Ensar Oud Reviews 

975
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 223 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, describing them as unique, pure, and unmatched in craftsmanship. The delivery service is frequently highlighted for its remarkable speed and efficiency, with many appreciating the quick and seamless process. Reviewers also commend the outstanding customer service, noting the team's responsiveness, helpfulness, and professional approach. However, some people mentioned that the product's scent profile did not align with their expectations or the descriptions provided, with a few finding certain scents too spicy or not reflecting advertised notes.

What people talk about most

Product

Customers had positive experiences with product, praising the quality, uniqueness, and artistry of the... See more

Quality

Clients share positive opinions on quality, with many reviewers highlighting the authenticity, natural feel,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting the... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence, speed, and... See more

Customer service

Users describe positive interactions with customer service, highlighting it as amazing, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I placed my order last night and it was already handed over to DHL and shipped the next day. That kind of speed is rare and genuinely appreciated. What really stands out is that all taxes and duti... See more

Rated 5 out of 5 stars

Before stating anything about the perfumes. The customer service you have is astonishing. They response and help as possible. The perfumes itself is literally a different story. I bought this one as a... See more

Rated 5 out of 5 stars

Adam is super responsive, friendly, and helpful when making decisions on what to buy; and the product quality is just beyond any other oils you can find in the world. I haven't experienced a cleaner d... See more

Rated 5 out of 5 stars

This one is for the whole Ensar Oud expierience in general, especially for Attar Blue Khalbar. After a second hand blind buy from a reputable enthusiast source, this got me hooked. The quickest, most... See more



4.8

Excellent

TrustScore 5 out of 5

975 reviews

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4.8

All reviews

(975)

227 reviews in the last 12 months

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Rated 5 out of 5 stars

THE BEST IN EVERY WAY.

THE BEST IN EVERY WAY.
THEIR OUDS, PACKAGING, SHIPPING AND CUSTOMER SERVICE ARE EXCELLENT.
IT'S AN ART WITH THEM.
I LOVE ENSAR.

8 September 2025
Rated 5 out of 5 stars

Responsive, helpful, and incredible quality

Adam is super responsive, friendly, and helpful when making decisions on what to buy; and the product quality is just beyond any other oils you can find in the world. I haven't experienced a cleaner distillation than from Ensar. With the wide (and growing) range of options, there's something for everyone. It might seem expensive but I can honestly say that it's worth it! My nose has never experience such beauty. I will always be coming back for more.

17 August 2025
Rated 5 out of 5 stars

Service was amazing

Service was amazing, spoke with Mr Coburn beforehand and he mentioned the fragrance I wanted was a good choice. Ordered and it was at my door within the week. Would highly recommended Ensar Oud to anyone who’s curious.

25 August 2025
Rated 5 out of 5 stars

I bought some scents while on my trip…

I bought some scents while on my trip to Jordan. Service was immaculate, and of course, the scents are one of the best I've experienced.

18 August 2025
Ensar Oud logo

Reply from Ensar Oud

Thank you, we are honored to have served you.

Rated 2 out of 5 stars

I received the oils rhat I ordered and…

I received the oils rhat I ordered and some gifts, which I am very thankful for at this time.

The pics were more expensive than previous purchases, but the quality was lacking. Not as strong as previous oils.

Hesitant to purchase again knowing that the quality has gone down, but prices have increased significantly.

18 August 2025
Ensar Oud logo

Reply from Ensar Oud

Thanks for sharing. Can you tell us which oils you're referring to?

In terms of price we have oils like Cambodi Caramel which we're selling for the same price it sold for over a decade ago, 15 years to be exact. And there are also Organic ouds which sell for as little as $56 / g.

There are rare ouds whose value has increased, but they're the olfactory equivalent of a red diamond, or alexandrite, so rare and so unique that they can't be found anywhere else, regardless of subjective perceptions.

But I would love to hear which oils, specifically, you're referring to if you don't mind.

Thanks!

Rated 5 out of 5 stars

Still great after all these years

A lot of times companies start off great and fall off with quality and service etc. Definitely not the case here.

10 August 2025
Ensar Oud logo

Reply from Ensar Oud

Thank you! We try to get a little bit better each day =)

Rated 5 out of 5 stars

Ensar Oud company is a 5 star

Exceptional product quality and craftsmanship Fast, reliable international shipping and friendly, responsive customer service .The inclusion of free samples and detailed product descriptions that help guide purchases

8 August 2025
Rated 5 out of 5 stars

Tigerwoods

Tigerwoods, for me are my favorite ouds ever, and this one is up there with the others. If you’re a fan of the previous Tigerwood releases you can’t miss this one. If you are not familiar you can’t miss this one either!

11 August 2025
Rated 5 out of 5 stars

Smooth sailing

it arrived incredibly fast and arrived safe away to my door and obtained not only just the fragrance finally wrapped and protected but also samples of other previous and new work which was lovely.

8 August 2025
Rated 5 out of 5 stars

Ensar has a very Esthetic way of…

Ensar has a very Esthetic way of describing the ouds he sells.. it's keeps you anxiously awaiting the product.. AND THE WAIT AINT LONG!!!
EXCELLENT SHIPPING,,AND THE OUD WELL WORTH THE WAIT..
I LOVE IT !! IM SOO GLAD IT BOUGHT THE 5ML.. BECAUSE THIS WONT RETURN AGAIN..
I WANT TO BUY MORE!!!

JAZAKUMULLAHU KHAYR
BRO ENSAR!!!!

4 August 2025
Ensar Oud logo

Reply from Ensar Oud

Thank you, we strive for excellence in every part of our work! Very glad you're enjoying it.

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