Evans Halshaw - Vauxhall Gateshead Reviews 

747
TrustScore 4.5 out of 5

4.7

Saint James Square, Felling, NE8 3RG Gateshead, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Alex was amazing at helping us find the right car to suit our family, offering us help and support through every step of the way, offering good advice. Helpful, friendly, supportive. 5* for the ho... See more

Company replied

Rated 5 out of 5 stars

Excellent service as always from Lewis, Allan and Harvey. Always professional, polite, helpful, friendly. Great team work. Vauxhall should be proud of them!

Company replied

Rated 5 out of 5 stars

Fantastic experience! Previously down a few months ago with Jacob, some great advice and time given to talk through options! Returned to purchase, great great experience with Alex (and Iain) - really... See more

Company replied

Rated 5 out of 5 stars

Directed by insurance company to use given they are an approved repairer. Received top class service and communication (including updates without us having to chase). Can not fault anything, and ca... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Saint James Square, Felling, NE8 3RG, Gateshead, United Kingdom

  • 0191 477 8595

4.7

Excellent

TrustScore 4.5 out of 5

747 reviews

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4.7

All reviews

(747)

5,294 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great car store

Alex was amazing at helping us find the right car to suit our family, offering us help and support through every step of the way, offering good advice.
Helpful, friendly, supportive.
5* for the hot chocolate from our 8 year old.

5 August 2026
Unprompted review
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hi Jess,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Alex at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Gateshead Customer Services

Rated 5 out of 5 stars

Customer service was excellent,the car…

Customer service was excellent,the car i hired was fully explaned

26 April 2026
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hello Rogers,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Gateshead Customer Services

Rated 5 out of 5 stars

Excellent service as always from Lewis

Excellent service as always from Lewis, Allan and Harvey. Always professional, polite, helpful, friendly. Great team work. Vauxhall should be proud of them!

31 July 2026
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hi Lesley,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Lewis, Allan and Harvey at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Gateshead Customer Services

Rated 5 out of 5 stars

Happy with the new car

Happy with the new car, Alex did everything we asked for and more.

3 August 2026
Unprompted review
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hi Micheal,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Alex at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 4 out of 5 stars

Sevice & recall visit

Courteous & friendly staff
My car was ready earlier than expected

29 July 2026
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hello,
Thanks for taking the time to leave your review. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts, we value every opportunity to improve.
Evans Halshaw Vauxhall Gateshead Customer Services

Rated 5 out of 5 stars

Brilliant service from start to finish…

Brilliant service from start to finish with everything explained 👍

31 July 2026
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hello,Rob
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Gateshead Customer Services

Rated 5 out of 5 stars

No Problems

15 July 2026
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hello David,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Gateshead Customer Services

Rated 5 out of 5 stars

Evans Halshaw sorted over heating problem…

Evans Halshaw sorted our over heating problem on the car and kept us informed all the way

17 July 2026
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hello Frank,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Gateshead Customer Services

Rated 5 out of 5 stars

I would highly recommend these guys are…

I would highly recommend these guys are so helpful and honest
Walked in test drove and left same day. Just had car back for its free service
All good

7 July 2026
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Gateshead Customer Services

Rated 5 out of 5 stars

Excellent service and communication…

Excellent service and communication from my first contact with service centre to collecting my car.

22 July 2026
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hello Marilyn,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Gateshead Customer Services

Rated 5 out of 5 stars

Quick efficient and on time

Quick efficient and on time

23 July 2026
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hello Colin,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Nice, simple, easy!

Nice, simple, easy!

Alex was really helpful and accommodating making the purchasing process nice and easy.

Car purchased and collected within 24 hours

22 July 2026
Unprompted review
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hello Jonathan,
Alex will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Gateshead Customer Services

Rated 5 out of 5 stars

Car M.O.T

Car M.O.T. usual excellent service from everyone at the dealership, especially Lewis and Alan on service reception, and the technician undertaking the test, who gave great detailed feedback, thank you.

17 July 2026
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hello John,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Happy with the car great service from…

Happy with the car great service from Alex and Jamie

17 July 2026
Unprompted review
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hello Sarah,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hello Andrew,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Being polite helpful job was done in set time always keeping me informed as job went along

Everyone was so helpful. Staff knew thier job . Always someone to ans any questions. Very much hands on.

9 July 2026
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hello Walter,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hello Mouna,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

I am very safety conscious..when you…

I am very safety conscious..when you have a service at Vauxhall Gateshead
You can be confident everything is checked and if needed any attention good advice is given

2 July 2026
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hello Veronica,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Gateshead Customer Services

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