ESPACE DES MARQUES Reviews 8,912

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Offer the best price for the model I wanted. Shipping is surprisingly rapid.

Rated 5 out of 5 stars

Me and my friend went to the Jard Sur Mer shop. We were welcomed by Melissa, who tried to advise us, as well as possible. She succeed, I found a jean for me, the perfect size. Really awesome.... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Espace-des-marques.com est une boutique en ligne de déstockages de grandes marques (Adidas, Nike, Puma, Diesel, Oxbow, Reebok...).Venez retrouver tout au long de l’année des articles de sport et mode parmi les moins chers du web !


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

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Replied to 79% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Bad experience

Purchase made on Tradeinn.com but fulfilled by Espace-des-marques.com. When I asked for an exchange/return customer service answered that no exchange is possible, return only. No pre-printed label to be stuck on the return box, no courier indicated for the return and return costs 100% on the customer. Never more.

27 November 2023
Unprompted review
ESPACE DES MARQUES logo

Reply from ESPACE DES MARQUES

Hello, in fact this is the return procedure on the TRADEINN platform, on Espace des Marques.com returns are charged €2.99

Counting on your understanding.

Beautiful day

Rated 5 out of 5 stars

Good!

Offer the best price for the model I wanted. Shipping is surprisingly rapid.

19 December 2022
Unprompted review
Rated 1 out of 5 stars

No shoes no apology no compensation. Slow ass service

I ordered, asked for the cheaper external pickup shipping option, so I don't have to give my house details. Received an email from the post my address isn't detailed enough. I went online and corrected it, noticing they gave my house address to the post, instead of the shop I chose. The post called to confirm its arrival the day after. I received an email from the post the package was sent back. When I called them, the lady said, we'll it happened and I don't know how not, I'm sorry for the inconvenience, it's our error, our website has technical issues, let me offer u something, nothing, just do u want us to reahip them or a refund. I obviously chose a refund, as that was almost a week from the day I ordered. Slow shipping, no email responses and for christ sake, the search section on their doesn't work. How is one supposed to find things in this mess? Will never shop with them. That's a moment where I'd rather pay 20 € more at a shop.

16 May 2022
Unprompted review
Rated 2 out of 5 stars

order never arrived, arrogant staff, didn’t reply to email

My order never arrived. After many many followups via an international (French) phone number - nobody ever replied to my emails! - I was told my order would be resent.

Never received it and out of the blue, 2 months after my order- I received my money back, which is not what I wanted, I wanted my order! No apology, no explanation.

One of the women I spoke to over the phone was also very arrogant, treating my like I was stupid even though I had to communicate with her in a foreign language (French). So wouldn’t recommend them at all!

I still have them 2 stars because the last person I spoke to was friendlier and I did eventually get my money back.

4 November 2021
Unprompted review

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