Excellent service, super helpful and supportive. Matthew was great at making my experience comfortable.

Mathew did a great job. Process was easy, a couple of issues needed resolving by agreement on the car and he ensured they were done. Very pleasant chap and the car itself is superb. Overall a professional, easy experience

Matthew Hopkins dealt with us from the start. From first visit Matthew was welcoming, helpful and honest without pushing for a sale.

Our next visit with our Daughter for her first car, Matthew was again extremely helpful and professional and walked us through all devices offered giving us the best deal for our needs and budget.

Evan’s Halshaw Horsforth is a brilliant site, spacious, lots of variety of vehicles and the service and sales offered was overall a fantastic experience.

When I purchased a brand new car. I was sold an extended warranty with Pendragon. I specifically asked if the clutch would be covered and was told yes. The salesman even highlighted the section in the paperwork. Started having problems with clutch after 15000 miles. The clutch pedal stays down so you can't change gear. You have to lift it up with your foot. Common fault in Vauxhall vehicles. Made a claim under warranty and they declined the claim. Pendragon won't even speak to you on the phone you have to email. DO NOT PURCHASE A WARRANTY WITH THIS COMPANY. TOTAL WASTE OF MONEY. I know have £2000 bill.

Not been informed about the progress, not addressing all the issues without me telling them and finding out later on they hadn't reset the Tyre pressure monitoring system. For a new customer not impressed.

The politeness and friendliness of the lady that I saw was great.

Thanks Matt Hopkins
First class experience!

Great service from the team at Mathew halshaw. Especially from Matthew Hopkins who guided us through the process with ease.