Tried calling multiple times and there was never any answer also sent an email and no response at all. I wouldn't use this company .
Company replied
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See what reviewers are saying
After visiting well know clothing store I almost purchased a mens Carhartt sweatshirt for £90. Common sense prevailed and I searched on line for same item. Stumbling across EQVVS, I noticed same sweat... See more
Company replied
Ordered a Carhartt Tshirt (which is great by the way) which got delayed thanks DHL. The EQVVS team were so responsive and helpful to my enquiries to see if they could help track it down as the DHL lin... See more
I bought a Ralph Lauren jacket which developed a manufacturing fault . RL told me that I had to contact Eqvvs re my issue. I contacted Eqvvs by email and had an immediate phone call back from Dominic... See more
Company replied
Company details
Information provided by various external sources
EQVVS aims to provide the latest on-trend, premium menswear brands to push the boundaries of our fashionable shoppers.
Contact info
High Street 281, LN2, United Kingdom
- info@eqvvs.co.uk
- www.eqvvs.co.uk
4.3
Excellent
475 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 28% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good choice and value
Good choice and value. Very speedy delivery. Plus staff in the Lincoln store when I visited were very helpful.
24 April 2025
Unprompted review
Reply from EQVVS
Thanks for the great review Austin. We’re chuffed you got great value and speedy delivery. And it’s brilliant to hear the Lincoln team looked after you so well – we’ll let them know. Can’t wait to have you back!
Thanks,
EQVVS
Great service great product great price
21 April 2025
Unprompted review
Reply from EQVVS
Thank you for your fantastic feedback Andrew! I’m glad to hear you enjoyed our service, product and pricing. We look forward to helping your wardrobe again soon.
Thanks,
EQVVS
Exceptional customer service
Exceptional customer service! DPD mistakenly marked my order for return to sender rather than redelivery, & EQVVS refunded my postage and sent out as soon as it arrived back to them. Highly recommend!
10 April 2025
Unprompted review
Reply from EQVVS
Hello again Jamie, thanks for the great review! I'm glad the customer service team were able to get this sorted for you as quickly as possible. We like a nice smooth shopping experience for our customers but are happy to help if there is a slight hiccup. Hope to see you on the site again soon mate!
Thanks,
Dominic
I've never known a company to be so…
I've never known a company to be so organised and fast. I order things in the morning and 99% of the time they arrive the following morning. Plus they have amazing selection of products and customer service is second to none. Really nice choice of items. 5 🌟
11 April 2025
Unprompted review
Reply from EQVVS
Thanks so much for the great review Gareth! We’re really glad to hear you’ve had such a smooth experience with us. Speedy delivery, great service and a solid line-up of brands is exactly what we aim for – so it’s great to know we’re ticking those boxes. Appreciate you taking the time to leave such kind words. See you on the site again soon!
Thanks,
EQVVS
Hi there EQVVS are a very good website…
Hi there EQVVS are a very good website and was very helpful with my returns.
8 April 2025
Unprompted review
Reply from EQVVS
Hi there! Thanks for the great review mate. We're happy to hear that our customer service team were able to help you out with your returns! We're also stoked to hear you like the website - we hope to see you on it again soon! Let us know if we can help with anything else.
Thanks,
EQVVS
I cannot rate the guys Eqvvs enough
I cannot rate the guys Eqvvs enough, I placed an order with a different company name to the delivery address and a staff member called me personally to ensure it was correct so nothing was lost. The correspondence was personal and extremely fast. I will definitely buy from these guys again.
5 stars from me !!!!
3 April 2025
Unprompted review
Reply from EQVVS
Thanks for the great review Naz. We like to make sure our customers get their goods delay-free so I'm glad we could sort out your delivery so quickly! I hope you like the trainers and please don't hesitate to give us a shout if you need a hand with anything in the future!
Thanks,
EQVVS
Reply from EQVVS
Thank you for the awesome review! We're happy to hear you loved the product. It’s great to know that your delivery went smoothly! We really appreciate your support and can’t wait to see you back on the site soon!
Thanks,
EQVVS
Really good customer service
Really good customer service, was very understanding and helpful during the entire process of my exchange highly recommend!
14 March 2025
Unprompted review
Reply from EQVVS
Thanks for the great review Connor! We're glad the team were able to help you out and resolve the issue. Hope you like the trainers and hope to see you on the site again soon!
Thanks,
EQVVS
Had a hassle free cancellation
Had a hassle free cancellation, great customer service from Dominic , would definitely use Eqvvs again
10 March 2025
Unprompted review
Reply from EQVVS
Cheers for the review Simon! We're stoked to hear that the team was able to help you out with your order. We can’t wait to have you back on the site again soon!
Thanks,
EQVVS
Super quick service well pleased
24 February 2025
Unprompted review
Reply from EQVVS
We're glad to hear you're happy with our speedy service - hope you liked your order! We appreciate your support and look forward to seeing you on the site again soon!
Thanks,
EQVVS
Super quick delivery
Bought some trainers on sale, the additional discount code didn't work, so Shannon from customer services sorted me out another code.
Great product and service!
24 February 2025
Unprompted review
Reply from EQVVS
Cheers for the review! We're glad to hear that Shannon was able to help you out here! Hope you like the trainers and hope to see you on the site again soon mate!
Thanks,
EQVVS
Murph's
Top quality menswear........
Great website, easy to facilitate through , tracking and delivery went very smoothly
12 February 2025
Unprompted review
Reply from EQVVS
Thank you for the awesome review! We're happy to hear you loved our top-quality menswear and found our website easy to use. It’s great to know that your tracking and delivery went smoothly! We really appreciate your support and can’t wait to see you back on the site soon!
Thanks,
Dominic
Excellent customer service.
Excellent customer service.
EQVVS will be my first go to online shopping from now on. A special mention to Dominic outstanding customer service.
Fast delivery, fast response when you email very helpful.
Felt the whole experience shopping at EQVVS was second to none. More importantly I felt a valued customer although it was my first purchase. Other companies could learn from your Customer services.
7 February 2025
Unprompted review
Reply from EQVVS
Thank you so much for the amazing review Shelly! We're so glad that you had a great customer experience with us. We value all our customers and do our best to get back to you as quickly as possible. Please don't hesitate to reach out to the team again and we hope to see you on the site soon!
Many thanks,
EQVVS
A very good all round shopping…
A very good all round shopping experience to purchase a lovely jumper at a very good price which was dispatched very quickly an efficiently.I would recommend this retailer.
5 February 2025
Unprompted review
Reply from EQVVS
Thank you very much for the review (and the recommendation!). We try to make the shopping experience as smooth and quick for our customers so we're stoked to hear you had a good first experience with us. That jumper really is lovely and you've done well to get it in the sale! Glad you love it and hope to see you on the site again soon!
Thanks,
EQVVS
Happy with new item ,arrived in time .
27 January 2025
Unprompted review
Reply from EQVVS
Thank you for the great review Gary! We're happy to hear you enjoyed our great prices and fast delivery. We appreciate your support and look forward to seeing you on the site again soon!
Thanks,
EQVVS
Great price and really quick delivery!
24 January 2025
Unprompted review
Reply from EQVVS
Thanks so much for the review and 5 stars! We're stoked to hear you loved our prices and speedy delivery. We can’t wait to have you back again soon!
Thanks,
EQVVS
Amazing Arriane!!!
Probably one of the best customer service experiences I’ve ever had, I made an error on my delivery, messaged the team directly and Arriane got back to me on the same day, amended my mistake at no extra charge. Saving me a huge hassle! Amazing! Deffo be shopping here again
31 January 2025
Unprompted review
Reply from EQVVS
Thanks for the great review Jordan! We're so glad to hear that Arianne was so helpful and solved the issue so quickly - she is the best! It's great to hear you had a great experience with us and we look forward to your next order :)
Thanks,
EQVVS
Great communication with the support…
Great communication with the support team. my item arrived on time. thank you!
11 January 2025
Unprompted review
Reply from EQVVS
Thanks for the great review! We're stoked to hear that our support team was on point and your item arrived right on time. We hope you love your order and hope to see you on the site again soon!
Thanks,
Dominic
Ralph Lauren Jacket
I bought a Ralph Lauren jacket which developed a manufacturing fault . RL told me that I had to contact Eqvvs re my issue. I contacted Eqvvs by email and had an immediate phone call back from Dominic in Customer Services. Dominic was outstanding in his approach to my issue and I'm pleased to say that he resolved my issue promptly and efficiently. TOP CUSTOMER SERVICE Thank you Eqvvs and DOMINIC
23 January 2025
Unprompted review
Reply from EQVVS
Thanks a ton for the great review! We're so glad to hear that the customer service team sorted everything out quickly. We really appreciate your kind words and are always here to help. If you need anything else, just give us a shout.
Thanks,
EQVVS
Fantastic Customer Service
First time ordering from EQVVS for a Christmas present; unfortunately I ordered the wrong the size for my daughter and I missed the return date to exchange it. I wrote to customer services and Dominic was so helpful sorting out an exchange and making sure the right size was available for me. He was very responsive - customer service at it's best! I would certainly use EQVVS again with confidence.
17 January 2025
Unprompted review
Reply from EQVVS
Hello again Victoria, thank you for taking the time to leave a review. We have our rules and policies here at EQVVS, but we are always happy to hear our customers out and see how we can help! I'm glad we were able to sort you and your daughter out with the right size shoe in the end. It's great to hear you'll be back from more - we can't wait!
Thanks,
EQVVS
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