The survey was great for us as 1st time buyers; everything was easy to understand and accessible. Mark Pilling was excellent at answering our questions and provided the full report the same day he vis... See more
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It's more than 20 years since I last commissioned a survey for a house purchase and I was extremely pleasantly surprised by the service provided by e-surv on this house! Our surveyor, Jenni Lees, sen... See more
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I had a level 2 survey carried out a few days ago on a property I’m in the process of buying. The report I received was very detailed, helpful and easy to understand. The following day Trevor Brad... See more
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I can't rate Michael Hole highly enough in the service he recently provided to me after completing the L2 survey he did on a house I'm purchasing. He took the time to call me after the survey had been... See more
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Company details
Written by the company
e.surv Chartered Surveyors is one of the UK's leading providers of residential property surveys, homebuyer reports, property valuations and property risk services. Founded in 1989, we help homebuyers, homeowners, lenders and property professionals make informed property decisions with confidence. Headquartered in Kettering and supported by a nationwide network of more than 600 RICS-registered surveyors, e.surv combines local property expertise with innovative technology to deliver trusted residential surveying and valuation services across England, Wales, Scotland and Northern Ireland. Our services include HomePlus Digital Home Surveys, RICS Level 2 Surveys, RICS Level 3 Surveys, independent property valuations, mortgage valuations and residential property risk services. Whether you're buying your first home, moving house, remortgaging, investing in property or seeking professional surveying advice, we help you understand a property's condition and value before making important decisions. Our award-winning HomePlus Digital Home Survey is unique to e.surv. Equivalent to a standard RICS Level 2 Survey, HomePlus provides all the same core property condition information while offering additional benefits designed to help homebuyers make more informed decisions. These include an interactive digital report, condition ratings, detailed photography, repair and maintenance guidance, energy efficiency insights and local area information, creating a more engaging and informative home survey experience. Customers can get a survey quote, customise their survey, book online and pay securely through our website, making the process of arranging a home survey faster, simpler and more convenient than ever. We accept major debit and credit cards through our secure online payment system. At e.surv, we're committed to providing clear, professional property advice that helps customers move forward with confidence.
Property Surveys, Valuations & Homebuyer Reports Nationwide
Written by the company
- Buy Your Next Home with Confidence
- e.surv Chartered Surveyors provides RICS home surveys, homebuyer reports, property valuations and residential surveying services throughout the UK. Our HomePlus Digital Home Survey, unique to e.surv, gives homebuyers a detailed, interactive assessment of a property's condition, helping identify potential issues before exchange and completion. With nationwide coverage and local surveyor expertise, we help thousands of customers make confident property decisions every year.
- FAQ: What is a HomePlus Survey?
- HomePlus is e.surv's exclusive Digital Home Survey and is equivalent to a standard RICS Level 2 Survey. It includes all the core property condition information provided in a traditional Level 2 Survey, plus additional benefits such as an interactive digital report, detailed photography, repair and maintenance guidance, energy efficiency insights and local area information. HomePlus helps homebuyers better understand a property's condition before they commit to a purchase.
- FAQ: Is HomePlus the same as a RICS Level 2 Survey?
- HomePlus includes the core information of a standard RICS Level 2 Survey, but enhances the experience with interactive photographs, digital navigation, energy efficiency information, repair guidance and local area insights to help buyers better understand the property before purchase.
- FAQ: Can I book a survey online?
- Yes. Customers can receive a quote, book and pay for a HomePlus survey online through the e.surv website, creating a faster and more convenient experience.
- FAQ: Are e.surv surveyors RICS qualified?
- Yes. e.surv works with a nationwide network of more than 600 RICS-registered surveyors. All surveys are completed in accordance with RICS professional standards, providing customers with confidence in the quality and consistency of the advice they receive.
- FAQ: Do I need a survey when buying a house?
- A home survey helps identify defects, maintenance issues and potential repair costs that may not be visible during a viewing. A professional property survey gives homebuyers a clearer understanding of a property's condition and can help avoid unexpected costs after moving in.
- FAQ: What areas does e.surv cover?
- e.surv provides residential surveying and valuation services throughout England and Wales, through a nationwide network of local surveyors.
- FAQ: How long does a home survey take?
- The time required depends on the size, age and condition of the property. Once your survey has been booked, your surveyor will arrange the inspection and your report will be issued after the property visit has been completed.
- FAQ: What is the difference between a Level 2 and Level 3 Survey?
- A RICS Level 2 Survey is typically suitable for conventional properties that appear to be in reasonable condition. A RICS Level 3 Survey provides a more detailed inspection and is often recommended for older properties, unusual construction types, properties that have been significantly altered or homes requiring renovation.
- FAQ: Can a survey help me negotiate the purchase price?
- Yes. A property survey may identify defects or issues that could affect the property's value or require future repairs. Buyers often use survey findings to negotiate with sellers or budget for future maintenance costs.
Contact info
e.surv Chartered Surveyors, Unit 1, Orion Park, NN15 6PP, Kettering, United Kingdom
- 0800 169 9661
- helpline@esurv.co.uk
- www.esurv.co.uk
4.8
Excellent
15K reviews
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Excellent service from e.surv
Excellent service from e.surv. Mike Slaney was really nice and knowledgeable. 5 star service. Thank you
31 July 2026
Unprompted review
Reply from e.surv Chartered Surveyors
We are so pleased to hear you had such a positive experience with our service. It's wonderful to know that our team member was both nice and knowledgeable, providing you with 5-star service. Thank you for your kind feedback!
The surveyor we had was very helpful,he…
The surveyor we had was very helpful,he told us things we didn’t know, but we were confused that he had a different house plan than what we have,His didn’t have the second section of the rear garden so we are confused, but he was really good and I will ring the solicitor in the morning to question that point , But all in all he was very helpful and we were very pleased with him and his help xx
11 August 2026
Reply from e.surv Chartered Surveyors
We're so pleased to hear that our surveyor was very helpful and provided you with valuable information. We understand your confusion regarding the house plan and appreciate you bringing that to our attention.
Level 2 home survey
I felt there was a thorough inspection of the property. Highlighting issues that I would not have seen just looking around the property.
10 August 2026
Reply from e.surv Chartered Surveyors
We're glad our thorough inspection was helpful in highlighting issues you might have otherwise missed. We appreciate your feedback.
Highly recommended
An efficient, highly professional and outstanding service. Excellent communication througout and a detailed survey provided.
Thank you Ed.
We highly recommend.
6 August 2026
Unprompted review
Reply from e.surv Chartered Surveyors
We're delighted to hear that you found our service efficient, highly professional, and outstanding. We appreciate your kind words about our communication and the detailed survey provided. We're so pleased you would highly recommend us!
Professional and knowledgable
Kind, professional and speedy with the report.
The surveyor called me to talk through what seemed like a scary report - she was patient helping me understand what I need to do immediately and what to just keep my eye on for future. Very reassuring.
12 August 2026
Reply from e.surv Chartered Surveyors
We're so pleased to hear our surveyor was kind, professional, and speedy with the report. We appreciate that she was patient and reassuring, helping you understand what needed immediate attention and what to monitor.
Happy with the detail of report and Jon…
Happy with the detail of report and Jon very nice to talk to and helpful it was a speedy process so overall very pleased.
13 August 2026
Reply from e.surv Chartered Surveyors
We're so pleased you were happy with the detailed report and found our team member helpful and easy to talk to. It's great to hear the process was speedy!
Excellent Level 2 Survey done by Stephen Green
Level 2 Survey done by Stephen Green. Really happy with the service. Stephen was very thorough and provided an in-depth report followed by a phone call to discuss it. Really quick turn around and couldn’t be happier with the service and would certainly recommend and use them again in the future.
13 August 2026
Reply from e.surv Chartered Surveyors
We're so pleased to hear you were really happy with the service! It's great that the report was thorough and that the discussion of findings was helpful. We appreciate your recommendation and look forward to assisting you again.
Fast and professional service
Fast and professional service, helpful advice. Highly recommend!
31 July 2026
Reply from e.surv Chartered Surveyors
We're delighted to hear that you found our service fast and professional, and that our advice was helpful. Thank you for your high recommendation!
Reply from e.surv Chartered Surveyors
We're so pleased to hear that our quick and helpful phone call clarified your results. Thank you for sharing your positive experience!
Very happy with the service I received…
Very happy with the service I received from start to end. The phone calls before and after the survey was very good and felt personal. And after I got the report I got another one to talk though if i had any questions from the report.
I found my surveyor Richard very professional and happy to answer any questions I had.
Would highly recommend.
12 August 2026
Reply from e.surv Chartered Surveyors
We're so pleased to hear you were very happy with the service from start to finish. It's wonderful that the phone calls felt personal and that our surveyor was professional and happy to answer your questions. We appreciate your recommendation!
Reply from e.surv Chartered Surveyors
We're so glad to hear that you found the information well-explained and informative. We truly appreciate your positive feedback!
Highlighted a lot of issues with the…
Highlighted a lot of issues with the house and talked me through everything he found in detail and gave some recommendations. Thanks James.
6 August 2026
Reply from e.surv Chartered Surveyors
We're so glad to hear that our team thoroughly addressed all the issues and provided helpful recommendations. Thank you for your positive feedback!
House survey
We found Richard very helpful and polite when he mentioned things that needed attention at the property we are hoping to buy.However he spoke in a calm, clear and friendly way that didn't cause us to be alarmed ,in what can be a very stressful time.
Thank you Richard.
24 July 2026
Reply from e.surv Chartered Surveyors
We're delighted to hear about your positive experience! It's wonderful that our team member was helpful and polite, and communicated clearly during what can be a stressful time.
Great surveyors
From the moment I got in touch with them they were extremely helpful. I needed a survey done quickly which they did and I received the report very quickly as well.
Everyone I spoke to was helpful and polite. Would highly recommend them
31 July 2026
Reply from e.surv Chartered Surveyors
We're so pleased you found our team extremely helpful from the moment you got in touch! It's wonderful to hear that we were able to complete the survey quickly and that you received the report so promptly.
Fast, thorough, and easy to understand!
I recently had a property survey done, and the turnaround time was incredible—everything was completed and emailed to me within a single day. The report included clear photos of all the elements inspected, along with a straightforward traffic-light rating system (green, amber, red) that made it extremely easy to see what's in great shape and what needs attention. Excellent service and highly recommended for anyone needing a quick, no-nonsense property assessment!
10 August 2026
Reply from e.surv Chartered Surveyors
We're delighted to hear about your positive experience and that the turnaround time for your property survey was incredible. It's great that the report, with its clear photos and traffic-light rating system, made it easy to understand. Thank you for your recommendation!
Excellent service from e.serv.co.uk
The level 2 homebuyers survey covered everything I wanted to know. It was carried out in a timely fashion and the survey results came back much quicker than expected. The report was clear with photos of any highlights and recommendations. This was followed by a call from the surveyor who was happy to discuss any concerns I may have had. I would happily recommend e.serve.
10 August 2026
Reply from e.surv Chartered Surveyors
We're delighted to hear that your Level 2 homebuyers survey covered everything you wanted to know and was carried out in a timely fashion. It's great that the results came back quicker than expected and the report was clear with photos and recommendations. We're especially pleased the surveyor called to discuss your concerns.
Very easy to book and great…
Very easy to book and great communication. The report arrived promptly and was very informative.
11 August 2026
Reply from e.surv Chartered Surveyors
We're delighted to hear that your booking experience was easy and that our communication met your expectations. It's wonderful to know the report was prompt and informative. Thank you for your kind words!
RICS Level 2
Survey was completed by Richard Cassanell, couldn't have been more polite and helpful with courtesey calls before and after the survey and made sure i was informed on everything - report was turned around quickly and massively helped the whole house buying process. 10/10
12 August 2026
Reply from e.surv Chartered Surveyors
We're so pleased to hear our surveyor was polite and helpful, and that the courtesy calls were appreciated. It's wonderful that the report was turned around quickly and greatly assisted your house buying process!
Professional, thorough, and excellent communication.
Professional, thorough, and excellent communication.
I highly recommend Mark Ashton for his surveying services. His inspection was very detailed and thorough.What particularly stood out was his communication. Mark phoned me two days after completing the survey to clearly explain the key areas of concern. He explained the technical details in a straightforward manner, which was incredibly helpful. His service was professional and efficient from start to finish.
12 August 2026
Reply from e.surv Chartered Surveyors
We're delighted to hear about your excellent experience and that the inspection was detailed and thorough. It's wonderful that our communication stood out and that the key areas of concern were clearly explained in a straightforward manner. Thank you for your high recommendation!
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