Had a pleasant experience with Aimee buying a 3 year old Ford Focus estate. Very helpful. No problem recommending her and the business
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Just finished buying an ex demo Ford Puma GenE. Really nice vehicle and a really decent price. Got a good value on a part exchange. Dealt with Tahmid over the phone initially and then face to face on... See more
Company replied
Enquired online, spoke to sales rep and received video on which salesman said car immaculate apart from couple scuffs which he personally pointed out on rear of car, he confirmed would all be sorted... See more
Company replied
fantastic service from the guys at evans halshaw ford burnley. particularly the salesman Calum, who went above and beyond. got myself a lovely little fiesta at a cracking price. taking the 3 year... See more
Company replied
Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Eastern Avenue, BB10 2AP, Burnley, United Kingdom
- 01282 425991
4.0
Great
437 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Went looking for a car with a big boot…
Went looking for a car with a big boot to suit our big dog - Calum was amazing and found us a few options - after a test drive and a few days back and forth we agreed on a car and Calum covered everything that we needed to know - Big Dog is very happy - Thank you Calum & Team
28 October 2023
Reply from Evans Halshaw - Ford Burnley
Hello Jozef,
We love receiving positive feedback and we appreciate your positive review of your recent visit to Ford Burnley.
We hope you'll consider us again in the future with your automotive needs!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Burnley
Hi Deborah,
We are delighted to see such a positive review.
Have a great day!
Evans Halshaw Customer Services
Excellent service
Noreen and Jack kept me informed on the progress of the repair of my vehicle with regular phone calls. They did what they said they would do.
17 October 2023
Reply from Evans Halshaw - Ford Burnley
Hello Mark,
Thank you so much for your great review!
Your review is very important to us, as our goal is to deliver an outstanding customer experience.
Best wishes,
Evans Halshaw Customer Services
I would definitely recommend Calum
I would definitely recommend anyone wanting to buy a Car at Evans Halshaw at Burnley to deal with Calum Rainey .
He wasn’t pushy in his sales technique. He made sure the experience of buying a used car was hassle free.
Calum couldn’t do enough for us throughout the journey..
Keeping us updated until we picked the car up
21 October 2023
Unprompted review
Reply from Evans Halshaw - Ford Burnley
Hi,
Thank you very much for taking the time to leave us this positive review!
Calum's aim is to deliver a positive customer service.
Have a great week!
Evans Halshaw Customer Services
Excellent Service
thank you excellent service pulled out all the stops fitting and supplying of new wing mirror assy
23 October 2023
Reply from Evans Halshaw - Ford Burnley
Hi,
Thank you for your positive review.
We're always happy to help!
Have a great day!
Evans Halshaw Customer Services
Buy car
Like to thank Ryan Doherty for the professional service and the suppo rt and ease of buying a car could not have made it any easier will recommend you to the family for other cars great salesman bottle. Of whiskey coming your way cheers
23 October 2023
Unprompted review
Reply from Evans Halshaw - Ford Burnley
Hi Allan,
A huge thanks for taking the time to rate your recent experience with us.
Ryan and the management team love to see such great feedback!
Have a nice day.
Evans Halshaw Customer Services
Brilliant
Excellent communication. Dealer standard servicing at an excellent price. Thanks
19 October 2023
Reply from Evans Halshaw - Ford Burnley
Hello Ian,
It is wonderful to receive such a positive review!
All the best!
Evans Halshaw Customer Services
Used Car Purchase
I have just purchased a used car from the Burnley site and was attended to by Ryan who was very helpful and answered all my questions. The car was very well presented and I then had a test drive and agreed to purchase. I was very impressed with the car , its presentation and its competitive price so well done to Ryan and the team.
17 October 2023
Unprompted review
Reply from Evans Halshaw - Ford Burnley
Hello Stephen,
Thank you very much for the 5* review!
Ryan values your feedback and take pride in providing the best possible customer service!
Thanks again!
Evans Halshaw Customer Services
Rashawn 10/10
Rashawn was fantastic in assisting me in making the right choice for my new car ! He made my car buying experience second to none can’t fault him ! Thank you Rashawn
20 September 2023
Unprompted review
Reply from Evans Halshaw - Ford Burnley
Hello Jack,
Thank you very much for taking the time to leave us this review!
Our aim is to deliver a positive customer service. We will ensure that your lovely feedback is shared with Rashawn.
Have a great week!
Evans Halshaw Customer Services
The car was ready well before the due time
The car was ready well before the expected time, they gave me a ring to let me know. and everything was ready for a quick collection.
26 September 2023
Reply from Evans Halshaw - Ford Burnley
Hi Roy,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Burnley
Hi Jeff,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Evans Halshaw Customer Services
Inconsistency with some feedback over a…
Inconsistency with some feedback over a short time
4 September 2023
Reply from Evans Halshaw - Ford Burnley
Hi Stephen,
Thank you for taking the time to review.
I’m sorry that you haven’t been fully satisfied with your visit. I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.
I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Customer Services
Did work in about 2hours.
30 August 2023
Reply from Evans Halshaw - Ford Burnley
Hi Roy,
Thank you very much for leaving a review!
Have a nice day!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Burnley
Hi Graham,
Thank you very much for leaving a 5* review.
Have a great day!
Evans Halshaw Customer Services
Always a friendly welcome on arrival
Always a friendly welcome on arrival. Our Customer Services Adviser was helpful, informative and willing to answer our many questions.
23 August 2023
Reply from Evans Halshaw - Ford Burnley
Hi Heather,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Evans Halshaw Customer Services
Great experience from mHappy Moterist !!
Great experience from manager to salespeople listened and delivered on what we wanted !!
20 August 2023
Reply from Evans Halshaw - Ford Burnley
Hi David,
Thank you for such a positive review.
Have a wonderful day!
Evans Halshaw Customer Services
Quick time for mot needed a new tyre…
Quick time for mot needed a new tyre that they fitted for me.i asked if they could change all four but said they only had the one tyre
22 August 2023
Reply from Evans Halshaw - Ford Burnley
Hi Mark,
We appreciate all feedback so I will ensure that this is passed over to the relevant leadership team so they can take this on board.
We hope to see you again in the future.
Evans Halshaw Customer Services
Avoid
Work was not carried out to a high standard, they even forgot to tighten a track rod nut which later popped out of place, had I have been driving at speed this would have been a catastrophic loss of control and potentially fatal to me and my children, the fee I paid for this service was also extortionate just to add insult to injury. Avoid Avoid Avoid.
9 July 2023
Reply from Evans Halshaw - Ford Burnley
Hi Ryan,
Thank you for taking the time to review.
Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.
I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Customer Services
Very much improved on.
Very much improved on ask for the last couple of years customer service has been very poor but this has been reacted and was a pleasant experience as of 2023 look forward to servicing and MOT next year hope to see a repeat of this year.
16 August 2023
Reply from Evans Halshaw - Ford Burnley
Hi Ian,
Thank you for the review!
Your positive rating means a lot to us here at Evans Halshaw.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Burnley
Hi Owen,
Thank you for such a positive review.
Have a wonderful day!
Evans Halshaw Customer Services
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