Is this company still open? I have been trying to order Trying to register Trying to get a response from customer service for over 2 weeks????
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I've bought one item from Equip My Trip and the wrong colour was sent. This has created a problem that has gone on for almost two months and because the company seems to have disappeared has led me to... See more
Delivery took a week, and the product I received was not the product that I ordered! The website showed the sunglasses having different lenses and different colours than the final product that was del... See more
Company replied
Initially was very pleased with communication due to item being lost in the post - even though it was Royal Mail 'Signed For' and had a tracking number. I asked for and was given a refund, minus the... See more
Company replied
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Thank you! Great service
Received item in good order, Thank you again
Fast Delivery
The item I ordered arrived well within the 5 days I was given as a guide. equipyourtrip.com emailed me to keep me informed every step of the way. Also as they use Royal Mail it means I can go and pick up the parcel at my local post office if I miss them rather than with some other online outdoor retailers who use companies that mean if I miss the parcel I have a 120mile round trip to get it.
Great service and good promptness with delivery
Ordered the Mountain Equipment Shield Jacket, wasn't sure what size I needed, Spoke to a great chap 'Steve' and he advised me on getting the correct size and other good properties off the Jacket. Instantly sold Thanxs..
Excellent
Easy to use website, good prices and fast delivery. Thx :)
Highly Recommended
Very helpful staff on telephone enquiry. Good service and quick delivery
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