I have seen eset work wonders with my computer. Part of my job is that I have to research parts of the internet that are less friendly and easy has always made my work more secure. I am constantly put... See more
Company replied
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See what reviewers are saying
Esets management system is hard to use and hard to renew. Licenses don’t line up, logins are high friction, the product doesn’t self update but it does work. Further, Eset offers discounts AFTER ren... See more
Company replied
Over all I can’t really complain about ESET. My computer hasn’t been compromised. The one disappointment is the Password Manager feature was discontinued. I found that to be a valuable tool indepen... See more
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I was assigned with a case number that alloud me to contact 3 times with few technical support agents. The last one named Rob, was able to finally solve the junk and spams problem with my Eset Smart... See more
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Company details
Written by the company
For more than 30 years, ESET® has been developing industry-leading IT security software and services to protect businesses, critical infrastructure and consumers worldwide from increasingly sophisticated digital threats. From endpoint and mobile security to endpoint detection and response, as well as encryption and multifactor authentication, ESET’s high-performing, easy-to-use solutions unobtrusively protect and monitor 24/7, updating defenses in real time to keep users safe and businesses running without interruption. Evolving threats require an evolving IT security company that enables the safe use of technology. This is backed by ESET’s R&D centers worldwide, working in support of our shared future. For more information, visit www.eset.com or follow us on LinkedIn, Facebook, and Twitter.
Contact info
610 W Ash St #1700, 92101, San Diego, United States
- (619) 876-5400
- www.eset.com/us
4.3
Excellent
14K reviews
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I can always feel secure that eset is…
I can always feel secure that eset is watching the activity on my PC eset does a great job stopping me from logging onto a suspect website or questionable link. Thank you eset for your continued support!
15 July 2026
Reply from ESET US
Thank you for your feedback!
We're glad to hear that ESET helps you feel secure by monitoring your PC and warning you about suspicious websites and potentially dangerous links. Providing reliable protection and peace of mind is exactly what we strive for.
Thank you!
Not being a computer person ESET has…
Not being a computer person ESET has kept us safe and protected and when you get thru to customer support they are very helpful. I’m sticking with them
15 July 2026
Reply from ESET US
Thank you for your feedback!
We're glad to hear that ESET has helped keep you safe and protected. It's also great to know that our Customer Support team has been helpful whenever you've needed assistance. We appreciate your trust and loyalty. Thank you for choosing ESET.
Safety is number one
Easy to install, and it works great in the background. I feel confident that it will keep me safe.
12 July 2026
Reply from ESET US
Thank you for your feedback! We're glad to hear that ESET was easy to install, works smoothly in the background, and gives you confidence that your devices are protected. We appreciate your trust in ESET.
Consistent protection behind the scenes.
14 July 2026
Reply from ESET US
Thank you for your feedback! We're glad to hear that ESET provides consistent protection in the background, helping keep your devices secure without getting in the way. Thank you for choosing ESET.
we have at least 5 different accounts…
we have at least 5 different accounts now since you keep telling us something expired. I'm getting them every 10 minutes on a computer I PAID for a new account on; then my husband, Brad Elliott tells me he already updated the other account(s)
14 July 2026
Reply from ESET US
Thank you for your feedback.
We're sorry to hear about the confusion with your subscriptions and the repeated expiration notifications.
To investigate the issue and help with your accounts, please contact our Support team.
You can call +1 (866) 343-3738 and select option 2, or contact us through our website: https://helpus.eset.com/.
Thank you for choosing ESET.
Reply from ESET US
Thank you for your review! We really appreciate it.
Easy to use.
14 July 2026
Reply from ESET US
Thank you for your feedback! We're glad to hear that you find ESET easy to use. We appreciate your trust and support.
SMall and mighty
I started using ESET because it had the smallest memory footprint with Microsoft Flight Simulator. I have come to rely on it for everything. I do a lot of browsing and occasionally bump into dangerous sites - ESET has had my back and warned me. I have had no issues with it interfering with anything I do.
14 January 2026
Reply from ESET US
Thank you for your feedback!
We're delighted to hear that ESET provides strong protection without impacting your system's performance. It's great to know that ESET has helped keep you safe while browsing and warned you about potentially dangerous websites.
We appreciate your trust and long-term support. Thank you for choosing ESET.
Reply from ESET US
Thank you for your feedback.
To install and use ESET VPN, please follow the instructions on our support website:
https://support.eset.com/en/kb8464-eset-vpn-installation-for-windows-android-macos-and-ios
If you need any additional assistance, our support team will be happy to help. Please contact us at https://helpus.eset.com/. Thank you for choosing ESET!
Reply from ESET US
Thank you for your feedback! We're glad to hear that you value ESET's comprehensive protection against viruses, malware, and other online threats. We appreciate your trust in ESET.
I have been using ESET for years and…ESET Gives Me Peace of Mind
I have been using ESET for years and feel confident they are keeping my computer safe from viruses and all other types of cyber crime.
14 July 2026
Reply from ESET US
Thank you for your loyalty over the years!
We're glad to hear that ESET helps you feel confident that your computer is protected from viruses and other online threats. We appreciate your trust in ESET.
It won't let me cancel my subscription
It won't let me cancel my subscription. I won't pay anymore. If I am charged anything I will contest the charge.
14 July 2026
Reply from ESET US
We apologize for the inconvenience.
Please reach out to our billing support team at +1 (844) 824-3738 and they would be happy to help get this sorted out for you.
Thank you.
Confidence in the product
2 July 2026
Reply from ESET US
Thank you for your feedback! We're glad to hear that ESET gives you confidence in your security and protection. We appreciate your trust in ESET.
I only use my laptop as a backup
I only use my laptop as a backup. I regret paying for this.
14 July 2026
Reply from ESET US
Thank you for your feedback.
If you purchased your subscription within the last 30 days and would like to cancel it, you may request a full refund.
For assistance, please contact our Billing Support Team at +1 (844) 824-3738.
Our colleagues will be happy to help you with the cancellation process and review your refund request.
Thank you.
What Appreciate most is the financial…
What Appreciate most is the financial warning that it's not safe to make transaction due to unsecured sight.
8 June 2026
Reply from ESET US
Thank you for your feedback!
We're glad to hear that you appreciate ESET's security warnings about unsafe websites and financial transactions. Helping you stay protected while banking and shopping online is one of our top priorities. Thank you for choosing ESET.
Peace of Mind Is Appreciated
I am a technosurus; not good with most forms of modern communication technology. I began with ESET at the recommendation of my "computer guy," Tim Byers, of Protech Computer Service.
I have felt safe and secure for the entire time I have utilized your program. You are virtually invisible until I get a "report," reminding me that you are on the job, and doing it well.
14 July 2026
Reply from ESET US
Thank you for your feedback!
We're delighted to hear that ESET is helping you feel safe and secure.
Providing reliable protection while staying unobtrusive is exactly what we strive for.
We appreciate your trust in ESET and are glad to be keeping your devices protected.
I have been a user for over 14 years
I have been a user for over 14 years
What a great product
13 July 2026
Reply from ESET US
Thank you for your loyalty over the past 14 years!
We're thrilled to hear that you've had such a positive experience with ESET.
Your long-term trust and support mean a lot to us. Thank you for choosing ESET!
One of the top internet security applications
ESET has been one of the best internet security applications i have experienced. Updates are completed with efficiency and doesn't cause issues on laptop or other applications. Great job!!
13 July 2026
Reply from ESET US
Thank you for your feedback!
We're delighted to hear that ESET has been one of the best internet security solutions you've used. It's great to know that updates run smoothly, efficiently, and without disrupting your laptop or other applications. Thank you for your trust and support!
I called to male a payment and was…
I called to male a payment and was concerned about the increase in cost of ESET coming in December.
After changing my plan on ESET I also paid for three years service.
I also got a discount for renewing my subscription early
Thank you for your service.
cwatts
6 July 2026
Reply from ESET US
Thank you for your feedback!
We're glad our team was able to assist you with your payment and help you find a plan that better fits your needs.
It's also great to hear that you were able to take advantage of an early renewal discount. Thank you for your continued trust in ESET and for choosing us to protect your devices.
ESET appears to work flawlessly
ESET appears to work flawlessly. Always in the background, I don't even know it is there most of the time. I do have a sense of security knowing I have one of the very best antivirus programs out there. I read one review that had 4 stars and then a Norton pop emerged on my screen. Shameful.
13 July 2026
Reply from ESET US
Thank you for your feedback!
We're delighted to hear that ESET provides seamless protection and gives you peace of mind without getting in the way of your daily activities. Our goal is to deliver powerful security while staying unobtrusive, so it's great to know that's been your experience. Thank you for choosing ESET.
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