Banner for Energie Fitness - Battersea

Energie Fitness - Battersea Reviews 123

TrustScore 4 out of 5

4.1

44 Falcon Road, London, SW11 2LR London, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The experience was great. With back problems and posture problems, the free complimentary personal training session was a great insight of what gym equipment can be used, instructed well by personal... See more

Rated 5 out of 5 stars

Great gym and great location - just 10 minutes by foot from where I live and 5 minutes from Clapham Junction, meaning I can always quickly pop on before or after work on the way to/from home. All the... See more

Rated 1 out of 5 stars

A tired gym which is far too busy for the quality and quantity of equipment. The joining fee alone is criminal, and the subscription fees are far too expensive for the level you are getting. The staff... See more

Company replied

Rated 5 out of 5 stars

It’s a small gym, but staff were super friendly. They would help you if you have any question. So far, I haven’t found a gym with people like this at all in London! Kudos guys :)


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • 44 Falcon Road, London, SW11 2LR, London, United Kingdom

4.1

Great

TrustScore 4 out of 5

123 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing staff

It’s a small gym, but staff were super friendly. They would help you if you have any question. So far, I haven’t found a gym with people like this at all in London! Kudos guys :)

16 February 2024
Rated 5 out of 5 stars

Good for back problems

The experience was great. With back problems and posture problems, the free complimentary personal training session was a great insight of what gym equipment can be used, instructed well by personal trainer, Steven. Great care was taken to accommodate my back problems. There is space to do stretching and back exercises.
Great facilities and Tesco or Greggs nearby in case your energy levels fall! 10 minute walking distance to Clapham Junction train station :-)

1 September 2024
Unprompted review
Rated 2 out of 5 stars

Better management is needed

Better management is needed
Some equipment is rusty.

10 May 2024
Energie Fitness - Battersea logo

Reply from Energie Fitness - Battersea

Hey Prince,

I hope you're well.

We're sorry to hear of the negative experience you have had whilst being a member of our gym. We want to deliver the perfect fitness experience to all our members and it seems we need to improve certain aspects of our service and equipment to reach this goal. We hope to address these issues in the near future and regain your trust as a valued member.

Thank you for taking the time to leave a review, we always appreciate feedback.

Have a great day,
énergie Fitness Central Team

Rated 5 out of 5 stars

Bright, well equipped and friendly

This gym is bright, spacious, well equipped with a good range of high quality training machines. The staff are friendly and prices are very reasonable. I switched from FF locally which was very busy and corporate by comparison.

9 February 2024
Rated 3 out of 5 stars

Needs to be more hand sanitizer in the…

Needs to be more hand sanitizer in the gym floor

Gym classes are good but need to get Spotify premium so there’s no advertd

23 February 2024
Energie Fitness - Battersea logo

Reply from Energie Fitness - Battersea

Hey Freya,

Hope you're having a nice day!

We appreciate you taking the time to leave us constructive feedback on how we can improve. We will certainly take this into account moving forward.

Best wishes,
énergie Fitness Central Team

Rated 1 out of 5 stars

Nothing to write home about

It’s needs thorough cleaning time to time, especially the shower room. I have also noticed that the big mirror hasn’t had a clean for over a month. Maybe more up to date equipments.

26 January 2024
Energie Fitness - Battersea logo

Reply from Energie Fitness - Battersea

Hey there,

I hope you're well.

We're really sorry to hear you are unhappy with the cleanliness of some of the facilities and equipment within your gym. We are always looking to improve your experience and your feedback always helps us to do this. We will aim to improve in the near future and maintain your trust as a valued member.

Thanks again for leaving a review, we really appreciate it.

Have a great day,
énergie Fitness Central Team

Rated 2 out of 5 stars

Predatory payment

Mixed changing room is strange but not a biggie. But what is terrible is the fact you need to cancel 30 days in advance. Awful. Means you’re effectively paying a month ahead. Not one star because staff are helpful.

18 August 2023
Energie Fitness - Battersea logo

Reply from Energie Fitness - Battersea

Hey Mauricio,

I hope you're well.

We at énergie Fitness are very sorry to hear you are unhappy with some of the payments that you have incurred throughout your membership. We assure you that all fees are clearly stated in your membership T & C's and that our cancellation policy is very common the the fitness industry.

Thanks for leaving feedback, we always appreciate it!

Best wishes,
énergie Fitness Central Team

Rated 2 out of 5 stars
Energie Fitness - Battersea logo

Reply from Energie Fitness - Battersea

Hi Sonata,

I hope you're well.

We're really sorry to hear that there are certain areas of your énergie Fitness experience that have not been up to scratch. We aim to create an environment in our gyms that motivates our members to reach their goals and it seems we have fallen short. Please speak to a member of staff about your concerns and they will be more than happy to assist you.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,
énergie Fitness Central Team

Rated 3 out of 5 stars
Energie Fitness - Battersea logo

Reply from Energie Fitness - Battersea

Hey Najib,

I hope you're well.

We're happy to hear you are satisfied with your énergie Fitness experience however, we completely appreciate that we have some steps to take to deliver the perfect fitness experience. Please feel free to speak to a member of staff and they will be more than happy to address your concerns.

Thanks for taking the time to leave a review, we really appreciate all feedback from our members.

Have a great day,
énergie Fitness Central Team

Rated 5 out of 5 stars

Great helpful staff

Great helpful staff, not judgy at all. Gym equipment is in good shape and there’s pretty much everything you need. Definitely felt like a safe space to do some exercise!

3 February 2023
Rated 5 out of 5 stars

Great Gym

My first gym ever and so far so good. The people there are very helpful and very good atmosphere. You just need to know when are the busiest time. Otherwise then that. Amazing experience so far

31 January 2023
Rated 1 out of 5 stars

A tired gym which is far too busy for…

A tired gym which is far too busy for the quality and quantity of equipment. The joining fee alone is criminal, and the subscription fees are far too expensive for the level you are getting. The staff, however, are fantastic.

2 February 2023
Energie Fitness - Battersea logo

Reply from Energie Fitness - Battersea

Hi Sam,

I hope you're well.

We're really sorry to hear that there are certain areas of your énergie Fitness experience that have not been up to scratch. We aim to create an environment in our gyms that motivates our members to reach their goals and it seems we have fallen short. Please speak to a member of staff about your concerns and they will be more than happy to assist you.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,
énergie Fitness Central Team

Rated 5 out of 5 stars

Great local gym 5 minutes from Clapham Junction

Great gym and great location - just 10 minutes by foot from where I live and 5 minutes from Clapham Junction, meaning I can always quickly pop on before or after work on the way to/from home. All the amenities I require are there, the equipment is good, and the staff are friendly and always on site.

20 January 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look