While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Two stars because my withdrawal took almost 3 weeks. If not FXCLAIM'S Support that handled my case with EPFX, it would be impossible.

Rated 5 out of 5 stars

1000/10 recommend EPFX as a broker if you're over all the bs with brokers these days and looking for a new broker, I've been trading with Vantage and IC markets for the last several years and theres a... See more

Company replied

Rated 5 out of 5 stars

10/10 customer experience! Kyc process went quickly with support keeping me updated with every step. Took me a few seconds to open a live account and start trading the various account options also cat... See more

Company replied

Rated 5 out of 5 stars

If you are a beginner, intermediate or professional retail trader EPFX is the most efficient broker for you. It has all what traders enjoy about a broker. Am talking about tight spread, low commission... See more

Company replied

Company details

  1. Finance Broker

Written by the company

EPFX is a highly regulated Forex Broker. Multiple platforms including; MetaTrader 5, cTrader and ZeroX Trader. Trade Forex, Indices, Metals, Cryptos and Stocks with Raw Spreads on a true Regulated ECN Broker. Deposit and withdrawal using 12 different methods and take advantage of 24/7 customer support.


Contact info

3.8

Great

TrustScore 4 out of 5

56 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam

I don't understand this broker, suddenly my account was blocked for unclear reasons. Of the existing promotional programs, I have never used them, either deposit bonus or NDB, but for unclear reasons my account has been suspended. I myself do not recommend deposit with this broker, maybe you will suffer the same fate as my account.

10 June 2024
Unprompted review
Rated 5 out of 5 stars

I got a 100$ non deposit bonus when i…

I got a 100$ non deposit bonus when i created an account and passed KYC. After that i made 102$ dollars in profits. I was doubting that they’ll send me the money but fortunately the money was sent to my binance wallet and proved that they are legit. Thank you EPFX for the bonus.

5 June 2024
Unprompted review
Rated 1 out of 5 stars

New scam

New scam. I tried to deposit some money and the money just got ''LOST'' for no reason. It's been a week since I'm waiting for an answer from them and they keep telling me that Finance Category it's working on the problem to find out what happened. It's not that hard to check a transfer, it literally takes 2 mins. Stay away guys...

19 June 2024
Unprompted review
Rated 1 out of 5 stars

the broker is scam

the broker is scam
I signed up with a EPFX who offered a $100 USD bonus. I received it yesterday, but today it's no longer in my account. I'm concerned about this and want to understand why the bonus disappeared.

3 June 2024
Unprompted review
EPFX logo

Reply from EPFX

Hello Mohammed!
We are saddened to hear your experience. After checking your Sign Up Bonus Accounts trading history, you breached the terms and conditions outline. Once the account is in 50% or more drawdown, the bonus will be taken away.

Please keep an eye out for an email announcing our next promotion that all traders will be eligible for, not just our new traders!

Rated 1 out of 5 stars

Support is So Bad and Late No response at All

I submit Document to get help with verification category on help desk then instantly email generator says
Dear .......

Your helpdesk ticket Hello Dear EPFX support #.... has been opened. A member of our support staff will respond within 2 minutes.
Huh 2 Minute?!!!????????????????!!!!!!!!!??????
For all of you guys who read this Review I really really recommend you this is totally waste of time they consume your time for no response at all.

3 June 2024
Unprompted review
EPFX logo

Reply from EPFX

Hello Kalkidan!

We are very sorry you did not have a good experience with our support team. They work very hard to serve all of our traders and during promotional periods responses may take a bit longer than 2 minutes.

We have been running our Sign Up Bonus promotion and received over 15,000 tickets in the last 36 hours so we do apologize for the delayed response for your inquiry.

For your experience, we would like to offer you a sign up bonus account as you were not able to take advantage of this promotion.

Rated 1 out of 5 stars

New scam alert.....

Don't know why I see such 5 star reviews because this company never approved my documents of no reason. One of my friend reached 200 dollars and no withdrawal yet. They love showing 100 dollars deposit bonus but withdraw time no support no nothing shows up. Even my documents are approved but rejected for no reason. Completely scam.

3 June 2024
Unprompted review
EPFX logo

Reply from EPFX

Hello Mujtaba!

We are sad to hear your experience while completing KYC through our platform. After review of your account, yes, your documents were approved but Sumsub provided additional checks that advised us not to accept you as a trader. For this we are deeply sorry.

Please understand that as a brokerage firm strictly regulated in multiple jurisdictions, we must follow all laws enforced by our regulators for KYC and AML for us to maintain our regulatory licensing. Case such as yours, there is nothing we can do as we would need to violate the laws of our regulators to accept you as a trader and again, for this we are very sorry.

We wish you luck on your trading journey!

Rated 5 out of 5 stars

Foor sure the best broker out here

Foor sure the best broker out here. Way better than lqd

28 May 2024
EPFX logo

Reply from EPFX

Hello Jenny!

We appreciate the kind words! Our mission is to out serve our traders and give them as many edges in the market as we can! We look forward to continuing to serve you as a trader and wish you luck on your journey!

Rated 5 out of 5 stars

Never trading with IC again

Never trading with IC again! My friend showedm e this broker and after I signed up I had some issues doing kyc but the support helpedm e fix it and asked me to leave a review so here I am. Good so far though.

16 May 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look