There was a problem with our standing order payments which took a while to sort out because of problems on the website (which have now been corrected)- I was really impressed with the speedy help and... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The professional approach by the staff from when i first made contact. Mu only problem was with the virtual battery document which had to be reset so i could sign it. Now just waiting for my first i... See more
Company replied
The customer service was excellent. The agent patiently explained everything to me and was honest about whether or not their company could improve my situation or simply duplicate my current service,... See more
Company replied
Great job, friendly talk. The possibilities, the advantages clearly stated. You take care of the transfer between companies without my involvement. Now I just wait for the first invoice and hope that... See more
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Company details
Written by the company
At Energy Nordic, we specialise in providing both green and traditional electricity solutions across Spain — always with a focus on transparency, clarity, and exceptional customer care. We’re proud to support thousands of residents and expats with personalised service in six languages: English, Spanish, German, Danish, Norwegian and Swedish. From our clear, easy-to-understand billing to our responsive, multilingual team, we make sure you always feel informed and supported. We also offer solar panel installations, virtual batteries, EV charging points and energy efficiency improvements — helping you take control of your energy use in a sustainable way. Switching to Energy Nordic is simple: no paperwork, no supply interruptions, and full guidance throughout the process. Whether you're moving to Spain or just looking for a more reliable, transparent energy provider, we’re here to make your transition smooth and stress-free. Join a growing community that values clarity, sustainability and excellent service. Energy made simple. Service made personal.
Contact info
Calle Higueras del Lagarejo 6, 1º, 29651, Las Lagunas de Mijas, Spain
- +34 916 358 626
- info@energynordic.com
- www.energynordic.com
4.6
Excellent
494 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 month
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Easy process
12 January 2026
Reply from Energy Nordic Spain
Hi Michel,
Thank you for sharing your feedback! We’re happy to hear that you found the process easy.
We’ll keep working to make your experience with Energy Nordic as smooth and seamless as possible.
Kind regards,
The Energy Nordic Team
Reply from Energy Nordic Spain
Hi!
Thank you for taking the time to share your feedback. We’re glad that your initial experience with Energy Nordic has been positive.
We’ll continue striving to provide a seamless energy supply and excellent customer service whenever you need us.
Kind regards,
The Energy Nordic Team
Overview of invoice is important
I am a new subscriber and have no experience with you yet. Only logged in to my page and it look clear😄
5 January 2026
Reply from Energy Nordic Spain
Hi Birger,
We’re thrilled to hear that you found your account overview clear and easy to navigate. Transparency in billing and a straightforward energy dashboard are very important to us, and it’s great to know that your first experience as a new subscriber has been smooth.
Should you ever need guidance, our team is always ready to assist.
Kind regards,
The Energy Nordic Team
Reply from Energy Nordic Spain
Hi William,
Thank you for your kind words! We’re delighted that our team provided a fast and professional service during your meeting.
Ensuring quick activation of energy contracts and attentive customer care is central to our service, and we’re happy this stood out to you.
Kind regards,
The Energy Nordic Team
Reply from Energy Nordic Spain
Hi Cristian,
We really appreciate your feedback! Efficient service and a smooth energy setup are priorities for us, and we’re glad you noticed our efforts. Remember, our team is always available to help with any questions about your electricity or energy plan.
Kind regards,
The Energy Nordic Team
Excellent service
Excellent service! I have just moved to Spain from Denmark. Thank you for making this aspect increadibly quick, simple and with great service!
23 December 2025
Unprompted review
Reply from Energy Nordic Spain
Hi Rory,
Welcome to Spain and thank you for sharing your experience!
Our goal is always to combine seamless onboarding with attentive service, and we’re happy it showed in your case.
Kind regards,
The Energy Nordic Team
The company is doing everything it says it will do
The company is doing everything well in true Nordic style.
You are very attentive to your customers needs.
You are very prompt in dealing with correspondence...
15 December 2025
Reply from Energy Nordic Spain
Hi John,
We appreciate your thoughtful review! Delivering on our promises and being responsive to our customers’ needs are pillars of our service, and it’s wonderful to know this reflected your experience.
Should you need support with your energy account or billing, we’re always here to assist.
Kind regards,
The Energy Nordic Team
Reply from Energy Nordic Spain
Hi!
Thank you for your feedback. We’re happy our team could help you quickly once the correct details were found. We’re always here if you need any further support.
Kind regards,
The Energy Nordic Team
Fast and efficient service
Fast and efficient service. Although took some time to get the correct kW level put in place.
12 December 2025
Reply from Energy Nordic Spain
Hi Peter,
We’re pleased to hear that our service was both fast and efficient.
Our team is always on hand to support and guide you with any energy-related matters.
Kind regards,
The Energy Nordic Team
My experience with Lorena was excellent…
My experience with Lorena was excellent and she made the transfer to Nordic stress free and very professional.
10 December 2025
Reply from Energy Nordic Spain
Hi!
Thank you for highlighting your experience!
We’ll be sure to pass your kind words along to Lorena—she’ll be thrilled to know her efforts made your energy transfer stress-free and professional.
Our team is committed to making every customer interaction seamless, and we’re always here for any support you need.
Kind regards,
The Energy Nordic Team
Many thanks to Isabel Christiansen
Many thanks to Isabel Christiansen at Nordic for making my changeover very easy.
18 December 2025
Unprompted review
Reply from Energy Nordic Spain
Hi Kevan,
Many thanks for your kind words!
We will pass your feedback on to Isabel — she will be very happy to hear this.
We’re delighted that she was able to make your changeover easy and smooth. Thank you for sharing your experience 💚
ENERGY NORDIC
Customer service and feedback with very…
Customer service and feedback with very good quality. I am confident that the product I am buying will be of the same quality.
16 December 2025
Unprompted review
Reply from Energy Nordic Spain
Hi Sigurdur,
Thank you for sharing how the experience felt for you. Knowing that our conversations helped you feel confident and reassured truly means a lot to us.
Warm regards,
The Energy Nordic Team
Quick and friendly communication.
Quick and friendly communication.
A more comprehensive information on the services, structure and prices should have been provided up front. But, when requested, it was quicly presented.
5 December 2025
Reply from Energy Nordic Spain
Hi Arne,
Thank you for your honest and constructive feedback. We truly value transparency, and your comments help us refine how we present information from the outset. We’re glad that once requested, everything felt clear and responsive, just as it should.
Kind regards,
The Energy Nordic Team
One of the quickest installations
One of the quickest installations I have seen in the Costa del Sol
4 December 2025
Reply from Energy Nordic Spain
Hi Willem,
Thank you for your kind feedback. A quick and well-coordinated installation can make all the difference, and we’re delighted that the experience stood out positively for you. We truly appreciate you sharing this.
Best wishes,
The Energy Nordic Team
Great Customer Service and Communication.
Isabel was very straight forward and professional and made the process of changing power companies seemless and easy. Great customer service and communication.
3 December 2025
Unprompted review
Reply from Energy Nordic Spain
Hi Paul,
Thank you very much for your kind words. We’re delighted to hear that the process felt seamless and straightforward. We will of course pass your positive feedback on to Isabel — recognising our team’s work is very important to us! ☺
Warm regards,
The Energy Nordic Team
Reply from Energy Nordic Spain
Hi Jimmy,
Many thanks for your review. Clear communication and a smooth changeover help create confidence, and we’re pleased to know the experience felt well managed from start to finish.
Best wishes,
The Energy Nordic Team
Its been easy to change over and i hope…
Its been easy to change over and i hope the bills come down i am sure they will.
24 November 2025
Reply from Energy Nordic Spain
Hi Keith,
Thank you very much for your feedback. We’re pleased to hear that the switching process was straightforward and professionally managed. Ensuring a smooth transition is a key part of our service, and we appreciate you taking the time to share your experience.
Kind regards,
The Energy Nordic Team
Really good service very quick change…
Really good service very quick change over . No worries.
21 November 2025
Reply from Energy Nordic Spain
Hi Michael,
Thank you very much for your review. We’re pleased that the changeover was completed quickly and without complication. Delivering a reliable and worry-free process is always our objective.
Kind regards,
The Energy Nordic Team
Reply from Energy Nordic Spain
Hi Leif,
Thank you very much for your feedback. Providing clear and transparent information is essential in helping customers make informed decisions, and we’re pleased this was your experience.
Kind regards,
The Energy Nordic Team
Nice and friendly staff on the phone…
Nice and friendly staff on the phone and normal prices for your electricity.I was ripped off by Endesa many years charging 3x the amount.I do hope it all stays positif🙏
17 November 2025
Reply from Energy Nordic Spain
Hi Nancy,
Thank you very much for sharing your experience. We understand how important fairness and clarity are, particularly when customers have had difficult experiences in the past. We appreciate the trust you’ve placed in us.
Kind regards,
The Energy Nordic Team
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