It is the after service if you will our car was recalled and we had to book the car in to sort out the software but we couldn't make the appointment due to my partner being in hospital. So I have be... See more
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I give evanshalshaw York 5 stars for help respect efficiency and airbags quickly fitted whilst we had a coffee made by Rohan on reception car brought to front door of garage for our convenience when... See more
Company replied
Dealt with Liam who helped us choose our new Peugeot 3008 he was super helpful and knowledgeable and helped us through the whole process keeping us up to date with delivery and pickup even going so f... See more
Company replied
Service was carried out quickly, and well within the agreed timescale. And the customer service staff were pleasant and called me up to let me know when the car was ready to collect. The only (mino... See more
Company replied
Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Centurion Park, Clifton Moor, YO30 4WW, York, United Kingdom
- 01904 698150
4.2
Great
360 reviews
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Reply from Evans Halshaw - Citroen York
Hello Georgina,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Waste of time
Floor staff are nice but the service center is useless.Don't fix things when they say they will and will return your car having done nothing which takes 6hrs to tell you.This is made even harder when you aren't local and you have to travel each time to fix issues which should been sorted before the car was put up for sale.5 times and counting
24 November 2025
Reply from Evans Halshaw - Citroen York
Good Afternoon,
Thanks for sharing your feedback on your experience with Evans Halshaw Citroen York . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Evans Halshaw Citroen York Customer Services
Great experience
Buying cars and dealing with salespeople is usually my least favourite thing after buying houses and dealing with estate agents, but this was a breath of fresh air. Friendly, no-pressure salesperson (George) was great. I was only buying a 'cheap' used car, and not even a brand they normally sell here, but my daughter is very pleased with it as her first car. There was a minor issue with the car after we picked it up, and it was dealt with and fixed very quickly and efficiently. Shout out to the friendly people on the service desk, too. I would definitely buy a car from here again.
15 November 2025
Unprompted review
Reply from Evans Halshaw - Citroen York
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
I Feel Deeply Disappointed
I found a car that I believed was not advertised as correct model.
The Used Car Sales Manager then cancelled the sale to investigate. That was fine. When it was found to be correct he refused my business when I clearly sent emails asking to buy. He ignored these.
I went to a lot of trouble arranging transport to collect.
11 November 2025
Unprompted review
Reply from Evans Halshaw - Citroen York
Hello,
Thanks for sharing your feedback on your experience with Evans Halshaw Citroen York. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com? They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Evans Halshaw Citroen York Customer Services
service
Happy with service. Shame that there was no pick up and drop off service available this time
22 October 2025
Reply from Evans Halshaw - Citroen York
Hi Mandy,
We're happy you were pleased with our service.
We regret that the pick-up and drop-off service was unavailable during your experience with us.
Evans Halshaw Customer Services
Excellent experience The staff were both courteous and…
The staff were both courteous and efficient and l have no problem recommending this company.
23 October 2025
Reply from Evans Halshaw - Citroen York
Hi Mr Sims,
We appreciate you taking the time to leave us this great review!
We're happy to hear that you found our staff courteous and efficient.
Evans Halshaw Customer Services
Connor and Kerry are just great.
Connor and Kerry are just great.
Always a great service at Evans halshaw York.
22 October 2025
Reply from Evans Halshaw - Citroen York
Hi,
Connor and Kerry will appreciate you leaving this review - thank you!
Have a nice day!
Evans Halshaw Customer Services
The person I spoke to when checking in…
The person I spoke to when checking in the vehicle was rude and unhelpful. I will go out of my way not to use theis garage agin as the experience the last two times has been unplesent.
23 October 2025
Reply from Evans Halshaw - Citroen York
Hi Simon,
We appreciate you taking the time to share your experience.
We're sorry to hear that the service you received was not satisfactory.
We'll address this to improve.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Citroen York
Hi Mandy,
We appreciate you pointing out our staff's friendliness and helpfulness.
Evans Halshaw Customer Services
Mot and servicing
Great overall experience, the lady I dealt with communicated well with me and informed me of everything going on, I even had my car washed and vacuumed this time!!! Thanks again!
17 October 2025
Reply from Evans Halshaw - Citroen York
Hi Eve,
We're happy to hear that you had a great overall experience!
We appreciate your positive feedback regarding our clear communication and the extra care taken with your car.
Thanks again!
Evans Halshaw Customer Services
The manager there will try and bully you into buying a car even when the body work has dints, scratched paints and bubbled/ rusted alloys
Non interest in booked in car viewings Especially when reservation fee is already paid. All walking round on phones, late at being seen to. The young man who had showed us the car and talked us through the process was lovely and professional when seen, however when management became involved his manager never introduced himself, spoke rudely and sternly to us trying to bully us into buying a car with delved body work, scratches and bubbled/rusted alloys, all because we wanted this rectified before buying the car, his reply was "well it's a 66 plate car what do you expect !" "If you leave now I WILL press this button and you'll get refunded reservation fee or I suggest you come inside right now and get on with it" rude abrupt, won't be going there again, fair to say never bought the car either
11 October 2025
Unprompted review
Reply from Evans Halshaw - Citroen York
Hello Rachael,
We appreciate you bringing this to our attention.
We regret to hear about the disinterest during your viewing and the manager's behavior.
We'll share your feedback with the relevant teams to look into how we can improve our customer experience.
Evans Halshaw Customer Services
The person who made the booking was…
The person who made the booking was efficient,friendly and helpful. The guy who received my car was also extremely helpful.
7 October 2025
Reply from Evans Halshaw - Citroen York
Hi,
We're so glad to hear that the booking process was efficient and friendly, and that the person who received your car was extremely helpful.
Evans Halshaw Customer Services
Air bag replacement
The whole process was quick and easy to do and the staff were polite, friendly and helpful.
3 October 2025
Reply from Evans Halshaw - Citroen York
Hi Martin,
We appreciate you taking the time to leave us this great review.
We are happy to hear that our staff were polite, friendly, and helpful.
Evans Halshaw Customer Services
Kerry at Evans Halshaw was brilliant
Kerry at Evans Halshaw was brilliant, bubbly and really helpful and understanding. Car was on a recall and she made the experience as painless as possible with her positivity!!
27 September 2025
Reply from Evans Halshaw - Citroen York
Hello Neil,
We're happy to hear that your experience was so positive!
It's great to know that Kerry made the recall process painless and were helpful.
Thank you for your feedback.
Evans Halshaw Customer Services
Excellent friendly & efficient service…
Excellent friendly & efficient service from all staff and work carried out easily within the time slot appointed. Reception staff are always weicoming with a particular mention for Kerry
Car clean and sparkling on completion
Keep up the good work. Thank you
29 September 2025
Reply from Evans Halshaw - Citroen York
Hi Barbara,
We appreciate you sharing your positive experience.
We're happy to hear that you found our service efficient and that Kerry was friendly.
It's great to know you were pleased with the car's cleanliness.
Thank you for your feedback!
Evans Halshaw Customer Services
Excellent service as always from Evans…
Excellent service as always from Evans Halshaw York
Always efficient, courtesy and reliable from booking in to collecting my vehicle
16 September 2025
Reply from Evans Halshaw - Citroen York
Hello Lisa,
We appreciate your positive feedback! It's great to hear you consistently receive efficient, courteous, and reliable service from booking to collection.
Evans Halshaw Customer Services
Helpful staff explained everything
Helpful staff fully explained what had been done
26 September 2025
Reply from Evans Halshaw - Citroen York
Hi Terence,
We appreciate your positive feedback and we're happy to hear our staff were helpful and explained everything clearly.
Evans Halshaw Customer Services
The staff were polite and helpful
23 September 2025
Reply from Evans Halshaw - Citroen York
Hi Patricia,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Citroen York
Hello Mr Shen,
We’re very grateful for your 5* review, thank you.
Have a lovely day,
Evans Halshaw Customer Services
Very helpful & understanding staff
22 September 2025
Reply from Evans Halshaw - Citroen York
Hi Clive,
We appreciate you taking the time to leave us a review, and we are so glad to hear our staff was helpful and understanding.
Evans Halshaw Customer Services
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