Car booked in for 08:30 not started on until 09:15 due to "problem" within service dept booking it to the workshop. Once error had been resolved the car was ready about 10:20, which was annoying as I... See more
Company replied
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Car booked in for 08:30 not started on until 09:15 due to "problem" within service dept booking it to the workshop. Once error had been resolved the car was ready about 10:20, which was annoying as I... See more
Company replied
Wee have bought many cars with this dealership and have always had first class service. The service with Evans Halshaw is certainly slick ,but not customer focused. The car has had continuous issues w... See more
Company replied
Great service from salesman Luke Fraray, made to feel very welcome. Did not feel pressured at any point and Luke went out of his way to answer any questions we had and made the effort to have car read... See more
Company replied
I recently bought a new car from this franchise and was perfectly happy with the helpful, friendly service I received from Luke Fraray, Matt Young and Jack Ferneaux who all worked together to get me t... See more
Company replied
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Written by the company
Every Day Low Prices
Altyre Way, DN364RJ, Humberston, England, United Kingdom
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I bought a car from Luke and the experience I had was fantastic

Reply from Evans Halshaw - Hyundai Grimsby
Great service as well as great staff

Reply from Evans Halshaw - Hyundai Grimsby
I have recently purchased a a Hyundai i20 at this site and I would just like to say that the staff at this site as so polite and helpful, I was helped by a salesman called Connor and he was friendly and polite and was very helpful he showed me around compound and was patient with me and answers all my questions, he took me through every step when purchasing the vehicle as this was my first time getting a vehicle on finance. The vehicle is amazing and pristine and Connor ensured that it was a quick and stress free experience and I just can’t thank Connor and the amazing team at Hyundai Grimsby the reception Pam was friendly and welcoming, and Matt the sales manager was amazing he was polite and friendly he ensure that I was getting the best price for the vehicle and worked with me to keep within my budget as best he could and i greatly appreciate this and overall an amazing site everyone went above and beyond with customer service I will definitely be returning here when I am ready to exchange my vehicle. Thank you

Reply from Evans Halshaw - Hyundai Grimsby
Everything from start to finish was brilliant, especially dealing with Matt and Dylan who both went out their ways to communicate throughly making buying the car perfect.
I would 100% recommend buying a car from Hyundai Grimsby
Thank you

Reply from Evans Halshaw - Hyundai Grimsby
Amazing service from the sales team, all friendly and knowledgeable! Will Defiently be back!!

Reply from Evans Halshaw - Hyundai Grimsby
Great company , matt looked after me and was really helpfull , would definatley recommend

Reply from Evans Halshaw - Hyundai Grimsby
Completed work in allocated time
Service team ( jake) answered all questions
Visual inspection not carried out

Reply from Evans Halshaw - Hyundai Grimsby
Had a major service last month when it was reed suzuki no major issues at all tyers suspension ok took in 3 weeks later tyres all need attention front suspension fail and back suspension attention so I have no faith in there work avoid at all cost showed the video and didn't say anything.

Reply from Evans Halshaw - Hyundai Grimsby
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